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Most Recent Questions
Recent Question:
How much does it cost for the murder mystery lunch and what all does it include?
Recent Question:
Can we bring our own water and juice onboard?
Recent Question:
i want to know where my room is
Recent Question:
are there golf clubs availabe at the golf driving net?
Recent Question:
room10506 is fwd or aft/
Questions with Most Recent Answers
Question:
Can we bring our own water and juice onboard?
Question:
i want to know where my room is
Question:
are there golf clubs availabe at the golf driving net?
Question:
Are drinks packages available on Norwegian Gem
Question:
room10506 is fwd or aft/

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
531 Questions
 | 
854 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

Pick up after the cruise by private car?

What's the best way to handle this after disembarkation?
asked 8 months ago
by
22298
on Norwegian Gem
3 answers
Answers
answer 1
You can also call NCL and have NCL arrange the post-cruising travel arrangements.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
The way I have handled it in the past was by cell phone... Usually the driver will park off to the side somewhere and call you when he/she sees the ship is docked and passengers departing, when you are ready, having your bags and passing through customs, call your driver, explain where you are, and off you go.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
answer 3
Call up any of the limo companies before your cruise and arrange for a pick up on the date and time of your disembarkation.
Remember it can take anywhere from 30 min to 2 hours from the time they start disembarkment, pick your bags on port and clear customs & immigration.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
Question

how can I find my room on the gem? I want to see where the room is located.

asked 8 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
On NCL's website if you select the Gem from "Learn about our Cruises" menu. If you select the "Deck Plan" and locate your room on the deck.
It should also show you general pictures of the stateroom along with floor plans.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
Go to http://www2.ncl.com/freestyle-cruise/overview
click on ship find the the gems go under overview and click on deck plan then click select deck and you will find the location of your suite
Best Answer
Top 250 Contributor
Top 250 Contributor
answered 8 months ago
by
CANUKCRUISER
answer 3
Use the "Deck Plans" link above to find the location of your room on the Gem. The last 3 digits of your cabin number is the room number, the 1 or 2 digits preceding that is the deck number.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
Question

Are there waterslides on the Gem?

asked 8 months ago
by
sandy1960
on Norwegian Gem
3 answers
Answers
answer 1
Yes. The main pool (Tahitian Pool) on deck 12 has a spiral slide.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
yes, there is a water slide on the gem
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
by
kream36
answer 3
It's not very large or fast but there is 1 at the pool on deck 12.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
Question

leaving sept. 30 for eastern canada cruise for 10 nights which night is lobster night in the complimentary restaurants?

asked 8 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
The first night of the cruise has lobster in the main dining room. On other nights you may have some kind of lobster dishes like lobster and pasta, etc.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
usally the lobster dinner is served on the first night of your cruise
Top 100 Contributor
Top 100 Contributor
answered 8 months ago
by
ottawa
answer 3
Normally the first night, that is, the night you sail.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
rvsullivan
 - Texas
Question

what are the tipping guidelines

asked 8 months ago
by
chubs
on Norwegian Gem
3 answers
Answers
answer 1
Guests should not feel obliged to offer a gratuity for good service. However, all of our staff are encouraged to "go the extra mile," and so they are permitted to accept cash gratuities entirely at the discretion of our guests who wish to acknowledge particular staff members for exceptional or outstanding service. In other words, there is genuinely no need to tip but you should feel free to do so if you have a desire to acknowledge particular individuals.

Also, certain staff positions provide service on an individual basis to only some guests. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities. For example, for guests purchasing bar drinks the recommended gratuity is 15 percent. For guests purchasing spa treatments the recommended gratuity is 18 percent. Similarly, for guests using concierge and butler services, we recommend they consider offering a gratuity commensurate with services rendered.
Top 100 Contributor
Top 100 Contributor
answered 8 months ago
by
ottawa
answer 2
Refer to " What about Tipping?" & "What's the service charge?" in the "Money Matters" section of the FAQ's for info on how it works. Basically it's included in the purchase price of drinks and the daily service charge but you can always tip someone independently if you feel they provided exceptional service.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
answer 3
In general, you do not have to tip in the restaurants. Gratuities are added on to your bill at the end of the trip. $12 per passenger per day.
However, you can add additional tips for exceptional service. I like to give an additional tip to the bartenders and the waiters in specialty restaurants. It's also nice to tip the cabin steward at the end of the cruise.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
Question

What is on deck 4 besides rooms

asked 7 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
On DECK 4 YOU HAVE INSIDE ROOM,OCEANVIEW PORTHOLE VEIW ROOM AND THE MEDICAL CENTER ALSO ON DECK 4 THERE IS THE DOOR TO GET ON THE TENDERS TO GET TO SHORE , THIS MAKE IT VERY BUSY IN THE HALLWAY DURING EXCURSION DAYS
Best Answer
Top 250 Contributor
Top 250 Contributor
answered 7 months ago
by
CANUKCRUISER
answer 2
The only public areas on Deck 4 are the staterooms and the medical center. The other sections of the deck is for the staff and crew.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 3
Can't list all the specifics but deck 4 and below are crew quarters and work areas such as kitchens, food storage, cargo/luggage loading areas and such.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
Question

Are the ships very clean?

Recently I was told that sometimes cockroaches and rats can be a problem on cruises. Just to be specific the cruiise the person was referring to was not a Norweigen Cruise Line ship.
asked 7 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
The ships are VERY clean. As you walk about the ship you will run into someone cleaning something...
I recently took a behind the scenes tour where they took you too the food prep area and the garbage recycling area, and I was very impressed with the cleanliness there too.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
JohnM
 - NY
answer 2
Every NCL ship we've been on over the years have always been clean and we have never seen or heard of any infestation of rodents of any kind. Also they are big on hygiene to avoid illness (i.e., boarding entrances, restaurant entrance, etc. have hand sanitizers).
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 3
NCL as well as other cruise lines try to keep the highest cleanliness standards. Considering the fact that they have thousands of people onboard, any infection can rapidly spread from people to people. So cleanliness and hygiene is taken quite seriously. I'm sure every effort is done to make sure the ships are clean of any pests.
Having said that, the ships have thousands of pounds of fruits, vegetables and other items that are loaded before every cruise. It's quite possible for critters to board that way.
Personally I have never seen an issue onboard the ships.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
Question

Weather on sea days out of NYC

We are thinking about the Gem from NYC to the Carribean in Dec. What is the weather like on the two sea days leaving and returning to NYC? Is it too cold for the pool?
asked 7 months ago
by
DarrellM
on Norwegian Gem
3 answers
Answers
answer 1
Of course this is difficult to answer; but generally speaking once you are south of North Carolina is usually when it starts warming up, so I would say your first day out at sea, and your last day you probably won't be able to sue the pool.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
JohnM
 - NY
answer 2
We've done the Caribbean cruise in January the last couple of years and the first sea day is usually too cold for sitting by the pool and taking a dip in the pool. However, we have seen people using the hot tubs. The second day at sea warms up some but is still on the cool side for using the pool, at least for us anyway. Same for return but in reverse. Mostly it depends on your tolerance for the weather conditions (i.e., cold vs. hot). When navigating the Caribbean waters it's like summer time.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 3
The day you leave NY and the next day the weather will be cold especially outdoors. Remember that the ship travels at about 20 knots and you have to add the wind chill factor. On the 3rd day the weather should be better as you reach tropical climate.
Best Answer
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
Question

How many "carry on" bags can you bring...Case of water counts as one....

asked 7 months ago
by
skeets
on Norwegian Gem
3 answers
Answers
answer 1
It is recommened only one carry on per passenger; you can check your case of water in with your luggage, just place one of your luggage tags on the case itself, this will suffice.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
JohnM
 - NY
answer 2
How many suitcases can I bring?

Each person is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds. However, if passengers are traveling by air, they need to check with the airline for specific restrictions.
Top 100 Contributor
Top 100 Contributor
answered 7 months ago
by
ottawa
answer 3
Usually it's one carry-on per passenger but no one complains if you carry more. You really don't need to carry too many items in your carry on bags other than valuables, cameras, medicine etc. The bags you check in will be delivered to your stateroom about the time you sail off. So if you have a carry on, all you need to carry in it is things you will need between the time you board and the time you get your luggages in your stateroom.
You don't have to lug cases of water as a carry-on. You can stick your room tags on the water cases and they will deliver it to your stateroom along with your suitcases. You can carry one or two bottles of water (sealed) in your carry on. Cases of water won't count towards your luggage count.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
Question

Murder Mystery Dinner?

I seem to remember there was a Murder Mystery Dinner on The Gem on a sailing 2 years or so ago.
Any info on whether that is still offered - specifically on the 9 day Carribean Cruise leaving in March 2013?
Any information about it will be appreciated.
asked 6 months ago
by
CSSM
on Norwegian Gem
3 answers
Answers
answer 1
We were on the oct. 29 sailing when sandy hit and delayed it. They had the murder mystery dinner at le bistro at noon on the last sea day, me and my wife went, it was a great experience.
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 6 months ago
by
andrew245
answer 2
When I was on the Gem at the end of 2011, they had a murder mystery lunch.
Top 25 Contributor
Top 25 Contributor
answered 6 months ago
by
kream36
answer 3
Yes. The murder mystery is still performed by the Second City comedy group. You can find the information in the Entertainment section of "What's on Board?"
The luncheon does get booked full so make sure you make the reservations onboard the ship.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
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