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Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
367 Questions
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731 Answers
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Ask & Answer for Norwegian Gem

Question

Can you eat at Cagneys for lunch if you are in a mini-suite?

I know you can if you are in a suite, but what about a mini-suite?
asked 7 months ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
No. Suite perks like Cagney's lunch come with full suites only.
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 7 months ago
by
randybamf
answer 2
No. Only full suites - categories that start with the letter S.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
KateD
answer 3
This is a perk for full suites only.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 4
No, you cannot. Mini-suites do not have any of the privileges/amenities as suites.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
Question

Ultimate Beverage Package

Does the UBP cover all bars and the casino?
asked 3 months ago
by
SingleCruiser122
on Norwegian Gem
4 answers
Answers
answer 1
Yes, all bars including the casino bar and dining rooms.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
by
Bob806
answer 2
Yes it does (and it even works on Great Stirrup Cay).
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
by
Sparks1093
 - Vermont
answer 3
It covers all bars/lounges and the casino as well as on the private island in the Bahamas.
Top 25 Contributor
Top 25 Contributor
answered 2 months, 4 weeks ago
by
kream36
answer 4
Yes.
Top 25 Contributor
Top 25 Contributor
answered 2 months, 4 weeks ago
by
KateD
Question

Are there irons in the room?

asked 4 months, 3 weeks ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Best Answer
Number One Contributor
Number One Contributor
answered 4 months, 2 weeks ago
by
Amit
 - Miami
answer 2
IN YOUR STATEROOM

All staterooms feature a TV, safe, hair dryer and bath products as well as a mini-bar, which are pay upon consumption. Complimentary room service is available from 5 am to midnight, and all stateroom-to-stateroom calls are free.

Guests in The Haven Suites can enjoy exclusive access to The Haven Courtyard, Restaurant & Lounge, 24-hour butler service, priority restaurant reservations, Bliss Collection bedding and much more. Guests staying in Studios have access to the Studio Lounge.

or check out this link

http://www.ncl.com/freestyle-cruise/prepare-for-your-cruise/what-to-pack

hope I helps :) I had a great time in the Gem.
Top 250 Contributor
Top 250 Contributor
answered 4 months, 3 weeks ago
by
OAES
answer 3
ask stateroom attendant
answered 4 months, 3 weeks ago
by
maddmaxx55
 - montreal
answer 4
Irons are not in the rooms, and are not permitted to be brought on board. Ask your room steward if you may borrow one for a short time.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
BanC
 - Arizona
Question

How and when can we book beverage packages online?

asked 8 months ago
by
Griff
on Norwegian Gem
4 answers
Answers
answer 1
they have the ultimate beverage package, soda package and the beer and wine package under gifts and more in the explore and plan section. they can be purchased online
answered 1 week, 6 days ago
by
cruisingfun
answer 2
Can't!! You either have to call them and order it or you can wait till you board!
answered 7 months ago
by
JiimmyC
 - Ny
answer 3
These can only be booked when you board the ship. You cannot book these prior to sailing.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
answer 4
Not sure if it can be ordered online via "My NCL", but if possible it would definitely be available within 45 days of your embarkation date. You can also check ordering options, which includes terms & conditions, via the following link.

http://www.ncl.com/freestyle-cruise/gifts-and-more
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
Question

Is wifi available throughout ship?

asked 3 months, 2 weeks ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
There is wifi available on the Norwegian Gem. There is a $3.95 set up fee per user account. plan options:
250 minutes for $100 ($0.40 per minute)
100 minutes for $55 ($0.55 per minute)
Pay as you go $0.75 per minute
answered 3 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
All NCL ships have Wi-Fi. However since the ship is mostly metal, the Wi-Fi signal may not be the best at all places.
You can purchase minutes in blocks of 30/60/100/250 or pay as you use.
Remember that the ship uses satellite communication for internet connection and it's quite slow.
For more information, check out this link
http://www2.ncl.com/about/staying-connected-sea-internet-access
Number One Contributor
Number One Contributor
answered 3 months, 1 week ago
by
Amit
 - Miami
answer 3
Just wait until you get in to port, find a restaurant with free wifi,
Top 1000 Contributor
Top 1000 Contributor
answered 3 months, 1 week ago
by
SingleCruiser122
answer 4
Wifi is not free, is a satellite connection which can be slow and reception on the ship varies depending on your location on the ship.

Refer to the following link for more info.

http://www.ncl.com/about/staying-connected-sea-internet-access
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
Bob806
Question

How old is the gem?

asked 3 months, 1 week ago
by
bonnie77777
on Norwegian Gem
4 answers
Answers
answer 1
The Gem was launched in 2007 and my understanding it will be dry-docked for refurbishment in Nov-2014.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
Bob806
answer 2
She began service in 2007.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
BStu19
answer 3
I believe that she launched in 2007.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
Sparks1093
 - Vermont
answer 4
The Gem was built in 2007 and refurbished in 2010
Number One Contributor
Number One Contributor
answered 3 months, 1 week ago
by
Amit
 - Miami
Question

is there bingo on board

asked 2 months ago
by
sailerforever
on Norwegian Gem
4 answers
Answers
answer 1
Yes
Top 25 Contributor
Top 25 Contributor
answered 1 month, 4 weeks ago
by
KateD
 - Brooklyn, NY, USA
answer 2
Bingo is on the ship most days of the cruise. Locations and times will be listed in the daily activity sheet.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
Bob806
answer 3
yes, they will play bingo a couple different times, during sea days.
Top 25 Contributor
Top 25 Contributor
answered 1 month, 4 weeks ago
by
kream36
answer 4
Absolutely. Every day. Sometimes more than once a day.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
BStu19
Question

Night shows

On Norvegian Gem, is there a free show every night and do we have to reserve in advance?
asked 3 months, 1 week ago
by
Anonymous
 - Montreal
on Norwegian Gem
4 answers
Answers
answer 1
Thanks to all of you for the answers.
I had that question because I was on the Norvegian Epic and we had to reserve for the 3 différents shows They had so no shows every night.
I suppose that the 7 o'clock show and the 9;30 one are the same on a night.
answered 3 months ago
by
Famille1972
 - Montreal
answer 2
The Gem usually has two free shows every night - one around 7:00, the other around 9:30. Details will be listed in the Freestyle Daily every night for the next day's shows. Reservations are not taken. The shows are first come, first seated.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 1 week ago
by
BStu19
answer 3
Yes. The main theater has a show every night of the cruise. The first show is at 7 PM with an encore presentation at 9:30 PM.
You cannot make reservations for the show. Seating is on a first come first serve basis. The doors open 30 minutes prior to the show.
Number One Contributor
Number One Contributor
answered 3 months, 1 week ago
by
Amit
 - Miami
answer 4
Shows every night and no reservations required.
Top 25 Contributor
Top 25 Contributor
answered 3 months, 1 week ago
by
KateD
Question

Do the cabins have blow dryers?

asked 6 days ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
There is a Blow dryer in each cabin.
answered 1 day ago
by
NCLSTAFF28
 - Miami
answer 2
Yes, if you don't see one in the bathroom check the vanity drawers. If for some reason there isn't one you need only ask your steward for one to have it provided.
Top 10 Contributor
Top 10 Contributor
answered 3 days ago
by
Sparks1093
 - Vermont
answer 3
yes, there are blow dryers.
Top 25 Contributor
Top 25 Contributor
answered 4 days ago
by
kream36
answer 4
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 4 days ago
by
Bob806
 - NJ
Question

We are a group of 12 and want to dine together each night in the main dining room. Can we make reservation for same time & table nightly?

We are okay with an early seating. Can we book this in advance of boarding or first day?
asked 10 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
You are cruising Freestyle. There are no assigned times or seats for dinner. Just as in a regular restaurant, you can go anytime the restaurant is open and the seating is on a first come first serve basis. The restaurants are usually open for dinner from around 5:30 PM to about 10 PM.
You cannot make reservations for the main dining rooms. The specialty restaurants do accept reservation.
Best Answer
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 2
I think you can make those reservations with the Restaurant Manager or Maitre'd once on board. You could try calling NCL Reservations to see if it can be pre-arranged.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 3
There are no seating times with Freestyle Dining, you show up when you are hungry. You may talk to the maitre'd when you first board and something may be set up because they do sometimes allow large groups to make reservations.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Sparks1093
 - Vermont
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