The Butler liaises closely with the Concierge to provide personalized service for the Villa/Suite guests who are given a direct phone or pager number to contact the Butler.
Some of the services include...
Expedite dry cleaning processes
Serve at Cocktail parties in Villas/Suites
Serve Dinners in Villas/Suites
Delivery of fresh fruit
The butler's job is to take care of all of your needs and requests within your suite except for cleaning which is done by a cabin steward. The butler will help you unpack and pack your luggage, keep your suite stocked with beverages, deliver food and beverage orders, serve you breakfast, lunch & dinner if you prefer to have it in your room, etc.
The concierge will make specialty restaurant reservations, book shore excursions, provide reserved seating in the theater, and provide information of all onboard activities.
The Haven guests have special room service menu that will be available onboard the ship. You will need to check with your butler if they can arrange for specific dinners from specialty restaurants.
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