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Most Recent Questions
Recent Question:
Is the pier parking sufficient?
Recent Question:
When will the excursions for the Southern Caribbean cruises out of San Juan be added?
Recent Question:
Are soft drinks included in the complimentary dining areas? Are there 24 hour complimentary coffee and soft drink dispensers onboard?
Recent Question:
Do all staterooms on the Gem contain a mini frig?
Recent Question:
When will a complete list of shore excursions for Nov. cruise be listed?
Questions with Most Recent Answers
Question:
Is the pier parking sufficient?
Question:
Is there a shuttle from Port Canaveral to Walmart
Question:
Is there a coffee maker in aft-facing balcony on the Gem? If so, what kind of coffee does it take?
Question:
When will the excursions for the Southern Caribbean cruises out of San Juan be added?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
184 Questions
 
291 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

WE HAVE SAILED ON THE BREAKAWAY 3 TIMES AND NOW WANT TO TRY THE GEM WILL WE BE DISAPPOINTED ??

PS Loved the Breakaway so much went on 3 times in one year
asked 7 months ago
By
Taylorsgma3
Long Island NY
on Norwegian Gem
5 answers
Answers
answer 1
The breakaway is a bigger more modern ship. Some people like smaller ships. You will notice the size difference and older decor. Less spaces to roam and adventure around but will be easier to each other.
answered 3 weeks, 4 days ago
By
Norwegian201
New jersey
answer 2
No the Gem is a great ship. We cruised on her in December 2015 after only cruising on the newer ships, EPIC, Getaway and Breakaway. It was nice being on a smaller ship again.
Top 1000 Contributor
Top 1000 Contributor
answered 5 months ago
By
PMONewyork
Saugerties NY
answer 3
I have been on the Gem 3 different times. My last cruise I was on the Breakaway. Obviously, the new ships have all the bells and whistles that the older ships do not have. I will be honest, I love the Gem. If I had to pick, I would probably go with the Gem, I like the smaller ship. Do not get me wrong, The Breakaway was awesome, and I am going on the Breakaway again in early 2016, but I really enjoyed my cruises on the Gem. If you can get over the fact that the Gem will not have all the new things you find on the newer ships, you will be fine.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
By
kream36
PA
answer 4
We've cruised on multiple NCL ships including the Breakaway and have yet to be disappointed. However, if you loved the Breakaway just for it's water slides, ropes course and some other features not on the Gem then you might not enjoy it as much as the Breakaway. Even though the Gem is smaller than the Breakaway the shows, daily activities, dining, etc. are just as good.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
answer 5
This will be my third time on the Gem I love it... Its doesn't have all the new stuff like multiple water slides and rope course but its smaller, less people, and has a splendid charm all of her own.. Only you can see if you will be disappointed but my guess is you will not be.............. Enjoy
BTW my family leave 11/23/15 on the Gem and I cannot wait..
Gem twice
Epic once
Getaway once
Loved them all...
Best Answer
Top 500 Contributor
Top 500 Contributor
answered 7 months ago
By
pjcuch
Sunny Maine
Question

How long is jogging track?

How many trips around the boat will it take to jog a mile on the track?
asked 10 months ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
51/2 times around equals one mile.
answered 2 months, 4 weeks ago
By
Eckert
answer 2
Norwegian. Gem Jogging Track- One lap is 332 yards - 5 laps to do a mile
Best Answer
answered 10 months ago
By
NCLSTAFF85
MIAMI
answer 3
I don't remember the exact measurement but I believe it is something between 2-3 laps make up a mile.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
answer 4
The jogging track is located on the aft half of the ship on deck 13. As I recall it's about 3 laps around that equals a mile. Look for a placard on the bulk head along the track that will provide the exact equivalent.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
Question

What is Bill W meeting?

asked 1 month, 3 weeks ago
By
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
Alcoholics Anonymous.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
By
TravellingMan
From East to West
answer 2
It is an Alcoholic's Annon. meeting
Top 1000 Contributor
Top 1000 Contributor
answered 1 month, 3 weeks ago
By
Jennylou97
Pittsburgh, PA
answer 3
It is for people who have given up drinking.
Top 100 Contributor
Top 100 Contributor
answered 1 month, 3 weeks ago
By
Judypaul1
Alabama
answer 4
Friends of Bill W are AA meetings and Friends of Dorothy are LGBT meetings on cruise ships.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
By
Bob806
Question

i received 2 free UBP with my booking. There are 4 people in cabin. Do the other 2 people need to purchase UBP, for me to use my UBP?

asked 2 months, 2 weeks ago
By
gingacurry
on Norwegian Gem
4 answers
Answers
answer 1
If you received the Ultimate Beverage as a promotion then the other guests in the cabin are not required to purchase the package.
answered 2 months ago
By
NCLSTAFF85
MIAMI
answer 2
You are not forced to buy additional UBP plans if you got 2 free UBP as part of the booking promotion.

If you were buying the UBP, NCL requires that all adults in your party purchase the plan but in your case, since it is part of the promotion, the other two guests need not purchase the package.
Number One Contributor
Number One Contributor
answered 2 months, 1 week ago
By
Amit
Miami
answer 3
Yes, everyone traveling in the same stateroom must have a beverage package. If the other two persons in your cabin are under 21 years of age, they would need the soda package instead of the UBP. See this link for more information:

https://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
TravellingMan
From East to West
answer 4
I presume so as the following link states all passengers in the same stateroom must be purchased, except yours which were free. Also, review the terms & conditions as well.

https://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
Question

Panama Canal Cruise.

Panama Canal Cruise from Miami to LA would you recommend taking Mexican Pesos to use at the ports or will they take US $
asked 5 months, 3 weeks ago
By
Bernese
Scotland
on Norwegian Gem
3 answers
Answers
answer 1
We used US $ but change was given in Pesos.
Top 1000 Contributor
Top 1000 Contributor
answered 4 months, 1 week ago
By
Peely
Durham
answer 2
We used US $ but they give you change in Pesos.
Top 1000 Contributor
Top 1000 Contributor
answered 4 months, 1 week ago
By
Peely
Durham
answer 3
Most places probably will take dollars, but having a few pesos wouldn't be a bad idea.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
By
TravellingMan
From East to West
Question

Leaving January 2nd from NYC, what day of the cruise is it warm weather?

asked 8 months ago
By
nursejojo
Illinois
on Norwegian Gem
3 answers
Answers
answer 1
I have cruised in Jan, Feb, and Mar, and while the weather is quite unpredictable, usually by the time you are around South Carolina/Georgia border, it becomes warm enough to be outside. That said, you will not be in the pool!!!! Usually it takes until 2nd day until you can be outside, and the 3rd day or so until you can be out on the pool decks and using the pools/sun bathing. They will have plenty of activities indoors to keep you busy! I enjoyed cruising in late winter/early spring. The crowds are significantly less, and once you get to the islands, it is not ungodly hot and humid.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
By
kream36
PA
answer 2
It should be around the 2nd day of the cruise when you reach around the S. Carolina border.
Number One Contributor
Number One Contributor
answered 8 months ago
By
Amit
Miami
answer 3
There's no set answer as it's all dependent upon the weather but it should start warming up on your 2nd sea day but might need a light jacket or sweater. 3rd sea day should be when you can be outside without jackets. It all depends as I said on the weather and how far south the cold weather extends.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
By
Bob806
Question

What time are the Bill W meetings on the GEM

I am going on a cruise with my family in May 2016 and one of the members will be going to the "Meeting with Bill W". I wanted to know because that will determine our dinner time reservations. Thank you.
asked 10 months ago
By
MaryannP
Pearl River NY
on Norwegian Gem
3 answers
Answers
answer 1
Times of the meeting could very by ship and itinerary. Once onboard you will receive a Freestyle Daily which would include everything that will be going on the ship with times and locations.
answered 9 months ago
By
NCLSTAFF85
MIAMI
answer 2
The meetings are usually held around 5 PM. The exact location and time of the meeting will be published in the daily onboard newsletter.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
answer 3
A couple of daily activity sheets I have from our last cruise in March listed the Friends of Bill W meetings at 5:00 PM. I don't know how long they run nor do i know if it's always the same time on all cruises.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
Question

First time on a Norwegian ship....

We are doing a New England cruise in June and have a couple of questions. Are we allowed to bring bottled water on board? Also, what time does the entertainment usually start at night?
asked 2 months, 3 weeks ago
By
Ahmoore
North Carolina
on Norwegian Gem
3 answers
Answers
answer 1
Guests can bring there own bottled water onboard as carry-on luggage or checked luggage if the port of departure will accept bottled water as checked luggage. An alternative is to pre-purchase a bottled water package. Refer to the following link for details.

https://www.ncl.com/onboard-packages/bottled-water-packages
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
By
Bob806
answer 2
Welcome to Freestyle cruising with Norwegian! Yes, you may bring water on board, but it must be in sealed packages. In most ports you can check a case of bottled water with your luggage and have it delivered to your room. There frequently are two show times each evening, usually about 7:00 and 9:00. Check your Freestyle Daily newsletter each day on board for exact times of activities and shows.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
By
TravellingMan
From East to West
answer 3
You can bring bottled water and soft drinks on board at no cost. Some ports do not allow you to check them, however (the ports' rules, not NCL's), so you might have to carry them on yourself. Show times are usually around 7:00 and 9:30. They'll be posted in the Freestyle Daily - the ship's newsletter - the previous evening.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
By
BStu19
Question

on the Norwegian Gem, where are the guests' laundry washing and drying machines & how does one pay for the use

asked 5 months, 4 weeks ago
By
Anonymous
Connecticut
on Norwegian Gem
3 answers
Answers
answer 1
NCL does not offer guest laundry machines on board. You can place laundry items in a bag to be picked up by your cabin steward and cleaned by the ship's laundry. There is a charge per piece, but on cruises of a week or longer they usually have a day somewhere around the middle of the voyage when you pay one price for everything you can fit into one of their bags. Gold Latitudes members receive a 25% discount on laundry services, while Platinum members get one free bag per cruise.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
By
TravellingMan
From East to West
answer 2
There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services.
However, I wouldn't use it for any delicate or expensive dresses.
Number One Contributor
Number One Contributor
answered 5 months, 3 weeks ago
By
Amit
Miami
answer 3
There are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
By
Bob806
Question

Is the water at the bathroom sinks the same quality as your tap drinking water (to make coffee in my room)?

asked 9 months ago
By
bonjour
on Norwegian Gem
3 answers
Answers
answer 1
Yes the water thats in the bathroom is safe.
Best Answer
answered 9 months ago
By
NCLSTAFF85
MIAMI
answer 2
The water onboard the ship is safe to drink. The ship has a water purification system that ensures that the water is safe to drink. The water is used in the restaurants, kitchen, bars and other places on the ship. You can safely use the tap water to make coffee.
Number One Contributor
Number One Contributor
answered 9 months ago
By
Amit
Miami
answer 3
Tap water is the same throughout the ship, including bathroom sinks which is filtered using reverse osmosis and safe to drink.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
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