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gifts for other staterooms
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Customer Ask & Answer for
Norwegian Epic

Customer Ask & Answer:
298 Questions
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459 Answers
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Norwegian Epic Page

Ask & Answer for Norwegian Epic

Question

I have stateroom GTY, category MX, where is this on the ship?

asked 8 months ago
by
PjjP
on Norwegian Epic
4 answers
Answers
answer 1
GTY refers to a guarantee stateroom. It means you are guaranteed to be on the ship you choose for the itinerary you want. You have booked a mini-suite (MX) - M means mini-suite and X refers to the GTY status. You will be given a mini-suite somewhere on the ship.

Category X staterooms are assigned to Deck 8 on the NCL site. Your room will be assigned by NCL at their discretion. You may be on Deck 8 or Deck 13 or anywhere between. You may be forward (front of ship), midship, or aft (back of the ship). Sometimes this category is called "run-of-the-ship", and that means the company assigns your accommodation. You don't get to choose where you are on the ship.

Your stateroom may be assigned at any time. It is generally assigned after the final payment has been made, but it could be assigned earlier than that (rare) or it could be assigned at the port at check-in. We have experienced all 3 scenarios.

For future reference, there are generally 4 designations of X category, all GTY:
IX - interior guarantee;
OX - oceanview guarantee (with porthole or picture window);
BX - balcony guarantee;
MX - mini-suite guarantee.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
All MX category staterooms are on deck 8 forward. Refer to the following link for more info.

http://www.ncl.com/cruise-ship/epic/staterooms/2/mini-suite#tab_detail
http://www.ncl.com/cruise-ship/epic/decks/2/8#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
answer 3
It's a guarantee cabin in the mini-suite class. The specific stateroom won't be assigned until shortly before the cruise.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
BStu19
answer 4
GTY is for guarantee accommodation. The rate you got the room is a discount rate which means that the room will be assigned any time after the final payment is done. In some cases, the cabin may be assigned at the time of check-in. Log into your NCL account and check often for updates.
MX category is for mini-suites.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
Question

How can someone contact me in case of emergency

How can someone contact me onboard the Epic in case of a family emergency?
asked 7 months ago
by
Ro7068
on Norwegian Epic
4 answers
Answers
answer 1
When calling from the United States:
Dial 1-888-NCSHIPS (627-4477) select the ship, and enter your credit card information.

When Calling from outside the United States:
Dial 1-732-335-3280, select the ship, and enter your credit card information.

More information can be found on www.dialaship.com
Best Answer
answered 7 months ago
by
NCLSTAFF28
 - Miami
answer 2
Anyone at home can contact you on the ship. Refer to the following link for details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 3
This page from the FAQ has the details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
BStu19
answer 4
Guests on NCL ships can be contacted by calling NCL. The call is placed via satellite and it will be connected to your cabin onboard the ship.
Here's more details it
http://www2.ncl.com/faq#staying-in-touch
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
Question

seperate billing for a cabin

We have to unrelated people traveling in the same cabin. When charging on your room key, can they get separate bills at the end of the cruise
asked 7 months ago
by
higgins300
 - miami,fl
on Norwegian Epic
4 answers
Answers
answer 1
When you arrive at the terminal the day of the sailing is when you would setuop your onboard account. At that time you would just advise that you would like to have seperate accounts.
answered 6 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes of course. At the time of check-in they will ask for a credit card to setup your onboard account. Each guest can have their personal credit card linked to their room account. You use your room key card to pay for everything onboard the ship.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 3
At check-in request your individual room key cards, which are also used for on board purchases, to be associated with your individual credit cards. At the end of the cruise you'll receive individual statements of your charges.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 4
Yes. Just present separate credit cards at check-in.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
BStu19
Question

are diapers for toddlers available for purchase

asked 5 months ago
by
parentwith3yrold
on Norwegian Epic
4 answers
Answers
answer 1
Huggies diapers are available for purchase up to a size 6.
http://ncl.force.com/nclhelp/articles/NCL_External/Amenity-and-Gift-Orders/?q=diapers&l=en_US&fs=Search&pn=1#diaper
answered 4 months, 3 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes. They are available in one of the gift shops on deck 7.
Number One Contributor
Number One Contributor
answered 5 months ago
by
Amit
 - Miami
answer 3
Yes, but they must be pre-ordered. Refer to the following link for details.

https://www.ncl.com/freestyle-cruise/gifts-and-more#diapers
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
by
Bob806
 - NJ
answer 4
Click the "Get ready for your cruise" link above, then "Gifts and more". You'll see diapers and wipes you can pre-purchase. They'll be in your cabin when you arrive.
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
by
BStu19
Question

refridge

do I have a fridge in this room? Stateroom:13286

Category:B1
asked 5 months ago
by
Anonymous
on Norwegian Epic
4 answers
Answers
answer 1
All of our cabins and suites have refrigerators in them. There usually stock with mini bar items which are pay upon consumption.
answered 4 months, 3 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes. Your stateroom has a mini-fridge.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 5 months ago
by
Amit
 - Miami
answer 3
There should be a mini-bar fridge in the room. All the staterooms I've had on Epic had a mini fridge.
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 4
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
by
Bob806
 - NJ
Question

Are main dining rooms open for breakfast & lunch

asked 5 months, 3 weeks ago
by
Anonymous
 - home
on Norwegian Epic
4 answers
Answers
answer 1
The last time we sailed, Taste, O'Sheenans, and the buffet were open for breakfast :)
Top 100 Contributor
Top 100 Contributor
answered 5 months, 2 weeks ago
by
Peachyelaine
 - Nova Scotia
answer 2
I don't believe they are open for breakfast but one of the main dining room is open for lunch on sea days.
Number One Contributor
Number One Contributor
answered 5 months, 3 weeks ago
by
Amit
 - Miami
answer 3
Refer to the follow link for complimentary & Specialty (fee) restaurants that are open for breakfast, lunch and/or dinner

http://www.ncl.com/diningguide
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
by
Bob806
 - NJ
answer 4
At least one of the main dining rooms will be open for breakfast and lunch. Check the Freestyle Daily (the on-board events paper) for the next day's schedule.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
by
BStu19
Question

What is the advantage or disadvantage of port vs starboard sides of the ship?

asked 9 months ago
by
Verna
on Norwegian Epic
3 answers
Answers
answer 1
Port side has Life boats that will hamper your view if you have a balcony suite
answered 8 months ago
by
markmbarrett
 - Nashville
answer 2
Generally speaking, on portside you get a view of the port while on starboard you get a view of the sea. We've had both and both are good. In some ports you get a nice view of the city or town (like in Ponta Delgado, Acores, Portugal) while in others (like St. Petersburg, Russia which is primarily an industrial port) the scene is not so terrific. Starboard, usually with a view on the sea, can be very calming or very boring depending on your attitude.

Of course it depends on the cruise. If you are taking a trans-Atlantic, it doesn't matter which side you take because you see ocean and sky for most of the cruise.

Like I said, both are good, but most of the time you'll be off the ship visiting the port you're in anyway. In that case, it really doesn't matter.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 3
No difference at all.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
Question

Is there an hairdryer on cabin ???

asked 9 months ago
by
Haim
on Norwegian Epic
3 answers
Answers
answer 1
All staterooms have hair dryers.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 2
All cabins have hair dryers in them.
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 3
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
Question

do you have cooler and hairdrier in the cabin?

asked 9 months ago
by
2122121
on Norwegian Epic
3 answers
Answers
answer 1
All cabins have mini refrigerators and hair dryers in them.
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
All staterooms have hair dryers and a mini-fridge.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
No cooler but a mini-fridge and hairdryer. The amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
Question

where are the breakfast and lunch outlets on the EPIC?

asked 9 months ago
by
henry303
 - EPIC - Aug 2014
on Norwegian Epic
3 answers
Answers
answer 1
Breakfast and lunch are served in O'Sheehan's, Taste, and Garden Café. You can also order through Room Service by placing one of the menu cards with your selections and time of delivery on the exterior door handle. You'll find those cards in your stateroom in the magazine rack.

You can call Room Service for lunch, too., but the menu maybe limited. You'll find the menu in the same magazine rack.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
The Garden cafe is located on Deck 15. It will be open for breakfast, lunch & dinner. During lunch hours one of the main dining room will also be open.
http://www.ncl.com/cruise-ship/epic/decks/2/15#tab_detail
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
You can have breakfast and lunch at Taste, O'Sheehan's or Garden Café.

You can order breakfast from Room Service by placing your order card marked with your selections on the door handle before going to bed. It will be delivered at the time you indicate on the card. Make sure you place "Welcome" instead of "Do Not Disturb" so that your breakfast can be delivered.

There is a limited Room Service lunch menu in your stateroom that you can consult and make your order from there by calling Room Service.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Jim222
 - Montreal, Quebec, Canada
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