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Most Recent Questions
Recent Question:
Does anyone know who will be the Cruise Director on the Epic, March 16?
Recent Question:
At what time does the boarding start on the Epic (March 16th) leaving at 17h from Barcelona?
Recent Question:
Quiet Balcony Stateroom Wanted
Recent Question:
is there bingo on the Epic
Recent Question:
does the ship carry diet pepsi
Questions with Most Recent Answers
Question:
Number of Available Slots Available in Epic Posh Beach Club?
Question:
Is there a charge, or, a reservation system for the posh beach club?
Question:
Is there a list of beverages that are included in the Ultimate Drink Package?
Question:
I would like to make payment on my booking online but there is no option to do so?
Question:
we dock back in Barcelona at 5am on a sunday morning 14th Feb. what time are you expected to be off the ship for? never been on a crusie before!!

Customer Ask & Answer for
Norwegian Epic

Customer Ask & Answer:
147 Questions
 
245 Answers
Customer Stories:
Norwegian Epic Page

Ask & Answer for Norwegian Epic

Question

I saw that your promotion freechoice style if you join haven or suite, can get all, so if we choose 12 days crusis on Epic mini suite, can get 4 ?

I saw that your promotion freechoice style if you join haven or suite, can get all, so if we choose 12 days crusis on Epic mini suite, can get all 4 benefits ?
asked 2 months, 2 weeks ago
By
siuchau
Hong kong
on Norwegian Epic
3 answers
Answers
answer 1
Mini suite categories would not receive all 4 amenities. In order to get all 4 amenities you would have to book the Haven or an actual suite category.
answered 2 months, 1 week ago
By
NCLSTAFF85
MIAMI
answer 2
Guests in the mini-suite don't have the perks of the suites. Mini-suites are more like balcony staterooms except for the fact that the rooms are slightly larger. If you want all 4 of the promotional deals, you have to book a suite or penthouse.
Number One Contributor
Number One Contributor
answered 2 months, 2 weeks ago
By
Amit
Miami
answer 3
No, mini-suites are not the same category as suites or the Haven and do not qualify for all 4 offers. On the Epic you would have to book a Haven stateroom category, refer to stateroom descriptions and location via the "Staterooms" and "Deck Plans" links above.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 2 weeks ago
By
Bob806
Question

what electric plugs are used in stateroom

asked 2 months, 2 weeks ago
By
mimandjeff
on Norwegian Epic
3 answers
Answers
answer 1
All vessels are equipped with 110V & 220V outlets. Some high-voltage hair dryers, electric rollers and electric razors may require a converter.
answered 2 months, 1 week ago
By
NCLSTAFF85
MIAMI
answer 2
The electrical outlets are 110 volt US standard. There is an outlet in the bath suitable for recharging an electric razor (or phone, camera, or similar low wattage device) and one or more other outlets in the cabin suitable for heavier use. You will find that many of the outlets already are taken up by the television, coffee maker, or other devices, so there may only be one high-current outlet available. If you have several electrical devices you wish to use or recharge at the same time, you may want to bring along a power strip or extension cord with multiple outlets. Devices which require very high amounts of current, such as high wattage hair dryers, are not recommended as they may exceed the overload limit of the electric circuit breakers.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
TravellingMan
From East to West
answer 3
Staterooms have 1 or 2 each of US and European (110V & 220V) type outlets. Neither are located near the bed so an extension cord or two might be useful.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
Question

Is a Mini-Suite included as a Suite to receive the free dining & drink packages offered Dec 15 on Norwegian Epic?

asked 2 months ago
By
Anonymous
Australia
on Norwegian Epic
3 answers
Answers
answer 1
Mini suites don't qualify. If you have questions such as these call a NCL representive. That's what there job is.
Top 250 Contributor
Top 250 Contributor
answered 2 months ago
By
ggbaxley
Nevada
answer 2
No, mini-suites and suites are two different categories of accommodations, and feature different levels of amenities. On the Epic, the suite category is listed as The Haven. I was unable to find a December 15th departure date for the Epic, but the listing for the December 9th sailing, which includes the 15th, no longer indicates that any drink or dining packages are being included for free with the fare. If you already have booked your cruise, log in to "My NCL" and review your account status to see which packages are included.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
By
TravellingMan
From East to West
answer 3
No, Mini-Suites are not included as a Suite category stateroom, it will only get you the same choice of options as other regular staterooms (e.g., balcony, oceanview, etc.).
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
By
Bob806
Question

where is the cavern club on the epic?

asked 1 month, 2 weeks ago
By
flip8683
on Norwegian Epic
3 answers
Answers
answer 1
If you mean the Ice Bar, it is on Deck 7. The Comedy Club is on Deck 6. There isn't a space listed on the Deck Plans as "cavern club."
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
TravellingMan
From East to West
answer 2
I have never heard of it. Check the things on board area.
Top 250 Contributor
Top 250 Contributor
answered 1 month, 2 weeks ago
By
ggbaxley
Nevada
answer 3
According to NCL's description it is a reproduction of the legendary Liverpool club where the Beatles performed. It wasn't on the ship when I sailed on it a few years ago.
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
By
Amit
Miami
Question

Does the NCL EPIC have a laundry room to do our own wash?

asked 5 months, 1 week ago
By
Pamma
on Norwegian Epic
3 answers
Answers
answer 1
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services.
However, I wouldn't use it for any delicate or expensive dresses.
Best Answer
Number One Contributor
Number One Contributor
answered 5 months, 1 week ago
By
Amit
Miami
answer 2
There are no guest laundry facilities on any NCL ship. You can send clothes to the ship's laundry for a nominal fee.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
By
BStu19
answer 3
There are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
By
Bob806
Question

Is there a kettle to boil water?

we are staying in a balcony room and will have our 6 month old baby with us so we need to boil water to make his formula with, is there a kettle provided for this?
asked 8 months ago
By
Anonymous
on Norwegian Epic
3 answers
Answers
answer 1
There are no kettles onboard however for balcony cabins there are coffee makers in the room that you would be able to get hot water.
Best Answer
answered 7 months ago
By
NCLSTAFF85
MIAMI
answer 2
No, there are no kettles and you cannot bring your own. Boiling water by any means including hot plates or any other means of heat or fire (i.e,, candles) are prohibited as they are a fire hazard. Contact NCL directly to determine what accommodations can be arranged or acceptable for your needs as this is a passenger Q&A forum which might not necessarily provide the correct answer.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
By
Bob806
NJ
answer 3
No. There are no kettles in the stateroom. However, you can get hot water delivered to you through room service.
Number One Contributor
Number One Contributor
answered 8 months ago
By
Amit
Miami
Question

How is refrigerated medicines handled.

asked 1 month, 2 weeks ago
By
Anonymous
Epic
on Norwegian Epic
3 answers
Answers
answer 1
There's a small refrigerator in each unit. If you ask the steward he will remove some of the items that are for sale so that you can have room to put your medicine.
Best Answer
Top 250 Contributor
Top 250 Contributor
answered 1 month, 2 weeks ago
By
ggbaxley
Nevada
answer 2
There is a mini-fridge in all stateroom (except the studio stateroom). You can store your medicines in the fridge. The other option is to contact the medical dept on the ship and check with them if they store it for you.
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
By
Amit
Miami
answer 3
Most staterooms have a mini-bar fridge. You can store your medications there. I always ask the stateroom attendant if I can do so, and I've never been refused.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
Jim222
Montreal, Quebec, Canada
Question

Weather in Barcelona and Italy

My mother and I will travel from Jan13 until Jan 24, 2016 out of Barcelona and will visit Sardinia, Sicily, Italy and Palma de Majorca. We are wondering how cold the weather will be during those days. Any tips or information will be appreciated. Happy Holidays!
asked 1 month, 1 week ago
By
Anonymous
Florida
on Norwegian Epic
3 answers
Answers
answer 1
We toured the area in March a few years ago and it was warm and humid. It will be a different story in Jan. For weather related information, I suggest checking any weather related website and it will show you the current weather and a 10 days forecast for the cities you are visiting. That should give you sufficient info to decide on the type of clothes to pack.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
By
Amit
Miami
answer 2
We were on the Epic from Nov 29th- Dec 19th (Eroupr) and the weather was very pleasant. At a couple of port you could go out in a tee shirt. I suggest you check the weather report has I did prior to leaving. I had the full 20 day report and it was pretty much on target. Use it to help determine what to pack.
Top 250 Contributor
Top 250 Contributor
answered 1 month, 1 week ago
By
mymonkey
answer 3
I Googled "weather Barcelona January" and got the following:

Summary of the Barcelona Weather in January
Page Content

On this page you will find our day by day weather log that will give you an accurate idea of the typical weather conditions in Barcelona during the month of January.

Each day for an entire year I recorded the exact daily weather conditions including temperatures in both Fahrenheit and Centigrade, along with if it was dry, rainy or overcast. By the time you have looked through the table you will know what weather to expect in January and what type of clothes to bring on your holiday.

To see my weather log for other months in Barcelona or to see the current weather conditions please refer to our "Related Pages" section at the foot of this page where you will find links to these pages.
Summary of temperatures and weather in January:

Average temperature: 13° C or 55.4 F
Maximum temperature: 14° C or 57.2 F
Minimum temperature: 7° C or 44.6 F
Our Advice

You can see from the table below that most of the time it will be sunny but colder in Barcelona during January. Make sure to wrap up warm with a good coat, gloves trousers and shoes.

Make sure that your hotel has adequate heating system during these winter months.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
By
TravellingMan
From East to West
Question

Is there a laundry room

Princess cruise ships have a laundry room for guest to wash clothing, is there one?
asked 7 months ago
By
Anonymous
on Norwegian Epic
3 answers
Answers
answer 1
There are no passenger laundry facilities on any NCL ship. You can have laundry done in the ship's laundry for a nominal fee.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
BStu19
answer 2
There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services.
Best Answer
Number One Contributor
Number One Contributor
answered 6 months ago
By
Amit
Miami
answer 3
There are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
Bob806
NJ
Question

How can I book dinne every day?

asked 9 months ago
By
Anonymous
on Norwegian Epic
3 answers
Answers
answer 1
You are able to pre book dinning either by logging into your account on ncl.com or by calling into the Reservations Department 1-866-625-1166. You are able to start making dinning reservations starting at 90 prior to the sailing and 100 days prior to the sailing if you are in one of the suites.
Best Answer
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 2
You can make dinner reservations for specialty restaurants only. The main dining rooms do not accept reservations. Seating is on a first come first serve basis. For specialty restaurants, you can make reservations about 90 days prior to your sail date by logging into you MyNCL account.
Number One Contributor
Number One Contributor
answered 8 months ago
By
Amit
Miami
answer 3
Beginning 90 days before your cruise, log into MyNCL. You can make reservations for dinners and shows there, as well as for shore excursions. Reservations for specialty restaurants and shore excursions need to be paid for when made. Alternatively, you can make reservations when you board ship. Available times may be somewhat limited then, but the cover charges will be added to your on-board account which will be settled at the end of the cruise.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
By
BStu19
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