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Most Recent Questions
Recent Question:
When is the dress up or not night?
Recent Question:
Last day on the Epic cruise, March 2015 we dock at 6 AM what time will we be asked to leave our cabin? And how late is breakfast served?
Recent Question:
Is there a party for st pattys day on the epic?
Recent Question:
Going on a cruise on st. Patricks day. Do they do anything special on the boat since it is a full day at sea?
Recent Question:
IS THERE AN IRON IN STATEROOMS?
Questions with Most Recent Answers
Question:
Going on a cruise on st. Patricks day. Do they do anything special on the boat since it is a full day at sea?
Question:
Is there a daily high tea served on board?
Question:
IS THERE AN IRON IN STATEROOMS?
Question:
Cirque dreams up charge w/udp?

Customer Ask & Answer for
Norwegian Epic

Customer Ask & Answer:
356 Questions
 | 
542 Answers
Customer Stories:
Norwegian Epic Page

Ask & Answer for Norwegian Epic

Question

seperate billing for a cabin

We have to unrelated people traveling in the same cabin. When charging on your room key, can they get separate bills at the end of the cruise
asked 5 months, 1 week ago
by
higgins300
 - miami,fl
on Norwegian Epic
4 answers
Answers
answer 1
When you arrive at the terminal the day of the sailing is when you would setuop your onboard account. At that time you would just advise that you would like to have seperate accounts.
answered 4 months, 3 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes of course. At the time of check-in they will ask for a credit card to setup your onboard account. Each guest can have their personal credit card linked to their room account. You use your room key card to pay for everything onboard the ship.
Number One Contributor
Number One Contributor
answered 5 months ago
by
Amit
 - Miami
answer 3
At check-in request your individual room key cards, which are also used for on board purchases, to be associated with your individual credit cards. At the end of the cruise you'll receive individual statements of your charges.
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
by
Bob806
 - NJ
answer 4
Yes. Just present separate credit cards at check-in.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
BStu19
Question

are diapers for toddlers available for purchase

asked 3 months, 1 week ago
by
parentwith3yrold
on Norwegian Epic
4 answers
Answers
answer 1
Huggies diapers are available for purchase up to a size 6.
http://ncl.force.com/nclhelp/articles/NCL_External/Amenity-and-Gift-Orders/?q=diapers&l=en_US&fs=Search&pn=1#diaper
answered 3 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes. They are available in one of the gift shops on deck 7.
Number One Contributor
Number One Contributor
answered 3 months ago
by
Amit
 - Miami
answer 3
Yes, but they must be pre-ordered. Refer to the following link for details.

https://www.ncl.com/freestyle-cruise/gifts-and-more#diapers
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
Bob806
 - NJ
answer 4
Click the "Get ready for your cruise" link above, then "Gifts and more". You'll see diapers and wipes you can pre-purchase. They'll be in your cabin when you arrive.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
BStu19
Question

How can someone contact me in case of emergency

How can someone contact me onboard the Epic in case of a family emergency?
asked 5 months, 3 weeks ago
by
Ro7068
on Norwegian Epic
4 answers
Answers
answer 1
When calling from the United States:
Dial 1-888-NCSHIPS (627-4477) select the ship, and enter your credit card information.

When Calling from outside the United States:
Dial 1-732-335-3280, select the ship, and enter your credit card information.

More information can be found on www.dialaship.com
Best Answer
answered 5 months, 2 weeks ago
by
NCLSTAFF28
 - Miami
answer 2
Anyone at home can contact you on the ship. Refer to the following link for details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
by
Bob806
 - NJ
answer 3
This page from the FAQ has the details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
by
BStu19
answer 4
Guests on NCL ships can be contacted by calling NCL. The call is placed via satellite and it will be connected to your cabin onboard the ship.
Here's more details it
http://www2.ncl.com/faq#staying-in-touch
Number One Contributor
Number One Contributor
answered 5 months, 3 weeks ago
by
Amit
 - Miami
Question

I have stateroom GTY, category MX, where is this on the ship?

asked 6 months ago
by
PjjP
on Norwegian Epic
4 answers
Answers
answer 1
GTY refers to a guarantee stateroom. It means you are guaranteed to be on the ship you choose for the itinerary you want. You have booked a mini-suite (MX) - M means mini-suite and X refers to the GTY status. You will be given a mini-suite somewhere on the ship.

Category X staterooms are assigned to Deck 8 on the NCL site. Your room will be assigned by NCL at their discretion. You may be on Deck 8 or Deck 13 or anywhere between. You may be forward (front of ship), midship, or aft (back of the ship). Sometimes this category is called "run-of-the-ship", and that means the company assigns your accommodation. You don't get to choose where you are on the ship.

Your stateroom may be assigned at any time. It is generally assigned after the final payment has been made, but it could be assigned earlier than that (rare) or it could be assigned at the port at check-in. We have experienced all 3 scenarios.

For future reference, there are generally 4 designations of X category, all GTY:
IX - interior guarantee;
OX - oceanview guarantee (with porthole or picture window);
BX - balcony guarantee;
MX - mini-suite guarantee.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
All MX category staterooms are on deck 8 forward. Refer to the following link for more info.

http://www.ncl.com/cruise-ship/epic/staterooms/2/mini-suite#tab_detail
http://www.ncl.com/cruise-ship/epic/decks/2/8#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
answer 3
It's a guarantee cabin in the mini-suite class. The specific stateroom won't be assigned until shortly before the cruise.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
BStu19
answer 4
GTY is for guarantee accommodation. The rate you got the room is a discount rate which means that the room will be assigned any time after the final payment is done. In some cases, the cabin may be assigned at the time of check-in. Log into your NCL account and check often for updates.
MX category is for mini-suites.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
Question

refridge

do I have a fridge in this room? Stateroom:13286

Category:B1
asked 3 months, 1 week ago
by
Anonymous
on Norwegian Epic
4 answers
Answers
answer 1
All of our cabins and suites have refrigerators in them. There usually stock with mini bar items which are pay upon consumption.
answered 3 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes. Your stateroom has a mini-fridge.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 3 months ago
by
Amit
 - Miami
answer 3
There should be a mini-bar fridge in the room. All the staterooms I've had on Epic had a mini fridge.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 4
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
Bob806
 - NJ
Question

Are main dining rooms open for breakfast & lunch

asked 4 months ago
by
Anonymous
 - home
on Norwegian Epic
4 answers
Answers
answer 1
The last time we sailed, Taste, O'Sheenans, and the buffet were open for breakfast :)
Top 250 Contributor
Top 250 Contributor
answered 3 months, 2 weeks ago
by
Peachyelaine
 - Nova Scotia
answer 2
I don't believe they are open for breakfast but one of the main dining room is open for lunch on sea days.
Number One Contributor
Number One Contributor
answered 3 months, 3 weeks ago
by
Amit
 - Miami
answer 3
Refer to the follow link for complimentary & Specialty (fee) restaurants that are open for breakfast, lunch and/or dinner

http://www.ncl.com/diningguide
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 3 weeks ago
by
Bob806
 - NJ
answer 4
At least one of the main dining rooms will be open for breakfast and lunch. Check the Freestyle Daily (the on-board events paper) for the next day's schedule.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 3 weeks ago
by
BStu19
Question

Is the SecondCity comedy show ok for kids?

asked 11 months ago
by
cposgay
on Norwegian Epic
3 answers
Answers
answer 1
The Second City has 2-3 shows a day. The 7 and 9 PM shows are open to all ages. The 11 PM show is for adults because of the adult theme and language.
Check the daily onboard newsletter. The late night adult events will be marked as 18+
Best Answer
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 2
Yes! The family show was great for kids (ours are 7 and 10). One of our kids had the opportunity to participate in the show and she loved it.
answered 11 months ago
by
KandS
 - Tampa, FL
answer 3
Sometimes. They usually have one or two r-rated shows during the cruise. The freestyle daily will let you know when not to bring the kids.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BStu19
Question

We have booked private excurisions and transfers, do we need to register with the front desk when we arrive on ship?

asked 10 months ago
by
Otterpup12
on Norwegian Epic
3 answers
Answers
answer 1
If you have made your own reservation for shore excursions, you do not need to register it with the front desk on the ship. However, keep in mind that you are responsible for getting back to the ship on time. If you are delayed for any reason, the ship will not wait for you past it's departure time. You will have to fly back at your own expense.
Best Answer
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 2
You do not need to register your private excursions and transfers with the front desk. When arriving at the ship/pier you will still need to go through the regular check in procedure before boarding.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BanC
 - Arizona
answer 3
No. All the documents you'll need should be waiting for you in your stateroom.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
Question

Is there an Iron available in the cabins?

asked 8 months ago
by
Anonymous
on Norwegian Epic
3 answers
Answers
answer 1
We do have irons and ironing boards available upon request. The iron would be loaned to you for a couple of hours and then would have to be returned.
Best Answer
answered 8 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
No. Neither an iron nor an ironing board are in the stateroom, but you can request them by calling Customer Service or by asking your stateroom attendant.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 3
No, and guests are not allowed to bring irons onboard for saftey reasons. There will be irons and ironing boards available for guests to use for a couple of hours and then would have to be returned back to guest services.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
Question

Is there an hairdryer on cabin ???

asked 7 months ago
by
Haim
on Norwegian Epic
3 answers
Answers
answer 1
All staterooms have hair dryers.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 2
All cabins have hair dryers in them.
answered 7 months ago
by
NCLSTAFF85
 - MIAMI
answer 3
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
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