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Customer Ask & Answer for
Norwegian Breakaway

Customer Ask & Answer:
281 Questions
 
557 Answers
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Ask & Answer for Norwegian Breakaway

Question

Does the Breakaway cruises still do fireworks

asked 3 weeks, 5 days ago
By
KCLAYTON55
New Jersey
on Norwegian Breakaway
2 answers
Answers
answer 1
The Norwegian Breakaway no longer have the fireworks display.
answered 3 weeks, 1 day ago
By
NCLSTAFF85
MIAMI
answer 2
No, the fireworks were discontinued some time ago.
Top 10 Contributor
Top 10 Contributor
answered 3 weeks, 3 days ago
By
BStu19
Question

I will like to know, if I need a reservation for a complematery restaurant ?

asked 4 months, 2 weeks ago
By
Patric
montreal, Québec
on Norwegian Breakaway
2 answers
Answers
answer 1
Seating in the complimentary restaurants are on a first come first serve basis just as in a regular restaurant. There is almost no wait time for a party of 2-5 people. You may have a 10-15 min wait time if you have a larger party
Best Answer
Number One Contributor
Number One Contributor
answered 4 months, 1 week ago
By
Amit
Miami
answer 2
Reservations are not required for the complimentary restaurants. There may be a waiting line at peak hours, of course, just as you might expect at a land-based restaurant, so reservations are recommended if you want to dine at a specific time during the busy part of the evening. Even if you do not make a reservation and there is a bit of a wait, you usually will be seated within a few minutes. On the few occasions when I have had to wait more than ten minutes, I was given a pager and everyone in our party was given a voucher good for an adult beverage at any of the ship's bars.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 1 week ago
By
TravellingMan
From East to West
Question

How do I cancel reservations made for the specialty restaurants?

I have reservations for dining at the specialty restaurants that I would like to cancel. There does not appear to be a way to do so on the NCL site.
asked 1 month ago
By
DarkStar
on Norwegian Breakaway
2 answers
Answers
answer 1
Guests are able to cancel dining reservations by calling into the Reservations Department 1-800-327-7030.
Best Answer
answered 3 weeks, 1 day ago
By
NCLSTAFF85
MIAMI
answer 2
Yes, usually at guest services on deck 6 there is a dedicated person for dining reservations where you can cancel/change your reservations. Prior to departure check where you made the reservations as I recall there is a phone number listed for dining reservations assistance.
Top 10 Contributor
Top 10 Contributor
answered 4 weeks ago
By
Bob806
Question

Changes to my reservation

My husband called NCL and added a shore excursion and upgraded our meal plan to 5 nights. Our reservation is through Casinos at Sea so the changes did not show up on "myncl". Once we get to the ship what or where is the best thing to do/place to go to ensure our changes are reflected on our account.
asked 3 weeks, 1 day ago
By
meljo2188
on Norwegian Breakaway
2 answers
Answers
answer 1
Guest services on deck 6 is where you can check on your pre-booked items. Refer to it's location via the "Deck Plans" link above. Also, bring with you confirmation numbers or other documents regarding your meal plan upgrade.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 weeks ago
By
Bob806
answer 2
I don't know how reservations made through Casinos at Sea work but I think you should be able to add the reservation number to your MyNCL account and view your reservation. If that doesn't work, you can call NCL directly to make sure that the shore excursion and meal plans have been added to your reservation. On the ship, you can check with the guest services desk.
Number One Contributor
Number One Contributor
answered 3 weeks ago
By
Amit
Miami
Question

With the unlimited internet package how many devices can be added per cabin?

asked 3 weeks, 1 day ago
By
epgrizz
NY
on Norwegian Breakaway
2 answers
Answers
answer 1
It's my understanding that you can use any number of devices but only one can be connected (logged in) at given time. Refer to the following link for more info.

https://www.ncl.com/about/staying-connected-sea-internet-access
Top 10 Contributor
Top 10 Contributor
answered 3 weeks ago
By
Bob806
answer 2
There are no restrictions on how many devices you can use with the internet package but I believe that you can have only one device connected at any given time. To access the internet, there is a login/logout screen. You have to logout from one device before you can login with another device.
Number One Contributor
Number One Contributor
answered 3 weeks ago
By
Amit
Miami
Question

when can i expect to get off the ship at disembarkation at Manhattan, NY? Ship docks at 8am

asked 3 weeks, 5 days ago
By
shua
on Norwegian Breakaway
2 answers
Answers
answer 1
Normally, the ships dock early in the morning and they allow passengers to disembark around 8 AM. If you decide to carry your bags off the ship, you will be the first to disembark after the VIP guests. If you have too many bags, get the early dismemberment tags on the last night of the cruise. To make disembarkation easy, NCL uses color coded bag tags which specify the disembarkation time on it. That way you will be able to disembark after the people who carry their own bags are off the ship. Collect your bags on the port and go through custom and immigration.
Number One Contributor
Number One Contributor
answered 3 weeks ago
By
Amit
Miami
answer 2
depends on if you are walking off with luggage or have picked a time to get off. When ship cleared by customs they start process. First off usually around 9 am
Top 1000 Contributor
Top 1000 Contributor
answered 3 weeks, 4 days ago
By
suec
Question

Do they charge to take your bags on the ship at the pier in NY City

asked 3 weeks, 3 days ago
By
Ratso
on Norwegian Breakaway
2 answers
Answers
answer 1
Your bags are collected by porters curbside at the port. There is no charge for collecting your bags but the porters do accept tips.
Number One Contributor
Number One Contributor
answered 3 weeks ago
By
Amit
Miami
answer 2
There is no formal charge for luggage handling at the pier in NYC but it's customary to tip about $2 per large suitcase, perhaps a $1 for weekender/carry-on size.
Top 10 Contributor
Top 10 Contributor
answered 3 weeks, 2 days ago
By
Bob806
Question

What is available in the Studio Lounge area? Who has access to this area?

asked 3 weeks, 4 days ago
By
Anonymous
on Norwegian Breakaway
2 answers
Answers
answer 1
Private Keycard access to the Studio Lounge - a private lounge shared only by Studio guests
• The Studio Lounge is the perfect space to spread out, have a drink, enjoy a book, watch TV meet your neighbors
• Complimentary coffee espresso and snacks available throughout the day in the Studio Lounge
• Room Service menu offering delicious options for breakfast lunch and dinner.
• TV, Safe and Hair Dryer
answered 2 weeks, 5 days ago
By
NCLSTAFF85
MIAMI
answer 2
Here's the link to the studio staterooms. It has a little bit of info about the studio lounge area. You can check out Youtube for videos past guests have posted of the studio lounge area.
Only guests staying in the studio suites have access to the lounge area. As part of the daily activities onboard the ship they have a daily meet and greet event for singles on the ship. Usually it occurs at some bar on the ship but occasionally they have it at the studio lounge. They open up the area to everyone during those events.

https://www.ncl.com/why-cruise-norwegian/cruise-accommodations/studios
Number One Contributor
Number One Contributor
answered 3 weeks ago
By
Amit
Miami
Question

Are the adjoining balcony doors able to open between balconies>

asked 4 months, 2 weeks ago
By
Dottylou
on Norwegian Breakaway
2 answers
Answers
answer 1
No. The balcony dividers are fire proof doors and to prevent the spread of fire, the doors are locked when the ship is sailing.
Number One Contributor
Number One Contributor
answered 4 months, 1 week ago
By
Amit
Miami
answer 2
No. These doors are kept closed at all times as for fire protection reasons.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 1 week ago
By
BStu19
Question

Is there an "adult only" pool on the ship?

We have been on the Gem several times and enjoyed the separate adult pool. Was hoping there was one on the Breakaway.
asked 3 months, 1 week ago
By
lorlecl
on Norwegian Breakaway
2 answers
Answers
answer 1
The adults pool in on deck 15. However, the "adults only" rule is not strictly enforced and you sometimes see kids in the adult pools along with their parents.
On deck 16, the Spice H2O is an adults only area during the day but it only has hot tubs.
Best Answer
Number One Contributor
Number One Contributor
answered 3 months, 1 week ago
By
Amit
Miami
answer 2
There is a children's pool area, but kids are not restricted from also using the main pool. There is a separate pool for Haven guests. I do not recall ever seeing any children there, but I do not believe it is restricted to adults only, either.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 1 week ago
By
TravellingMan
From East to West
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