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Most Recent Questions
Recent Question:
Can you stay onboard the ship on your last day if you have a late flight home.
Recent Question:
If you have a late flight on your last day are you allowed to stay on the ship until later in the day.
Recent Question:
Does Gem have a mini-golf course?
Recent Question:
What beers are on tap on board the Gem
Recent Question:
I have received a promo ultimate drinks package included in the cost of my cruise. Does this include the 18% service charge.
Questions with Most Recent Answers
Question:
What beers are on tap on board the Gem
Question:
Does Gem have a mini-golf course?
Question:
I have received a promo ultimate drinks package included in the cost of my cruise. Does this include the 18% service charge.
Question:
Should I bring beach towels?
Question:
Is beer complimentary at OSheehans for people who do not buy any beverage package?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
173 Questions
 
259 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

Was the bowling alley removed on the Gem?

asked 4 months ago
By
diamond75
on Norwegian Gem
2 answers
Answers
answer 1
yes it was
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 3 months, 1 week ago
By
lynnmac
Columbus Ohio
answer 2
Yes it was.
Top 1000 Contributor
Top 1000 Contributor
answered 3 months, 4 weeks ago
By
PMONewyork
Saugerties NY
Question

Is there an option to make a deposit and make payments?

asked 4 months, 1 week ago
By
Mezmery
on Norwegian Gem
2 answers
Answers
answer 1
You can make payments online by selecting your vacation package. You can also call NCL to make the payments.
Number One Contributor
Number One Contributor
answered 2 months, 2 weeks ago
By
Amit
Miami
answer 2
At the checkout you can pay in full, pay $250 and the rest later or choose your own deposit amount. If you want to make installments you can just make payments at any time from your account overview.
Top 1000 Contributor
Top 1000 Contributor
answered 4 months ago
By
Pippal
Maryland
Question

we are going on the Breakaway march 12. What night is the chocoholic night usually held on in the Grand pacific dining room

asked 2 months, 4 weeks ago
By
djp50
djp50
on Norwegian Gem
2 answers
Answers
answer 1
NCL has changed the format of Chocoholic Night. In place of this buffet, they feature a special all-chocolate menu in the main dining rooms and specialty restaurants.
Number One Contributor
Number One Contributor
answered 2 months, 2 weeks ago
By
Amit
Miami
answer 2
We just spent two weeks on the Breakaway, and I don't recall any venue called the grand pacific dining room. Also, this section of the user forum is for questions about the Gem. The schedule of the chocolate lovers' night varies by ship as well as by cruise. The best thing to do is to check the schedule in your Freestyle Daily newsletter once you are on board for the latest info and schedules of all events.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 2 weeks ago
By
TravellingMan
From East to West
Question

Is room service free in the Haven?

asked 4 months ago
By
clr118
Fall River,MA
on Norwegian Gem
2 answers
Answers
answer 1
Haven room service is complimentary.
Number One Contributor
Number One Contributor
answered 2 months, 2 weeks ago
By
Amit
Miami
answer 2
It appears so per the FAQ's, refer to the following link.

https://www.ncl.com/faq#norwegian-cruise-line-now-charging-room-service
Top 10 Contributor
Top 10 Contributor
answered 4 months ago
By
Bob806
Question

What non-alcoholic beverages are included with dinner in Magenta

What type of non-alcoholic beverages are included with complimentary dinners in main dining rooms? I figured that soda is not included, but is iced or hot tea? coffee?
asked 9 months ago
By
Anonymous
on Norwegian Gem
2 answers
Answers
answer 1
Complimentary beverages that we have onboard are coffee/tea (this does not include specilaty coffee) Ice tea, Milk which includes regular, skim and 2 %, Chocolate Milk and juice is available complimentary during breakfast hours.
Best Answer
answered 9 months ago
By
NCLSTAFF85
MIAMI
answer 2
Coffee (except specialty coffees like lattes), tea, iced tea, tap water, juices (except fresh squeezed), milk are included but some (i.e., juice) not always available all times of the day or all venues.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
Question

How do we purchase wine on the "Viva Vino Wine Program"? What is the cost? Sailing on the Gem.

What is the cost of the Viva Vino Wine Program? Sailing on the Gem.
asked 8 months ago
By
LeLee
on Norwegian Gem
2 answers
Answers
answer 1
The Viva Vino Wine Package is only available to purchase once onboard the ship.
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 2
The Viva Vino package is only available for purchase onboard the ship. The package requires you to buy 6-8 bottles and you get a 20% reduction in the cost of the wine bottles you purchase.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
By
Amit
Miami
Question

what is price range for bottles of wine to purchase on ship for consumpation on ship?

asked 7 months ago
By
gmap
on Norwegian Gem
2 answers
Answers
answer 1
The wine prices varies depending on the type of wine that you are looking for.
Below is the link to view the wine list.
https://www.ncl.com/onboard-gifts/wine
answered 6 months ago
By
NCLSTAFF85
MIAMI
answer 2
Refer to NCL's wine list via the following link.

https://www.ncl.com/onboard-gifts/wine
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
Question

We are on the 11/23 trip, will the pool be heated?

asked 6 months ago
By
mitini
on Norwegian Gem
2 answers
Answers
answer 1
The pool is not heated. The hot tubs are obviously heated, but the pool is not.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
Bob806
answer 2
Yes, the pools have temperature controls..
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
Bob806
Question

Is there a movie theater onboard the Gem

If there is a movie theater how do I find out what is playing?
asked 5 months, 2 weeks ago
By
Candodrew
California
on Norwegian Gem
2 answers
Answers
answer 1
The deck plans for the Gem do not show a movie theater, but the auditorium and lounges may be able to show movies. Check the daily activities schedule on board your cruise to see if movies are scheduled for any of these venues.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
By
TravellingMan
From East to West
answer 2
No dedicated movie theater and if/when they show movies it would likely be in the Stardust. Unfortunately what will be playing on any cruise is not published ahead of time.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
By
Bob806
Question

Do the aft mini suites on the Gem have king beds? Specifically Cabin 11150?

asked 2 months, 2 weeks ago
By
JeanZ
on Norwegian Gem
2 answers
Answers
answer 1
No, mini-suites have queen beds only. King beds are only in the Haven suites.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
answer 2
All Mini-suites have queen beds only.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
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