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Most Recent Questions
Recent Question:
Will the Epic be showing any NHL Playoff games during the month of April ?
Recent Question:
What will the temperatures be like on the April Transatlantic Epic 11-day cruise?
Recent Question:
Are irons available on board?
Recent Question:
do you sell cigaretes on board
Recent Question:
What are the hours of operation for the various dining options?
Questions with Most Recent Answers
Question:
What are the hours of operation for the various dining options?
Question:
Will the Epic be showing any NHL Playoff games during the month of April ?
Question:
What will the temperatures be like on the April Transatlantic Epic 11-day cruise?
Question:
Are irons available on board?
Question:
do you sell cigaretes on board

Customer Ask & Answer for
Norwegian Epic

Customer Ask & Answer:
561 Questions
 | 
707 Answers
Customer Stories:
Norwegian Epic Page

Ask & Answer for Norwegian Epic

Question

flights?

My eDocs came in today, but there is no flight info, how do I check in for my flights? Will i be getting a seperate e-mail? do i need to call the airlines? do i call NCL? i'm new here!
asked 2 weeks ago
by
canyonde63
on Norwegian Epic
2 answers
Answers
answer 1
I would suggest calling NCL. If you booked your flights through NCL, an NCL sales rep will be the best person to help you with the details of your flight.
Number One Contributor
Number One Contributor
answered 1 week, 4 days ago
by
Amit
 - Miami
answer 2
Assuming that you made all your air reservations through NCL, log in to your "My NCL" account as you did to look at your eDocs. Click on "View Reservation" and then click on "Vacation Summary". When this opens scroll down to "Air, Hotel, Transfers" and open it by clicking the "+" sign. It should be there and if it isn't call your Cruise Consultant at NCL, or get in touch with the agent who made your air arrangements. If you made flight arrangements were not made through NCL, they won't appear with your eDocs information.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 week, 4 days ago
by
Jim222
 - Montreal, Quebec, Canada
Question

Taking Wine off ship

It is my understanding we get a free bottle of wine in our room, we don't drink but can we take it home to my father?
asked 2 weeks, 3 days ago
by
DennyO
on Norwegian Epic
2 answers
Answers
answer 1
Complimentary wine bottle is available in the Haven suites. There are no restrictions on taking the bottle off the ship after your cruise.
Number One Contributor
Number One Contributor
answered 1 week, 4 days ago
by
Amit
 - Miami
answer 2
We have done it, so yes, you can. Pack it well to protect it in your suitcase.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 2 days ago
by
Jim222
 - Montreal, Quebec, Canada
Question

Sending a package to the ship?

I would like to mail a package to the ship so it is there when my family arrives. How do I do that.?
asked 2 weeks, 3 days ago
by
Anonymous
on Norwegian Epic
2 answers
Answers
answer 1
Unfortunately due to security restrictions, NCL cannot accept any mail sent to any guest onboard the ship. If your family is staying at a hotel the night before the cruise, check with the hotel if they can accept a package.
Number One Contributor
Number One Contributor
answered 1 week, 4 days ago
by
Amit
 - Miami
answer 2
You may not be able to do so considering security protocol. However, you should call NCL at the number indicated on their homepage to learn how, if it is possible, you would send a package to guest on board the ship.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 1 day ago
by
Jim222
 - Montreal, Quebec, Canada
Question

What is the freestyle sundeck on deck 19 on the Epic?

asked 1 week, 4 days ago
by
boet
on Norwegian Epic
1 answer
Answers
answer 1
It is an adults only clothing optional sundeck.We cruised from Barcelona Aug 2013 and used the sundeck as such.
answered 1 week, 3 days ago
by
boet
Question

Is there a small refrigerator in the room on the epic?

asked 1 week, 3 days ago
by
spuds
on Norwegian Epic
1 answer
Answers
answer 1
The amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 3 days ago
by
Bob806
Question

What type of currency is used in the casino on the Epic during the Western Mediterranean cruise?

asked 1 week, 2 days ago
by
Jav960
on Norwegian Epic
1 answer
Answers
answer 1
Regardless where the ship sails, US dollars are accepted in the casino. You may exchange certain foreign currencies for US at the Cashier's desk. If you are in doubt, ask for further information at he Cashier's or Casino Host's Desk. For slot machines, you need paper money.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 1 day ago
by
Jim222
 - Montreal, Quebec, Canada
Question

is there a dvd player in the stateroom?

asked 1 week, 4 days ago
by
carolcat
 - virginia
on Norwegian Epic
2 answers
Answers
answer 1
In general, staterooms do not have DVD players. However, if you have booked a suite or a higher category (like The Haven, for example), there should be a DVD in the room. You will also have access to a selection of DVDs on board..
Top 10 Contributor
Top 10 Contributor
answered 1 week, 1 day ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
No
answered 1 week, 3 days ago
by
boet
Question

IS THERE A CHARGE FOR USING THE SAUNA ON THE EPIC?

asked 1 week, 2 days ago
by
CHUCHI
on Norwegian Epic
1 answer
Answers
answer 1
There is an additional charge for using the spa services and facility. The ship will offer different kinds of packages for the spa. The packages vary ship to ship and by the ship's itinerary. Since the package details are not advertised on the website, the only way you can find out about the packages and cost is onboard the ship.
Number One Contributor
Number One Contributor
answered 1 week ago
by
Amit
 - Miami
Question

can i bring bottled water on board

asked 1 week, 3 days ago
by
Anonymous
on Norwegian Epic
2 answers
Answers
answer 1
You are allowed to bring your own sodas, juices and water. You can check them or carry them on board. The products must be sealed or risk confiscation by the security. Make sure you tag them with your room tags so that they are delivered to your stateroom along with your luggage.
In some ports, they will not check in your soda/water cases with your bags but you can still carry them onboard with you.
Number One Contributor
Number One Contributor
answered 1 week ago
by
Amit
 - Miami
answer 2
We always bring a couple of bottles of water (usually the 1- liter or 2-liter format) on board and no one has ever prevented us from doing so.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 1 day ago
by
Jim222
 - Montreal, Quebec, Canada
Question

We are travelling on the Epic Transatlantic cruise in October 2014 . PLease advise what gym group exercise classes are available on board ship.

asked 6 days ago
by
Bodypump
 - Uk
on Norwegian Epic
1 answer
Answers
answer 1
It depends on the type of instructors available on the ship's itinerary. Usually they have some sort of classes like aerobics, Pilates, Zumba, yoga etc. There is no way to say before the cruise what types of classes will be offered during the cruise.
Number One Contributor
Number One Contributor
answered 4 days ago
by
Amit
 - Miami
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