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Most Recent Questions
Recent Question:
can friends not in Haven eat with us ?
Recent Question:
Can I board on a ship with a green card?
Recent Question:
when in 2015 is Gem going in drydock?
Recent Question:
Is there a space with A Cigar Bar on the Gem?
Recent Question:
Will parking at the Manahattan Cruise Terminal fill up or is there generally enough parking... What is a good time to arrive by?
Questions with Most Recent Answers
Question:
Can I board on a ship with a green card?
Question:
Is there a space with A Cigar Bar on the Gem?
Question:
Is there a dress up dinner
Question:
On the Oct 10th cruise which sides of the ship will be on the pier side. Port or starboard.
Question:
Will parking at the Manahattan Cruise Terminal fill up or is there generally enough parking... What is a good time to arrive by?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
236 Questions
 | 
488 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

Are there complimentary drink stations on board? What is available? Are cartons of milk available at buffets to take back and store in your fridge?

asked 8 months ago
by
Ashlee624
on Norwegian Gem
3 answers
Answers
answer 1
Yes. Coffee, tea, OJ, cranberry juice, different types of milk are all complimentary on the ship during breakfast hours. The milk is available in small tetra-packs and you can take them and put it in your fridge.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 2
The buffet has iced tea, lemonade, coffee and milk available. I believe that I did see cartons of milk on the buffet.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 3
The buffet has coffee/juice/iced tea/lemonade available. The buffet also has small cartons of both chocolate and white milk during breakfast hours. You could certainly grab a few and take them back to your room to place in your mini fridge.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
by
kream36
Question

Can I bring wine on board?

asked 7 months ago
by
Fishtail
on Norwegian Gem
3 answers
Answers
answer 1
Yes you can but you will have to pay a corkage fee per bottle. Refer to the following link for details and fees.

http://www.ncl.com/faq#alcohol-consumption

Or check out NCL's wine list (link below) and purchase by the glass or bottle on the ship at any of the bars.

http://www.ncl.com/freestyle-cruise/gifts-and-more#winelist
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 2
Yes, you may bring wine. You will be charged a corkage fee of $15 for a 750ml bottle or $30 for 1500ml. No boxed wines are allowed.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 3
Yes, subject to a corkage fee. See the details at the following link -

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
BStu19
Question

do I have to bring my perscription bottles or can I just bring my medication in a pill box?

asked 7 months ago
by
dave345
on Norwegian Gem
3 answers
Answers
answer 1
It's safer to bring the pill bottles in case there are any questions about what you are taking. My wife always brings her bottles and fills the pill box onboard.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 2
Pill box is fine. If you want you can carry one or two medicines in the prescription bottle.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 3
I have done both. I never had any problems with having them in a pill box. To be on the safe side, just incase something happens and they needed to know what medications you were on, I would bring bottles.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
Question

What is the address for the pier to board the Norwegian Gem Sept. 13?

asked 7 months ago
by
MaMere
on Norwegian Gem
3 answers
Answers
answer 1
Pier 88
711 12th Avenue
New York, NY

12th Avenue and 55th Street
Plenty of parking at the pier.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 2
711 12th Avenue, New York, NY

Refer to the following link for more info.

http://www.ncl.com/downloads/docs#directions
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 3
Its Pier 88 at the Manhattan cruise terminal. Its 711 12th ave. You enter the terminal at 55th and 12th ave.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
Question

Is the Wifi free or charged in the ship and what is the price if it is charged?

1. Is Wifi available in room?
2. Is it free or charged?
3. If it is not free, what is the price? per size or per day?
asked 7 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Please refer to the following link which will provide you with the answers to your questions
http://www.ncl.com/about/staying-connected-sea-internet-access
answered 7 months ago
by
NCLSTAFF28
 - Miami
answer 2
Wifi is available and is charged by the minutes. I believe the smallest package is around $25 (can't remember the number of minutes but it isn't many).
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 3
Wifi is not free, is a satellite connection which can be slow and reception in general is available in the staterooms on the ship but can vary depending on your location on the ship.

Refer to the following link for more info & rates.

http://www.ncl.com/about/staying-connected-sea-internet-access
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
Question

can I get distilled water for a Cpap on ship?

asked 7 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
The ship's water is made from sea water by evaporation or reverse osmosis and is purer than tap water. It is my understanding that it is fine for use in a CPAP machine.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 2
No, you will need to bring your own.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
answer 3
Distilled water is only available upon request prior to the cruise with at least two weeks notice. A request must be received by the Access Desk no later than 14 days prior to the sailing (in writing). The guest has to advise the exact amount needed for the duration of the cruise.

Refer to the following link for contact info.

http://www.ncl.com/about/accessible-cruising
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
Question

what side of the ship do you board from?

asked 7 months ago
by
Cobra0362
on Norwegian Gem
3 answers
Answers
answer 1
The side that is tied up to the pier (which can vary). When we boarded the ship was tied up with the starboard side facing the pier.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 2
starboard side of the ship on deck 7 is where you board the ship.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
answer 3
It varies cruise to cruise and at ports of call.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
Question

Single Supplement

Does the Gem have any staterooms for single people travelling alone without having to pay the single supplement
asked 7 months ago
by
Moybush
 - Montreal, Canada
on Norwegian Gem
3 answers
Answers
answer 1
Unfortunately not, at this time only on the Norwegian Getaway, Norwegian Breakaway, Norwegian Epic and Pride of America. The Norwegian Escape will also have studio cabins (entering service October 2015)
answered 7 months ago
by
NCLSTAFF28
 - Miami
answer 2
Studio staterooms for singles are only available on the Breakaway, Getaway, Epic & POA at this time.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 3
No, they do not have any single rooms. The newer ships, like the Breakaway and Getaway have single rooms.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
Question

What are all of the extras that come with a suite room?

I heard we would be invited to a captain's dinner etc. I am looking for extras not mentioned on the website list. Also, do we get to eat at Cagney's for lunch and is that off their dinner menu or are there different options?
asked 7 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Breakfast and lunch at Cagney's is delightful. If your suite is part of the Haven you can request either of these meals to be served to you by the pool. I think you can have these in your cabin as well. Not sure about the regular suites as far as having either of these meals delivered to your cabin. Diner has a cover charge, but we have enjoyed these meals as well.
answered 6 months ago
by
oldest
 - Northeast
answer 2
Yes you get to eat Breakfast and Lunch at Carney's. Lunch menu is a little different than Dinner. But you have to paid a small fee for Dinner. If your Suite is above a Mini Suite, your in luck. You will have a Butler, to tend to your needs, also some Suites have access to the lovely Haven, and more surprises ahead.
answered 7 months ago
by
jazzy392
 - Queens N.Y.
answer 3
NCL ships do not have a Captains dinner. Cagney's is open for lunch for guests staying in the Haven and the suites. You can have dinner at the restaurant but there is a cover charge for dinner.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
Question

Is anything special happening onboard for halloween?

should I plan a costume? will there be a party?
asked 7 months ago
by
EJKI
on Norwegian Gem
3 answers
Answers
answer 1
There are lots of Halloween themed events and parties. There will be candy stations around the ship. Costume contests, scavenger hunts and other events for kids and adults. You can always bring your costumes and wear it to the parties but don't expect a lot of people to wear costumes - most people forget to pack their costumes.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 2
I am sure that the CD will have events for the day and they will be outlined in the Freestyle Daily. Even if this weren't the case a costume would be appropriate if that's what you want to wear.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Sparks1093
 - Vermont
answer 3
Usually any reason to throw a party they will do it. I am sure there will be many folks wearing costumes for the day/evening. It is a fun time.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
 - NJ
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