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Most Recent Questions
Recent Question:
I have read that most ships have metal doors to the staterooms and their bathrooms. Is this true about the Gem? I'd like to use magnetic hooks.
Recent Question:
For those who wish to stay on the ship while it's docked at a port, are there any scheduled activities on-board?
Recent Question:
Are there any music channels on the TV? What types of programs are available on your TV's?
Recent Question:
May I bring pre-packaged snacks such as nuts, chips, crackers?
Recent Question:
My mini-suite has a coffee maker. May I bring a mini one cup Keurig to use instead? It auto turns off after each brew, so there's no fire hazard.
Questions with Most Recent Answers
Question:
Is half & half or light cream provided for coffee and tea? If so, is it available all day or only at sit down meals? If not, may I bring my own?
Question:
My mini-suite has a coffee maker. May I bring a mini one cup Keurig to use instead? It auto turns off after each brew, so there's no fire hazard.
Question:
May I bring pre-packaged snacks such as nuts, chips, crackers?
Question:
Are there any music channels on the TV? What types of programs are available on your TV's?
Question:
For those who wish to stay on the ship while it's docked at a port, are there any scheduled activities on-board?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
160 Questions
 
302 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

On the drinks package, you say both parties in the cabin must purchase. I would like to purchase; however, my wife is diabetic.

Can we purchase one alcohol package and one soda package?
asked 11 months ago
By
Beacher
on Norwegian Gem
5 answers
Answers
answer 1
Beverage packages must be purchased for all guests staying within the same stateroom regardless of whether guests drink alcohol or not.
Best Answer
answered 11 months ago
By
NCLSTAFF28
Miami
answer 2
As this is a passenger Q&A forum I suggest you call NCL directly for an answer.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
NJ
answer 3
You can ask once you get onboard of course but the rule is both people must purchase the package. They don't make exceptions very often.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Sparks1093
Vermont
answer 4
The general rule is that all adult guests in the same party must purchase the package. This is to avoid one guest buying the package and passing drinks to other members of the family.
Try contacting NCL before the cruise and check with them if they can make an exception.
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
answer 5
Unfortunately, with the alcohol package, all guests 21+ booked to the same room must purchase.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
By
kream36
Question

onboard pools

Is there an indoor pool in case the weather is too cool for outdoor swimming?
asked 11 months ago
By
Loadmaster
on Norwegian Gem
5 answers
Answers
answer 1
The outdoor pools are heated from 77 F - 98 F degrees; 25 C - 37 C degree
There is a indoor pool located in the spa relaxation area which can be utilized by paying a fee
Best Answer
answered 11 months ago
By
NCLSTAFF28
Miami
answer 2
There is no indoor pool, but the outdoor pool can be heated when needed.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
BStu19
answer 3
They only have the outdoor pool (I think they have a small lap pool in the spa area but you need to pay to use the spa).
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Sparks1093
Vermont
answer 4
There are no indoor pools but the outdoor pools do have the option to be heated in winter.
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
answer 5
no, the pools/hot tubs are all outdoors
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
By
kream36
Question

Can you please tell me if there are blow dryers in the cabins?

asked 11 months ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Yes all of our cabins have hair dryers in them.
Best Answer
answered 10 months ago
By
NCLSTAFF85
MIAMI
answer 2
Yes, there are blow dryers in the room. If you cannot find one ask your steward and they will obtain one for you.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Sparks1093
Vermont
answer 3
All staterooms have hair dryers; they are a touch small, but effective.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
NJ
answer 4
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
NJ
Question

Are there DVD players in the TV's?

For inside state room is there a DVD player in the TV and/or can you hook up a DVD player to the TV?
asked 10 months ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Only the suite categories would have a DVD player in the room. You would not be able to connect a DVD player to the television that is in your room. All connections would have a lock on them.
answered 10 months ago
By
NCLSTAFF85
MIAMI
answer 2
There isn't a DVD player and I didn't see a way to hook one up.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Sparks1093
Vermont
answer 3
No DVD player or connections for external DVD player in any stateroom other than some of the suites.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
NJ
answer 4
No there is not.
Top 50 Contributor
Top 50 Contributor
answered 10 months ago
By
JohnM
NY
Question

Is there a laundrymat on board the ship?

In case, I need to do my own laundry?
asked 9 months ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Dry cleaning and laundry services are available on all ships. There is no self service laundry services. Pricing for laundry services will be available onboard.
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 2
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services.
However, I wouldn't use it for any delicate or expensive dresses.
Number One Contributor
Number One Contributor
answered 9 months ago
By
Amit
Miami
answer 3
There are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
NJ
answer 4
There are no self service laundrymats aboard any NCL ships. There is laundry service available at a cost. There are specials during the week.
Top 100 Contributor
Top 100 Contributor
answered 9 months ago
By
Bossnesb
Dutchess Cty, NY
Question

Do the cabins have blow dryers?

asked 11 months ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
There is a Blow dryer in each cabin.
Best Answer
answered 11 months ago
By
NCLSTAFF28
Miami
answer 2
Yes, if you don't see one in the bathroom check the vanity drawers. If for some reason there isn't one you need only ask your steward for one to have it provided.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Sparks1093
Vermont
answer 3
yes, there are blow dryers.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
By
kream36
answer 4
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
NJ
Question

Is there a self service laundry/iron on board?

asked 10 months ago
By
Anonymous
home
on Norwegian Gem
4 answers
Answers
answer 1
All vessels are equipped with 110V & 220V outlets.
answered 10 months ago
By
NCLSTAFF85
MIAMI
answer 2
There is no self service laundry on any NCL ships. There is laundry service where you pay per piece or per bag. You can ask your room steward for an iron and board that you can borrow for a short period of time. We usually ask for one the first night and do all of our clothes for the week.
Best Answer
Top 100 Contributor
Top 100 Contributor
answered 10 months ago
By
Bossnesb
Dutchess Cty, NY
answer 3
Dry cleaning and laundry services are available on all ships. We do not have self service laundry facilities onboard.
answered 10 months ago
By
NCLSTAFF85
MIAMI
answer 4
No there is not self serve laundering on board, but usually on day 4 or 5 I think it is they offer laundering for any item you can fill in a decent sized bag for a set price. Not too bad of a deal.
Also you can ask your stateroom attendant if there is an iron available for you to borrow for that particular day should you need it.
Top 50 Contributor
Top 50 Contributor
answered 10 months ago
By
JohnM
NY
Question

Is there a place to watch the football games?

asked 11 months ago
By
PrincessJ
on Norwegian Gem
4 answers
Answers
answer 1
YES, there are a few places to watch, even on a huge screen at times. I hope you enjoy the game and a drink
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 11 months ago
By
jazzy392
Queens N.Y.
answer 2
There is a large screen in the atrium that they use for presentations. They use the same screen to play movies and NFL football games. You will find the game schedules in the onboard newsletter
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
answer 3
Many of the bars/lounges may have the footballs games on; keep in mind they use satellite signal, and generally speaking the international broadcast, so you may not necessarily get your regional game, but a game none the less. More often than not though, they should have a NY team on of they are playing.
Top 50 Contributor
Top 50 Contributor
answered 11 months ago
By
JohnM
NY
answer 4
They will play on the stateroom television as well as in the bars and sometime on the giant screen in the atrium.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
By
kream36
Question

Can I bring wine on board?

asked 11 months ago
By
Fishtail
on Norwegian Gem
3 answers
Answers
answer 1
Yes you can but you will have to pay a corkage fee per bottle. Refer to the following link for details and fees.

http://www.ncl.com/faq#alcohol-consumption

Or check out NCL's wine list (link below) and purchase by the glass or bottle on the ship at any of the bars.

http://www.ncl.com/freestyle-cruise/gifts-and-more#winelist
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
NJ
answer 2
Yes, you may bring wine. You will be charged a corkage fee of $15 for a 750ml bottle or $30 for 1500ml. No boxed wines are allowed.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Sparks1093
Vermont
answer 3
Yes, subject to a corkage fee. See the details at the following link -

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
BStu19
Question

What is the address for the pier to board the Norwegian Gem Sept. 13?

asked 11 months ago
By
MaMere
on Norwegian Gem
3 answers
Answers
answer 1
Pier 88
711 12th Avenue
New York, NY

12th Avenue and 55th Street
Plenty of parking at the pier.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
NJ
answer 2
711 12th Avenue, New York, NY

Refer to the following link for more info.

http://www.ncl.com/downloads/docs#directions
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
NJ
answer 3
Its Pier 88 at the Manhattan cruise terminal. Its 711 12th ave. You enter the terminal at 55th and 12th ave.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
By
kream36
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