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Most Recent Questions
Recent Question:
July 4th party?
Recent Question:
Who is current Cruise Director?
Recent Question:
After booking, when do you know what room you are in?
Recent Question:
Is the Gem a Smoke Free SHip?
Recent Question:
Is there a Mexican restaurant on the gem?
Questions with Most Recent Answers
Question:
Is the Gem a Smoke Free SHip?
Question:
Who is current Cruise Director?
Question:
July 4th party?
Question:
After booking, when do you know what room you are in?
Question:
Is there a Mexican restaurant on the gem?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
455 Questions
 | 
732 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

refrigerator in the room empty?new to cruising

I have to put diabetes medicine in a fridge will they clean out the mini fridge or do I have to order another refrigerator for the room like in a hotel room?we never eat or drink anything from the filled ones but they tell you not to touch or you will be charged.
asked 1 month, 4 weeks ago
by
heresjohnny
on Norwegian Gem
6 answers
Answers
answer 1
Actually the first thing I do after Ii settle in, is ask if they can empty the fridge 2 reasons I don't want to accidentally take something and 2ndly to put juice or water for our use when we want to.
Top 250 Contributor
Top 250 Contributor
answered 1 month, 1 week ago
by
cocruiser1
 - Denver
answer 2
Ask your room steward and they will remove everything.
Top 50 Contributor
Top 50 Contributor
answered 1 month, 3 weeks ago
by
KateD
answer 3
You can always ask the cabin steward to clear the fridge for you. You won't be charged for the items.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
answer 4
All you need to do is ask your room steward, and they will empty it out for you.
Top 25 Contributor
Top 25 Contributor
answered 1 month, 3 weeks ago
by
kream36
answer 5
You can ask the room steward to remove the contents from the mini-fridge to store your medicine. We've done asked on past cruises and they gladly accommodated our request.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Sparks1093
 - Vermont
answer 6
The steward will empty the fridge upon request.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Sparks1093
 - Vermont
Question

Lady Liberty/Verrazano?

Hi- Which cabin side of the ship will you see the Statue of Liberty and Verazano Bridge from your room on the Cruise to Nowhere Gem Jan 10 2014? Thank you!
asked 3 months, 2 weeks ago
by
RDAY
on Norwegian Gem
5 answers
Answers
answer 1
Good morning, I just literally dragged in from the 1 night, marathon of activity for those who don't get out as much as we use to, cruise to nowhere and for the bridge you can see it from either side because you are going under it. Assuming you are facing the front of the boat, rooms to the left side will see the Brooklyn, Queens, Coney Island and Long Island view. Rooms to the right will see New Jersey and Staten Island. The best views are from inside in Spinnaker Lounge at the front of ship or on Deck, just take your coat and hat if it's winter but it is worth it. It looks like I might be to late for you but hopefully me answer is good for others with similar questions.
answered 2 months, 1 week ago
by
MrsDu
 - New York
answer 2
IN THE MONTH OF JUNE THE BEST PLACE TO BE IS THE GREAT OUTDOOR BAR ON THE 12TH FLOOR AT THE BACK OF THE SHIP
Best Answer
Top 100 Contributor
Top 100 Contributor
answered 3 months, 1 week ago
by
CANUKCRUISER
 - Ottawa ONTARIO CANADA
answer 3
The Statue of Liberty is on the starboard (hight hand)side of the ship. You pass under the bridge, so any balcony cabin would work. From what I have read the best view is not from your balcony but from the upper decks where you may see NYC in all of its grandeur.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
Sparks1093
 - Vermont
answer 4
The Starboard side (right side facing forward) will have the view of the Statue of Liberty and New Jersey when leaving New York. The bridge can be viewed from either side as the ship passes under it.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
Bob806
answer 5
To view the statue of liberty you want to be on the starboard side of the ship or the right side; for the Verranzano bridge, in my opinion you want to be toward the front of the ship facing forward, but either side of the ship you will also get a terrific view.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
JohnM
 - NY
Question

Chef's table

How difficult is it to get a reservation at the Chef's Table?
asked 4 months, 3 weeks ago
by
Anonymous
on Norwegian Gem
5 answers
Answers
answer 1
On my December cruise we were also asked within 30 minutes of boarding. We later found out that since there was so much interest they had a second Chef's Table evening.
Top 50 Contributor
Top 50 Contributor
answered 4 months, 3 weeks ago
by
KateD
answer 2
The Chiefs Table Experience is limited to 12 guests per sailing. I would recommmend that you request that soon as you get onboard being that its limited to a certain number of guests.
answered 4 months, 3 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 3
The Chef's table dinner occurs just once per cruise and is limited to 12 guests per cruise. I would suggest making the reservation on the first day of your cruise.
Number One Contributor
Number One Contributor
answered 4 months, 3 weeks ago
by
Amit
 - Miami
answer 4
Upon arrival on the ship head to the customer service desk in the atrium there is a station to reserved all speciallity rest.
Top 100 Contributor
Top 100 Contributor
answered 4 months, 3 weeks ago
by
CANUKCRUISER
 - Ottawa ONTARIO CANADA
answer 5
We ate at Chef's Table on the Star. They had one seating, for 12 people. We literally were asked 30 minutes after we boarded if we were interested in seats, and we got the last two.

So take that for what you will....good luck!
answered 4 months, 3 weeks ago
by
Bleagle
 - Scranton, PA
Question

Is the Gem a Smoke Free SHip?

asked 3 days ago
by
Eddy01
 - Florida
on Norwegian Gem
5 answers
Answers
answer 1
Unfortunately, it is not. There is no smoking in any of the public areas, but you can smoke in the casino and if you have a balcony.
Top 25 Contributor
Top 25 Contributor
answered 8 hours ago
by
kream36
answer 2
No. See this link to NCL's smoking policy.

http://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 days ago
by
BStu19
answer 3
No. Search for smoking in the box on the top of the page and you will get all the info you need.
Top 50 Contributor
Top 50 Contributor
answered 2 days ago
by
KateD
answer 4
No it is not but smoking is limited to designated areas, refer to the following link for more info.

http://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 days ago
by
Bob806
answer 5
No, smoking is allowed in specified areas of the ship, notably on balconies and in the Casino.
Top 10 Contributor
Top 10 Contributor
answered 2 days ago
by
Sparks1093
 - Vermont
Question

Is there an ATM on board

asked 5 months, 2 weeks ago
by
corr12345
on Norwegian Gem
4 answers
Answers
answer 1
Yes, there is one near the art gallery and Internet cafe
Best Answer
answered 5 months, 1 week ago
by
Tortugapaws
answer 2
Yes, we do have ATM's onboard. However operational times maybe interrupted due to satelite link. Usage charge of $ 5.50 per transaction (subject to change)
answered 5 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 3
Yes there is (guest services will be able to tell you the location if you can't find it).
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
Sparks1093
 - Vermont
answer 4
Yes. There is an ATM in the casino and I think that there is another one next to the guest services desk.
Number One Contributor
Number One Contributor
answered 5 months, 1 week ago
by
Amit
 - Miami
Question

Do suite guests get free laundry service?

asked 5 months, 1 week ago
by
SueSue
on Norwegian Gem
4 answers
Answers
answer 1
I don't think any rooms get free laundry.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
by
Bob806
answer 2
No. Platinum guests get 1 free bag of laundry though.
Top 50 Contributor
Top 50 Contributor
answered 5 months ago
by
KateD
answer 3
No. The guests staying in suites do not get free laundry services.
Number One Contributor
Number One Contributor
answered 5 months ago
by
Amit
 - Miami
answer 4
only the latitude member
Laundry Service
25% on one bag of laundry Gold members, complimentary one bag of laundry Platinum members
Top 100 Contributor
Top 100 Contributor
answered 5 months ago
by
CANUKCRUISER
 - Ottawa ONTARIO CANADA
Question

Can you eat at Cagneys for lunch if you are in a mini-suite?

I know you can if you are in a suite, but what about a mini-suite?
asked 2 months, 1 week ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
No. Suite perks like Cagney's lunch come with full suites only.
Top 1000 Contributor
Top 1000 Contributor
answered 2 months ago
by
randybamf
answer 2
No. Only full suites - categories that start with the letter S.
Top 50 Contributor
Top 50 Contributor
answered 2 months ago
by
KateD
answer 3
This is a perk for full suites only.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Sparks1093
 - Vermont
answer 4
No, you cannot. Mini-suites do not have any of the privileges/amenities as suites.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Bob806
Question

Casino questions?

On the gem is there blackjack tables inside the casino? Also, what is the gambling age on board? thank you
asked 1 month, 3 weeks ago
by
first1out
on Norwegian Gem
4 answers
Answers
answer 1
Yes, they do have blackjack...They have one table that is $6 minimum, and they will have at least 1 table where the minimum is $15, and they usually have a high roller table ($25 minimum). You must be 21 to gamble.
Top 25 Contributor
Top 25 Contributor
answered 1 month, 3 weeks ago
by
kream36
answer 2
There are Blackjack tables and minimum age for gambling is 18.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Bob806
answer 3
Yes, they have blackjack with varying minimum bet amounts. The age for gambling is 18.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Sparks1093
 - Vermont
answer 4
Yes, there are blackjack tables in the casino. You have to be 18+ to gamble on the ship.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

Are there any childcare options on board the Getaway if you have a 1 and half year old baby?

asked 2 months, 1 week ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Children under 3 can participate in Splash Academy provided they are accompanied by at least 1 parent. Group sitting for children at night is for 3-12 years olds only. Refer to the following links for more info.

http://www.ncl.com/freestyle-cruise/freestyle-family-fun/youth-programs
http://www.ncl.com/freestyle-cruise/freestyle-family-fun/youth-programs/faq#4
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Bob806
answer 2
Youth programs accept children as young as six months. See this link - http://www.ncl.com/freestyle-cruise/freestyle-family-fun/youth-programs
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
BStu19
answer 3
I do not believe so.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Sparks1093
 - Vermont
answer 4
Unfortunately no. NCL offers group babysitting services but the kid must be 3 years of age and must be potty trained. They should be able to use the restrooms on their own without any assistance.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
Question

what does catogory ma mean?

asked 1 month, 4 weeks ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
That is the designation of a mini-suite.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Sparks1093
 - Vermont
answer 2
MA is a minisuite.
Top 50 Contributor
Top 50 Contributor
answered 1 month, 3 weeks ago
by
KateD
answer 3
Category MA is a Mid-Ship Mini-Suite with Balcony. Refer to stateroom descriptions, locations and representative room photo & floor plan via the "Staterooms" link above.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Bob806
answer 4
The M is for Mini-suite. The A specifies the location - mid-ship.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
BStu19
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