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Most Recent Questions
Recent Question:
Is there an "adults only" pool area on the Gem?
Recent Question:
Is the water slide for all ages?
Recent Question:
Entertainment on the Gem
Recent Question:
Are the NYC parking facilities secure? How safe will my car be?
Recent Question:
Is there a rock climbing wall on the Gem?
Questions with Most Recent Answers
Question:
Is there a rock climbing wall on the Gem?
Question:
Are the NYC parking facilities secure? How safe will my car be?
Question:
Are there handrails in shower?
Question:
Do teens have enough to do on the Norwegian Gem
Question:
Is there a kids camp on the Gem?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
168 Questions
 | 
334 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

Can you drink coffee on deck by pool

asked 11 months ago
by
Anonymous
on Norwegian Gem
5 answers
Answers
answer 1
Yes, they have a continental breakfast set up right by the pool each morning. You can also get food from the buffet and eat it by the pool as the garden café is right by the pool deck.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
by
kream36
answer 2
Yes. The Garden cafe has an outdoor section and you can pick up the coffee from there and take it over to the pool section.
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 3
You may drink any type of beverage by the pool.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
answer 4
Yes.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
by
JohnM
 - NY
answer 5
Yes, as well as eat by the pool. There is a food station (The Grill) and bar (Topsiders) poolside and weather permitting a BBQ poolside. Refer to the following deck plan link.

http://www.ncl.com/cruise-ship/gem/decks/2/12#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

onboard pools

Is there an indoor pool in case the weather is too cool for outdoor swimming?
asked 10 months ago
by
Loadmaster
on Norwegian Gem
5 answers
Answers
answer 1
The outdoor pools are heated from 77 F - 98 F degrees; 25 C - 37 C degree
There is a indoor pool located in the spa relaxation area which can be utilized by paying a fee
Best Answer
answered 10 months ago
by
NCLSTAFF28
 - Miami
answer 2
There is no indoor pool, but the outdoor pool can be heated when needed.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
answer 3
They only have the outdoor pool (I think they have a small lap pool in the spa area but you need to pay to use the spa).
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Sparks1093
 - Vermont
answer 4
There are no indoor pools but the outdoor pools do have the option to be heated in winter.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 5
no, the pools/hot tubs are all outdoors
Top 25 Contributor
Top 25 Contributor
answered 10 months ago
by
kream36
Question

On the drinks package, you say both parties in the cabin must purchase. I would like to purchase; however, my wife is diabetic.

Can we purchase one alcohol package and one soda package?
asked 10 months ago
by
Beacher
on Norwegian Gem
5 answers
Answers
answer 1
Beverage packages must be purchased for all guests staying within the same stateroom regardless of whether guests drink alcohol or not.
Best Answer
answered 10 months ago
by
NCLSTAFF28
 - Miami
answer 2
As this is a passenger Q&A forum I suggest you call NCL directly for an answer.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
 - NJ
answer 3
You can ask once you get onboard of course but the rule is both people must purchase the package. They don't make exceptions very often.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Sparks1093
 - Vermont
answer 4
The general rule is that all adult guests in the same party must purchase the package. This is to avoid one guest buying the package and passing drinks to other members of the family.
Try contacting NCL before the cruise and check with them if they can make an exception.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 5
Unfortunately, with the alcohol package, all guests 21+ booked to the same room must purchase.
Top 25 Contributor
Top 25 Contributor
answered 10 months ago
by
kream36
Question

going on the gem on dec 1 2014 will it be back from dyrdock

asked 11 months ago
by
hamptonny
 - long island
on Norwegian Gem
4 answers
Answers
answer 1
I believe the drydock has been changed to November 2015.
answered 11 months ago
by
BigAl43
answer 2
Of course it will be back from dry dock. They have the refurbishing down to an exact science. They wouldn't have scheduled your cruise if the ship wasn't going to be ready.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BStu19
answer 3
Yes, it's scheduled for drydock the 1st and/or 2nd week of November.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 4
If you are booked on the ship then it will not be in drydock unless something goes wrong that extends the drydock period.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
Question

are guests allowed on board before sailing

asked 11 months ago
by
bigbluelover
on Norwegian Gem
4 answers
Answers
answer 1
Due to security reasons, visitors are not allowed onboard.
answered 2 months, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
No, due to security regulations.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
answer 3
No unfortunately those days are long gone. On a rare occasion some VIP's are brought on, but that is it.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
by
JohnM
 - NY
answer 4
No, for security reasons this was discontinued many years ago.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

Is there a place to watch the football games?

asked 10 months ago
by
PrincessJ
on Norwegian Gem
4 answers
Answers
answer 1
YES, there are a few places to watch, even on a huge screen at times. I hope you enjoy the game and a drink
Top 1000 Contributor
Top 1000 Contributor
answered 10 months ago
by
jazzy392
 - Queens N.Y.
answer 2
There is a large screen in the atrium that they use for presentations. They use the same screen to play movies and NFL football games. You will find the game schedules in the onboard newsletter
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
Many of the bars/lounges may have the footballs games on; keep in mind they use satellite signal, and generally speaking the international broadcast, so you may not necessarily get your regional game, but a game none the less. More often than not though, they should have a NY team on of they are playing.
Top 25 Contributor
Top 25 Contributor
answered 10 months ago
by
JohnM
 - NY
answer 4
They will play on the stateroom television as well as in the bars and sometime on the giant screen in the atrium.
Top 25 Contributor
Top 25 Contributor
answered 10 months ago
by
kream36
Question

Can you please tell me if there are blow dryers in the cabins?

asked 10 months ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Yes all of our cabins have hair dryers in them.
Best Answer
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes, there are blow dryers in the room. If you cannot find one ask your steward and they will obtain one for you.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Sparks1093
 - Vermont
answer 3
All staterooms have hair dryers; they are a touch small, but effective.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
 - NJ
answer 4
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
 - NJ
Question

Are there DVD players in the TV's?

For inside state room is there a DVD player in the TV and/or can you hook up a DVD player to the TV?
asked 9 months ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Only the suite categories would have a DVD player in the room. You would not be able to connect a DVD player to the television that is in your room. All connections would have a lock on them.
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
There isn't a DVD player and I didn't see a way to hook one up.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Sparks1093
 - Vermont
answer 3
No DVD player or connections for external DVD player in any stateroom other than some of the suites.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
 - NJ
answer 4
No there is not.
Top 25 Contributor
Top 25 Contributor
answered 9 months ago
by
JohnM
 - NY
Question

Can I carry on a carry on bag instead of checking it in?

Greetings, would I be able to embark/disembark with a 22" spinner carry on by simply bringing it on the ship myself or must the bag be checked in at the port?
asked 11 months ago
by
KSteve
 - NYC
on Norwegian Gem
4 answers
Answers
answer 1
You can bring carry-on luggage (i.e., 22" spinner) on the ship with you, however you will not be able to leave it in your room right away as staterooms are usually not available until later in the afternoon.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 2
You are allowed a carry on bag. I am not sure that there is a size limitation. I have seen people with large suitcases that they called their carry on that they brought on board instead of checking it at the port. I would think that you would not have any type of problems.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
by
kream36
answer 3
You are allowed to carry it onboard the ship. There are no restrictions. However, normally no one carries their luggage onboard the ship (other than a carry on bag), so you will have to insist on taking it onboard yourself.
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 4
If it fits through the x-ray machine at the terminal then you should be able to carry it on.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
Question

Can kids wear life jackets or swimies in the pool?

asked 11 months ago
by
Sgdl
on Norwegian Gem
4 answers
Answers
answer 1
If by swimmies you mean the inflatable arm things, there is no restriction. Kids can wear life jackets as well.
Top 1000 Contributor
Top 1000 Contributor
answered 11 months ago
by
KateD
 - Brooklyn, NY, USA
answer 2
I have seen them used and didn't see anyone saying anything about it.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
answer 3
Yes.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
by
JohnM
 - NY
answer 4
Swimmies are probhibited per the FAQ link below. Life jackets shouldn't be a problem if it's a personal item you bring with you, however you cannot use the ship's life jacket for use in the pool.

http://www.ncl.com/faq#pool-regulations
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
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