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Most Recent Questions
Recent Question:
Do you allow inflatable toys in the pool?
Recent Question:
I would like information regarding gluten free options and choices aboard the Breakaway.. I have Celiac disease and must adhere to a gf diet.
Recent Question:
is there a cigar lounge on the Gem
Recent Question:
If you sign up the children for the camp how or will the camp instructors get a hold of the parents in case of emergency?
Recent Question:
Is there a Beach in Nassau Bahamas that is free to use without an excursion?
Questions with Most Recent Answers
Question:
Is there anyway to see a menu for the free sytle dinning. We will be sailing 2/17/17. what night is the lobster served.
Question:
is there a cigar lounge on the Gem
Question:
I would like information regarding gluten free options and choices aboard the Breakaway.. I have Celiac disease and must adhere to a gf diet.
Question:
Is there a chocolate night on the New York to Miami cruise?
Question:
Will the laundry service use my own detergent if I bring it with me.

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
188 Questions
 
312 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

What is Bill W meeting?

asked 2 months, 4 weeks ago
By
Anonymous
on Norwegian Gem
5 answers
Answers
answer 1
alcholics anonimous meeting
answered 3 weeks ago
By
bats
answer 2
Alcoholics Anonymous.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
By
TravellingMan
From East to West
answer 3
It is an Alcoholic's Annon. meeting
Top 1000 Contributor
Top 1000 Contributor
answered 2 months, 3 weeks ago
By
Jennylou97
Pittsburgh, PA
answer 4
It is for people who have given up drinking.
Top 100 Contributor
Top 100 Contributor
answered 2 months, 3 weeks ago
By
Judypaul1
Alabama
answer 5
Friends of Bill W are AA meetings and Friends of Dorothy are LGBT meetings on cruise ships.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
By
Bob806
Question

WE HAVE SAILED ON THE BREAKAWAY 3 TIMES AND NOW WANT TO TRY THE GEM WILL WE BE DISAPPOINTED ??

PS Loved the Breakaway so much went on 3 times in one year
asked 8 months ago
By
Taylorsgma3
Long Island NY
on Norwegian Gem
5 answers
Answers
answer 1
The breakaway is a bigger more modern ship. Some people like smaller ships. You will notice the size difference and older decor. Less spaces to roam and adventure around but will be easier to each other.
answered 1 month, 4 weeks ago
By
Norwegian201
New jersey
answer 2
No the Gem is a great ship. We cruised on her in December 2015 after only cruising on the newer ships, EPIC, Getaway and Breakaway. It was nice being on a smaller ship again.
Top 1000 Contributor
Top 1000 Contributor
answered 6 months ago
By
PMONewyork
Saugerties NY
answer 3
I have been on the Gem 3 different times. My last cruise I was on the Breakaway. Obviously, the new ships have all the bells and whistles that the older ships do not have. I will be honest, I love the Gem. If I had to pick, I would probably go with the Gem, I like the smaller ship. Do not get me wrong, The Breakaway was awesome, and I am going on the Breakaway again in early 2016, but I really enjoyed my cruises on the Gem. If you can get over the fact that the Gem will not have all the new things you find on the newer ships, you will be fine.
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
By
kream36
PA
answer 4
We've cruised on multiple NCL ships including the Breakaway and have yet to be disappointed. However, if you loved the Breakaway just for it's water slides, ropes course and some other features not on the Gem then you might not enjoy it as much as the Breakaway. Even though the Gem is smaller than the Breakaway the shows, daily activities, dining, etc. are just as good.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
By
Bob806
answer 5
This will be my third time on the Gem I love it... Its doesn't have all the new stuff like multiple water slides and rope course but its smaller, less people, and has a splendid charm all of her own.. Only you can see if you will be disappointed but my guess is you will not be.............. Enjoy
BTW my family leave 11/23/15 on the Gem and I cannot wait..
Gem twice
Epic once
Getaway once
Loved them all...
Best Answer
Top 500 Contributor
Top 500 Contributor
answered 8 months ago
By
pjcuch
Sunny Maine
Question

How long is jogging track?

How many trips around the boat will it take to jog a mile on the track?
asked 11 months ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
51/2 times around equals one mile.
answered 4 months ago
By
Eckert
answer 2
Norwegian. Gem Jogging Track- One lap is 332 yards - 5 laps to do a mile
Best Answer
answered 11 months ago
By
NCLSTAFF85
MIAMI
answer 3
I don't remember the exact measurement but I believe it is something between 2-3 laps make up a mile.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
answer 4
The jogging track is located on the aft half of the ship on deck 13. As I recall it's about 3 laps around that equals a mile. Look for a placard on the bulk head along the track that will provide the exact equivalent.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
Question

i received 2 free UBP with my booking. There are 4 people in cabin. Do the other 2 people need to purchase UBP, for me to use my UBP?

asked 3 months, 2 weeks ago
By
gingacurry
on Norwegian Gem
4 answers
Answers
answer 1
If you received the Ultimate Beverage as a promotion then the other guests in the cabin are not required to purchase the package.
Best Answer
answered 3 months, 1 week ago
By
NCLSTAFF85
MIAMI
answer 2
You are not forced to buy additional UBP plans if you got 2 free UBP as part of the booking promotion.

If you were buying the UBP, NCL requires that all adults in your party purchase the plan but in your case, since it is part of the promotion, the other two guests need not purchase the package.
Number One Contributor
Number One Contributor
answered 3 months, 2 weeks ago
By
Amit
Miami
answer 3
Yes, everyone traveling in the same stateroom must have a beverage package. If the other two persons in your cabin are under 21 years of age, they would need the soda package instead of the UBP. See this link for more information:

https://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
By
TravellingMan
From East to West
answer 4
I presume so as the following link states all passengers in the same stateroom must be purchased, except yours which were free. Also, review the terms & conditions as well.

https://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
By
Bob806
Question

Panama Canal Cruise.

Panama Canal Cruise from Miami to LA would you recommend taking Mexican Pesos to use at the ports or will they take US $
asked 7 months ago
By
Bernese
Scotland
on Norwegian Gem
3 answers
Answers
answer 1
We used US $ but change was given in Pesos.
Top 1000 Contributor
Top 1000 Contributor
answered 5 months, 2 weeks ago
By
Peely
Durham
answer 2
We used US $ but they give you change in Pesos.
Top 1000 Contributor
Top 1000 Contributor
answered 5 months, 2 weeks ago
By
Peely
Durham
answer 3
Most places probably will take dollars, but having a few pesos wouldn't be a bad idea.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
TravellingMan
From East to West
Question

First time on a Norwegian ship....

We are doing a New England cruise in June and have a couple of questions. Are we allowed to bring bottled water on board? Also, what time does the entertainment usually start at night?
asked 3 months, 4 weeks ago
By
Ahmoore
North Carolina
on Norwegian Gem
3 answers
Answers
answer 1
Guests can bring there own bottled water onboard as carry-on luggage or checked luggage if the port of departure will accept bottled water as checked luggage. An alternative is to pre-purchase a bottled water package. Refer to the following link for details.

https://www.ncl.com/onboard-packages/bottled-water-packages
Top 10 Contributor
Top 10 Contributor
answered 3 months, 3 weeks ago
By
Bob806
answer 2
Welcome to Freestyle cruising with Norwegian! Yes, you may bring water on board, but it must be in sealed packages. In most ports you can check a case of bottled water with your luggage and have it delivered to your room. There frequently are two show times each evening, usually about 7:00 and 9:00. Check your Freestyle Daily newsletter each day on board for exact times of activities and shows.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
By
TravellingMan
From East to West
answer 3
You can bring bottled water and soft drinks on board at no cost. Some ports do not allow you to check them, however (the ports' rules, not NCL's), so you might have to carry them on yourself. Show times are usually around 7:00 and 9:30. They'll be posted in the Freestyle Daily - the ship's newsletter - the previous evening.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
By
BStu19
Question

on the Norwegian Gem, where are the guests' laundry washing and drying machines & how does one pay for the use

asked 7 months ago
By
Anonymous
Connecticut
on Norwegian Gem
3 answers
Answers
answer 1
NCL does not offer guest laundry machines on board. You can place laundry items in a bag to be picked up by your cabin steward and cleaned by the ship's laundry. There is a charge per piece, but on cruises of a week or longer they usually have a day somewhere around the middle of the voyage when you pay one price for everything you can fit into one of their bags. Gold Latitudes members receive a 25% discount on laundry services, while Platinum members get one free bag per cruise.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
TravellingMan
From East to West
answer 2
There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services.
However, I wouldn't use it for any delicate or expensive dresses.
Number One Contributor
Number One Contributor
answered 7 months ago
By
Amit
Miami
answer 3
There are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
Question

What is an enclosed balcony?

asked 2 months ago
By
Bubbie850
Moravia NY
on Norwegian Gem
3 answers
Answers
answer 1
Enclosed balcony staterooms that are located towards the front or back of the ship have balcony staterooms where the metal hull of the ship forms an enclosure for the balcony. You will still be able to sit outside in the balcony. The advantage is that you have a little more privacy in the balcony compared to a regular balcony stateroom.
Take a look at a pic of the ship from outside and you will get an idea of how the enclosed balcony will look from outside.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
By
Amit
Miami
answer 2
Sorry - forgot the picture.
Images for this Answer
(click to see full-size image)
User submitted photo
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
By
BStu19
answer 3
See the attached photo. Immediately below the bridge you'll see an enclosed balcony where the hull wraps around. There's an opening 3-4 feet square with the rest of the balcony being covered by the hull.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
By
BStu19
Question

What time are the Bill W meetings on the GEM

I am going on a cruise with my family in May 2016 and one of the members will be going to the "Meeting with Bill W". I wanted to know because that will determine our dinner time reservations. Thank you.
asked 11 months ago
By
MaryannP
Pearl River NY
on Norwegian Gem
3 answers
Answers
answer 1
Times of the meeting could very by ship and itinerary. Once onboard you will receive a Freestyle Daily which would include everything that will be going on the ship with times and locations.
answered 11 months ago
By
NCLSTAFF85
MIAMI
answer 2
The meetings are usually held around 5 PM. The exact location and time of the meeting will be published in the daily onboard newsletter.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
answer 3
A couple of daily activity sheets I have from our last cruise in March listed the Friends of Bill W meetings at 5:00 PM. I don't know how long they run nor do i know if it's always the same time on all cruises.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
Question

can i upgrade my room ?

Can i do this online, on the phone or on board?
asked 9 months ago
By
Anonymous
ny
on Norwegian Gem
3 answers
Answers
answer 1
To upgrade your cabin if you booked through a travel agency then you would go back through the agency that you booked with. If your reservation is made directly with Norwegian than you are able to call into the Reservations Department.
Best Answer
answered 9 months ago
By
NCLSTAFF85
MIAMI
answer 2
A lot of people like to upgrade once they have booked a cabin. Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade.
Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
Number One Contributor
Number One Contributor
answered 9 months ago
By
Amit
Miami
answer 3
You need to call NCL Reservations or your travel agent depending on who you booked with initially. I'm not aware of any option to do it online and waiting till you get on board would likely result in no options to upgrade to what you want.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
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