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Most Recent Questions
Recent Question:
Do you allow inflatable toys in the pool?
Recent Question:
I would like information regarding gluten free options and choices aboard the Breakaway.. I have Celiac disease and must adhere to a gf diet.
Recent Question:
is there a cigar lounge on the Gem
Recent Question:
If you sign up the children for the camp how or will the camp instructors get a hold of the parents in case of emergency?
Recent Question:
Is there a Beach in Nassau Bahamas that is free to use without an excursion?
Questions with Most Recent Answers
Question:
What are the parking options and prices at nearby garages for the Gem in NYC?
Question:
Will we be able to use the haven sundeck, (we have a penthouse suite on 10th deck?)
Question:
Is there a charge for drinks when you have purchased the ultimate beverage package and are there any other service charges
Question:
I am staying in a family suite. What kind of coffee could I bring to use in the coffee maker.
Question:
Is there anyway to see a menu for the free sytle dinning. We will be sailing 2/17/17. what night is the lobster served.

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
191 Questions
 
295 Answers
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Ask & Answer for Norwegian Gem

Question

what is price range for bottles of wine to purchase on ship for consumpation on ship?

asked 9 months ago
By
gmap
on Norwegian Gem
2 answers
Answers
answer 1
The wine prices varies depending on the type of wine that you are looking for.
Below is the link to view the wine list.
https://www.ncl.com/onboard-gifts/wine
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 2
Refer to NCL's wine list via the following link.

https://www.ncl.com/onboard-gifts/wine
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
Question

Is there a movie theater onboard the Gem

If there is a movie theater how do I find out what is playing?
asked 7 months ago
By
Candodrew
California
on Norwegian Gem
2 answers
Answers
answer 1
The deck plans for the Gem do not show a movie theater, but the auditorium and lounges may be able to show movies. Check the daily activities schedule on board your cruise to see if movies are scheduled for any of these venues.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
TravellingMan
From East to West
answer 2
No dedicated movie theater and if/when they show movies it would likely be in the Stardust. Unfortunately what will be playing on any cruise is not published ahead of time.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
Question

Do the aft mini suites on the Gem have king beds? Specifically Cabin 11150?

asked 4 months, 2 weeks ago
By
JeanZ
on Norwegian Gem
2 answers
Answers
answer 1
No, mini-suites have queen beds only. King beds are only in the Haven suites.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 1 week ago
By
Bob806
answer 2
All Mini-suites have queen beds only.
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Top 10 Contributor
answered 4 months, 1 week ago
By
Bob806
Question

I see that several of the specialty restaurants are now a la carte. How does that work if we buy a meal plan?

Sailing April 21
asked 4 months, 1 week ago
By
Lsturgeon28
on Norwegian Gem
2 answers
Answers
answer 1
This question comes up frequently. NCL recently has been converting many of their specialty restaurants to ala carte service. It used to be that you could pay a fixed cover charge to dine in one of the specialty venues, and you were allowed to select just about anything from the menu at no extra cost. Now with ala carte pricing you pay for each item you select. With the dining plan, however, you may choose any item from the menu, except for one or two premium items in Cagney's or Ocean Blue which incur an extra charge. You even can select multiple appetizers, entrees or desserts at no extra cost. A few of the ala carte restaurants do add a cover charge to your meal. For a list of those which do, and for more info on ala carte dining, see this link:
https://www.ncl.com/specialty-dining-package/faq
Top 10 Contributor
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answered 4 months ago
By
TravellingMan
From East to West
answer 2
It's my understanding, based on our last cruise, that the dining package includes one appetizer, soup, salad and entree per person. There is an upcharge for dinner shows (i.e., Illusionarium), Ocean Blue, and a few others which are not applicable to the Gem. Refer to the following link for more details.

https://www.ncl.com/specialty-dining-package/faq
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answered 4 months, 1 week ago
By
Bob806
Question

how soon can we start making reservations for excusions and restuarants on the Gem

our cruise leaves 11/27/2016. Can we make reservations online? When will the list of excursions be provided (only 8 are showing right now)?
asked 4 months ago
By
Claus
on Norwegian Gem
2 answers
Answers
answer 1
You may begin making restaurant and entertainment reservations online 90 days before your ship's departure date, or 100 days if you are booked in a Suite or the Haven. Shore excursions sometimes are added as the cruise date approaches, as NCL has to confirm their arrangements with local tour providers, and it occasionally takes a while to work out all the details and get the listing online. If you do not see the excursions you want by about six months before your cruise, you may want to contact NCL for an update, or make your own arrangements directly with a local tour provider. It may cost less to go directly to the local source, but keep in mind that if an NCL tour is running late, they will hold the ship's departure for you. If you are on your own, well, you're on your own.
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answered 4 months ago
By
TravellingMan
From East to West
answer 2
Dining reservations can only be made within 90 days (100 days for suites) of departure. Shore excursions can be made as soon as they are available online but the full list is not posted until NCL has confirmed the arrangements. Usually the full list is available about 90 days prior to departure, but check occasionally as popular excursions book quickly.
Top 10 Contributor
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answered 4 months ago
By
Bob806
Question

Unlimited Beverage Package Question

Does the unlimited beverage package include shots?
asked 5 months ago
By
Anonymous
on Norwegian Gem
2 answers
Answers
answer 1
It is included but you can only buy one item per transaction. Here's the link to more details on the package.

http://www.ncl.com/terms/ultimate-beverage-package
Number One Contributor
Number One Contributor
answered 4 months ago
By
Amit
Miami
answer 2
In January I ordered JD on the rocks so it's reasonable to assume you can get a shot. Note however that you can only order 1 drink at a time so if you're thinking of a shot with a beer you can't order them at the same time. Refer to the following link for terms & conditions.

https://www.ncl.com/terms/ultimate-beverage-package
Top 10 Contributor
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answered 5 months ago
By
Bob806
Question

debarking off the ship in San Juan

we are on the Gem in October out of San Juan and I know the ships get back to port around 6am and customs must clear the ship, so once it is cleared and if we are using self assist to carry our own luggage off, what could be the earliest we can be off the ship for booking a flight?
asked 4 months ago
By
RyanP
on Norwegian Gem
2 answers
Answers
answer 1
thanks for the response, just was wondering as long as the ship is cleared within the time is booking a 12 noon domestic flight out of San Juan suitable or should we look for a little later flight? If I remember the airport is about 20 mins from the cruise port and a $25 cab ride?
answered 4 months ago
By
RyanP
answer 2
Based on arrival time of 8:00 AM back to port of origin suite guests followed by passengers walking off with their luggage are the first to disembark and remaining passengers disembark in 20-30 minute intervals, based on the time slot they chose a day or two before return, beginning about 30-45 minutes after return to port. Usually the ship is cleared of all passengers within 2-3 hours of return to port. For 6:00 AM I'm not sure if there is a delayed time to begin disembarkation.
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answered 4 months ago
By
Bob806
Question

We are staying in a Family Suite. Will we be able to have breakfast in Cagneys?

asked 3 months, 3 weeks ago
By
MaryannP
Pearl River NY
on Norwegian Gem
2 answers
Answers
answer 1
Breakfast in Cagney's is one of the perquisites of booking a Haven Suite. It is reserved exclusively for Haven guests, and would not be available to passengers traveling in other classes of staterooms such as a Family Suite.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 3 weeks ago
By
TravellingMan
From East to West
answer 2
Yes, guests staying in suites (categories SC, SE & SF) can have breakfast and lunch in Cagney's. Refer to the following link for suite amenities.

https://www.ncl.com/why-cruise-norwegian/cruise-accommodations/cruise-suites-and-penthouses
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answered 3 months, 3 weeks ago
By
Bob806
Question

Does a family balcony have a privacy screen between it an the next stateroom's balcony?

asked 5 months, 4 weeks ago
By
Taisa
on Norwegian Gem
2 answers
Answers
answer 1
All balconies have a balcony divider.
Number One Contributor
Number One Contributor
answered 3 months, 2 weeks ago
By
Amit
Miami
answer 2
There are dividers, or privacy screens, between all balconies.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
By
Bob806
Question

Excursions and restaurant reservations for November cruise

We have booked our cruise for November 26,2016. I was wondering when we should start thinking about booking restaurant reservations and excursions? I noticed that only excursions fir the first port of call are listed.
asked 4 months ago
By
Anonymous
on Norwegian Gem
2 answers
Answers
answer 1
Normally the shore excursions are available as soon as you make a deposit. Restaurant reservation can be made 90 days (100 days for guests in suites) before your sail date.
Not sure why excursions are available only for the first port of call. You can call NCL and check with them.
Number One Contributor
Number One Contributor
answered 3 months, 2 weeks ago
By
Amit
Miami
answer 2
Dining reservations can only be made within 90 days (100 days for suites) of departure. Shore excursions can be made as soon as they are available online but the full list is not posted until NCL has confirmed the arrangements. Usually the full list is available about 90 days prior to departure, but check occasionally as popular excursions book quickly.
Top 10 Contributor
Top 10 Contributor
answered 4 months ago
By
Bob806
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