NCL did an AMAZING job with my daughter's gluten allergy when we cruised on the Star in 2012. One point first -- we avoided the buffets since you don't know who used which utensils in what food. But that said, we altered the cruise line when we booked, and reconfirmed a month before sailing, and then did the same again on check-in. When we got to the main dining room the first night, the waited asked us who was the passenger with the gluten allergy. They then told us what they could or could not prepare *that* evening gluten free. While this does limit your options, the waiter asked us where we planned to eat the next night. He retrieved the menu for that dining room in advance, and my daughter was able to order anything off the menu in advance, and prepared gluten-free.
I was also impressed with the awareness of cross-contamination. In Cagney's, I ordered hashbrowns with my meal. When my daughter did, the waiter came back and asked if she was the one with the gluten allergy, and told her that they could not guarantee that the potatoes would not be cooked in an area of the grill that may or may not have had a glutenous product there previously. Wow. I've been to top restaurants in NYC and to the CIA where they've screwed up orders.
Top 25 Contributor
answered 8 months ago
- Dutchess County
It's not available as a standard option.
However, if you have special dietary requirements contact NCL about a month in advance and inform them about the dietary requirements. Follow up with NCL a week before the cruise as a reminder. Once on board, contact the restaurant manager to ensure that they are aware of it.
Number One Contributor