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Most Recent Questions
Recent Question:
How can I get the pictures that I took out during the cruise trip by the photographers
Recent Question:
Are there places on board for smokers?
Recent Question:
How do you bring a case of water on the ship?
Recent Question:
Are there height or age restrictions for the water slides?
Recent Question:
where is epic leaving from after miami
Questions with Most Recent Answers
Question:
Are there height or age restrictions for the water slides?
Question:
How can I get the pictures that I took out during the cruise trip by the photographers
Question:
I am going on cruise Jan 18 2015 - I have a Balcony Room 8095 BC8 CATEGORY. What does this mean - I'm a first-timer and don't know.
Question:
when is the last cruise for the EPIC and when does it leave from where to where????
Question:
where is epic leaving from after miami

Customer Ask & Answer for
Norwegian Epic

Customer Ask & Answer:
407 Questions
 | 
585 Answers
Customer Stories:
Norwegian Epic Page

Ask & Answer for Norwegian Epic

Question

can you bring a certain amout of alcohol to the cruise

asked 9 months ago
by
joe1242
on Norwegian Epic
5 answers
Answers
answer 1
You can bring as many bottles of wine as you like, but you will have to pay a corkage fee of 15 bucks per bottle. Now, what I like to do is find/buy a nice bottle in port, pay the corkage and bring it with me to the dinner table.
Alternatively, NCL has a very nice wine list and you can buy a bottle from the ship and they will store it for you and you can have it again at any of the restaurants.
Now just buying a cocktail, glass of wine or a beer on the ship, I think the prices are quite reasonable especially in comparison to the prices in a typical bar here in Atlanta,
In addition, NCL has two different packages (unlimited) CAPS and CORKS (for Beer and Wine) and The Ultimate (everything).
I purchased the Ultimate Beverage Package on board the Epic last month on the MIA-BCN crossing and I thought it worked out very nicely and was personally very convenient to me.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 6 months ago
by
717Agent
 - Atlanta
answer 2
You can only bring wine on board (alcohol will be confiscated) but you will have to pay a corkage fee per bottle. Refer to the following link for details and fees.

http://www.ncl.com/faq#alcohol-consumption

Or check out NCL's wine list (link below) and purchase by the glass or bottle on the ship at any of the bars.

http://www.ncl.com/sites/default/files/WineList_Fleetwide_02052014.pdf

Also, NCL offers an "Ultimate Beverage Package", "Corks & Caps Wine & Beer Package" and "Unlimited Fountain Soda" package. Refer to the following link for details and cost. Be sure to read the associated "Terms & Conditions". Packages can be pre-purchased or purchased on board the first day.

http://www.ncl.com/freestyle-cruise/gifts-and-more
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
answer 3
You cannot bring your own liquor onboard the ship. Any liquor you bring onboard the ship will be confiscated by the ship's security and returned to you on the last night of the cruise. Same is true for any liquor you purchase at any of the ports you visit.
However, you are allowed to bring wine and champagne onboard the ship but there is a corkage fee ranging from $15-$30 per bottle.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 4
Any alcohol that you bring on board will be confiscated at security when you get on the ship. It will be returned to you the night before you disembark. You'll be given a ticket which you will present at the designated place and time on the night before your cruise ends.

You may bring wine and champagne on board for consumption in the dining room, and you will be charged a corkage fee of US$15 per bottle that you wish to consume on board.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 5
You can bring wine, subject to a corkage fee of $15 per 750ml bottle. You cannot bring beer or liquor. See this link from the FAQs -

http://www.ncl.com/faq#alcohol-consumption
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
Question

seperate billing for a cabin

We have to unrelated people traveling in the same cabin. When charging on your room key, can they get separate bills at the end of the cruise
asked 2 months, 4 weeks ago
by
higgins300
 - miami,fl
on Norwegian Epic
4 answers
Answers
answer 1
When you arrive at the terminal the day of the sailing is when you would setuop your onboard account. At that time you would just advise that you would like to have seperate accounts.
answered 2 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes of course. At the time of check-in they will ask for a credit card to setup your onboard account. Each guest can have their personal credit card linked to their room account. You use your room key card to pay for everything onboard the ship.
Number One Contributor
Number One Contributor
answered 2 months, 3 weeks ago
by
Amit
 - Miami
answer 3
At check-in request your individual room key cards, which are also used for on board purchases, to be associated with your individual credit cards. At the end of the cruise you'll receive individual statements of your charges.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
by
Bob806
 - NJ
answer 4
Yes. Just present separate credit cards at check-in.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
by
BStu19
Question

How can someone contact me in case of emergency

How can someone contact me onboard the Epic in case of a family emergency?
asked 3 months, 2 weeks ago
by
Ro7068
on Norwegian Epic
4 answers
Answers
answer 1
When calling from the United States:
Dial 1-888-NCSHIPS (627-4477) select the ship, and enter your credit card information.

When Calling from outside the United States:
Dial 1-732-335-3280, select the ship, and enter your credit card information.

More information can be found on www.dialaship.com
answered 3 months ago
by
NCLSTAFF28
 - Miami
answer 2
Anyone at home can contact you on the ship. Refer to the following link for details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 3 months, 1 week ago
by
Bob806
 - NJ
answer 3
This page from the FAQ has the details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
BStu19
answer 4
Guests on NCL ships can be contacted by calling NCL. The call is placed via satellite and it will be connected to your cabin onboard the ship.
Here's more details it
http://www2.ncl.com/faq#staying-in-touch
Number One Contributor
Number One Contributor
answered 3 months, 2 weeks ago
by
Amit
 - Miami
Question

are diapers for toddlers available for purchase

asked 1 month ago
by
parentwith3yrold
on Norwegian Epic
4 answers
Answers
answer 1
Huggies diapers are available for purchase up to a size 6.
http://ncl.force.com/nclhelp/articles/NCL_External/Amenity-and-Gift-Orders/?q=diapers&l=en_US&fs=Search&pn=1#diaper
answered 2 weeks, 5 days ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes. They are available in one of the gift shops on deck 7.
Number One Contributor
Number One Contributor
answered 3 weeks, 4 days ago
by
Amit
 - Miami
answer 3
Yes, but they must be pre-ordered. Refer to the following link for details.

https://www.ncl.com/freestyle-cruise/gifts-and-more#diapers
Top 10 Contributor
Top 10 Contributor
answered 3 weeks, 5 days ago
by
Bob806
 - NJ
answer 4
Click the "Get ready for your cruise" link above, then "Gifts and more". You'll see diapers and wipes you can pre-purchase. They'll be in your cabin when you arrive.
Top 10 Contributor
Top 10 Contributor
answered 3 weeks, 5 days ago
by
BStu19
Question

refridge

do I have a fridge in this room? Stateroom:13286

Category:B1
asked 4 weeks ago
by
Anonymous
on Norwegian Epic
4 answers
Answers
answer 1
All of our cabins and suites have refrigerators in them. There usually stock with mini bar items which are pay upon consumption.
answered 2 weeks, 5 days ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes. Your stateroom has a mini-fridge.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 3 weeks, 4 days ago
by
Amit
 - Miami
answer 3
There should be a mini-bar fridge in the room. All the staterooms I've had on Epic had a mini fridge.
Top 10 Contributor
Top 10 Contributor
answered 3 weeks, 5 days ago
by
Jim222
 - Montreal, Quebec, Canada
answer 4
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 3 weeks, 5 days ago
by
Bob806
 - NJ
Question

I have stateroom GTY, category MX, where is this on the ship?

asked 4 months, 1 week ago
by
PjjP
on Norwegian Epic
4 answers
Answers
answer 1
GTY refers to a guarantee stateroom. It means you are guaranteed to be on the ship you choose for the itinerary you want. You have booked a mini-suite (MX) - M means mini-suite and X refers to the GTY status. You will be given a mini-suite somewhere on the ship.

Category X staterooms are assigned to Deck 8 on the NCL site. Your room will be assigned by NCL at their discretion. You may be on Deck 8 or Deck 13 or anywhere between. You may be forward (front of ship), midship, or aft (back of the ship). Sometimes this category is called "run-of-the-ship", and that means the company assigns your accommodation. You don't get to choose where you are on the ship.

Your stateroom may be assigned at any time. It is generally assigned after the final payment has been made, but it could be assigned earlier than that (rare) or it could be assigned at the port at check-in. We have experienced all 3 scenarios.

For future reference, there are generally 4 designations of X category, all GTY:
IX - interior guarantee;
OX - oceanview guarantee (with porthole or picture window);
BX - balcony guarantee;
MX - mini-suite guarantee.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
All MX category staterooms are on deck 8 forward. Refer to the following link for more info.

http://www.ncl.com/cruise-ship/epic/staterooms/2/mini-suite#tab_detail
http://www.ncl.com/cruise-ship/epic/decks/2/8#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 4 months, 1 week ago
by
Bob806
answer 3
It's a guarantee cabin in the mini-suite class. The specific stateroom won't be assigned until shortly before the cruise.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 1 week ago
by
BStu19
answer 4
GTY is for guarantee accommodation. The rate you got the room is a discount rate which means that the room will be assigned any time after the final payment is done. In some cases, the cabin may be assigned at the time of check-in. Log into your NCL account and check often for updates.
MX category is for mini-suites.
Number One Contributor
Number One Contributor
answered 4 months, 1 week ago
by
Amit
 - Miami
Question

Is there a drinks package on Epic

asked 10 months ago
by
penzance
on Norwegian Epic
4 answers
Answers
answer 1
Yes there is as I just had the Ultimate Beverage Package on The Epic. (Transatlantic from Miami to Barcelona) ;)
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
717Agent
 - Atlanta
answer 2
Soft drink packages yes. Liquor package - it depends. On the Western Caribbean cruise March 16th, NCL is not offering liquor packages over worries we passengers will get too rowdy.
answered 10 months ago
by
Surferlou
 - USA
answer 3
NCL offers the Ultimate Beverage package that allows you to have unlimited alcoholic drinks anywhere on the ship. The package must be purchased by all adults in your party and it must be purchased for the entire length of the cruise. Here's more information on what's included in the package
http://www.ncl.com/sites/default/files/Ultimate-Beverage-Package07192013.pdf
Best Answer
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 4
Yes. Soda packages are available for kids & adults. Also, a separate alcohol package is available for adults. They offer it upon check-in when you open your on board account.
Top 100 Contributor
Top 100 Contributor
answered 10 months ago
by
TrpngBilly
 - Cape Cod
Question

Are main dining rooms open for breakfast & lunch

asked 1 month, 2 weeks ago
by
Anonymous
 - home
on Norwegian Epic
4 answers
Answers
answer 1
The last time we sailed, Taste, O'Sheenans, and the buffet were open for breakfast :)
Best Answer
Top 250 Contributor
Top 250 Contributor
answered 1 month, 1 week ago
by
Peachyelaine
 - Nova Scotia
answer 2
I don't believe they are open for breakfast but one of the main dining room is open for lunch on sea days.
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
by
Amit
 - Miami
answer 3
Refer to the follow link for complimentary & Specialty (fee) restaurants that are open for breakfast, lunch and/or dinner

http://www.ncl.com/diningguide
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
Bob806
 - NJ
answer 4
At least one of the main dining rooms will be open for breakfast and lunch. Check the Freestyle Daily (the on-board events paper) for the next day's schedule.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
BStu19
Question

Can you smoke e-cigs in all areas or is it restricted to the same rules as smoking?

asked 11 months ago
by
TAFY
 - Tucson, AZ
on Norwegian Epic
3 answers
Answers
answer 1
No! Only in areas where smoking is allowed... balconies or smoking lounges.
According to my reading of the material provided by NCL, the use of e-cigs is perceived by passengers as smoking and for the comfort of the majority who do not smoke it is not allowed in dining facilities or other common areas.

Thank you, NCL for this rule!
answered 9 months ago
by
Stephano
answer 2
There are no written rules for e-cigs but my guess is that it will be the same as regular smoking.
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 3
Per the FAQ link below the same rules apply.

http://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

Is the SecondCity comedy show ok for kids?

asked 9 months ago
by
cposgay
on Norwegian Epic
3 answers
Answers
answer 1
The Second City has 2-3 shows a day. The 7 and 9 PM shows are open to all ages. The 11 PM show is for adults because of the adult theme and language.
Check the daily onboard newsletter. The late night adult events will be marked as 18+
Best Answer
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 2
Yes! The family show was great for kids (ours are 7 and 10). One of our kids had the opportunity to participate in the show and she loved it.
answered 9 months ago
by
KandS
 - Tampa, FL
answer 3
Sometimes. They usually have one or two r-rated shows during the cruise. The freestyle daily will let you know when not to bring the kids.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
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