Search NCL

Looking for Answers about Norwegian Gem?

DESTINATIONS(Q:342 A:446)
SHIPS(Q:2572 A:4153)
SHIPS General A&A(Q:2572 A:4153)
Norwegian Breakaway(Q:388 A:703)
Norwegian Dawn(Q:248 A:504)
Norwegian Epic(Q:266 A:418)
Norwegian Escape(Q:27 A:25)
Norwegian Gem(Q:182 A:383)
Norwegian Getaway(Q:326 A:477)
Norwegian Jade(Q:110 A:155)
Norwegian Jewel(Q:213 A:329)
Norwegian Pearl(Q:173 A:224)
Norwegian Sky(Q:108 A:181)
Norwegian Spirit(Q:64 A:106)
Norwegian Star(Q:136 A:210)
Norwegian Sun(Q:183 A:247)
Pride of America(Q:148 A:191)
Browse destinations at NCL
or
Choose a destination
Most Recent Questions
Recent Question:
Questions about travelling with infants
Recent Question:
What is the exact depth of all the pools on Norwegian Gem?
Recent Question:
What kind of hot tea is available? Are there any specialty teas available at the coffee bars?
Recent Question:
we are scheduled for 11/23/15, it looks like this is the first trip after it has been drydocked? is this the "big" upgrade?
Recent Question:
Is there a "thanksgiving dinner" served on nov 26?
Questions with Most Recent Answers
Question:
What kind of hot tea is available? Are there any specialty teas available at the coffee bars?
Question:
What is the exact depth of all the pools on Norwegian Gem?
Question:
Is there a "thanksgiving dinner" served on nov 26?
Question:
we are scheduled for 11/23/15, it looks like this is the first trip after it has been drydocked? is this the "big" upgrade?
Question:
Better deal..on board credit or beverage package?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
182 Questions
 | 
383 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

Charge for Childern Specility Dining

Hi taking our Grandson (he is now 5) on the Gem next month. Would like to go to Le Bistro & LaCucina with him. We did Cagney's last year but can't remember. Is there a charge for him (half or all) or can he order from the kids menu like in MDR?
Thanks
asked 8 months ago
by
Anonymous
 - Northeast
on Norwegian Gem
3 answers
Answers
answer 1
I believe the charge for any of the special dining options is per guest, regardless of age.
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
by
kream36
answer 2
If kids order from the kids menu then there is no cover charge at any of the specialty restaurants. They also have a special kids menu and if they order from that menu then there is a 50% cover charge.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 3
In the specialty restaurants children 3 years old and younger eat for free, children 4 to 12 years old can choose from a complimentary Kids’ Menu or from the restaurant’s Specialty Kids’ Menu for half price. Excludes dinner and a show dining events.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
Question

can we bring water aboard?

asked 7 months ago
by
prettypatty
on Norwegian Gem
3 answers
Answers
answer 1
You are allowed to bring your own sodas, juices and water. You can check them or carry them on board. The products must be sealed or risk confiscation by the security. Make sure you tag them with your room tags so that they are delivered to your stateroom along with your luggage.
In some ports, they will not check in your soda/water cases with your bags but you can still carry them onboard with you.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 2
All the times we've sailed we were told we could purchase water... and we did. We had a 24 bottle case delivered to our stateroom. It's not free.
answered 7 months ago
by
Barbosa
answer 3
Yes, you are allowed to bring water but since the ship makes its water from the sea it is considered to be as good as if not better than bottled water.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
Question

Can Norwegian hold my luggage upon return to NYC while I see the city for a few hours?

asked 6 months ago
by
KirkS
on Norwegian Gem
3 answers
Answers
answer 1
No. The Manhattan cruise terminal has no luggage storage area.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 4 weeks ago
by
BStu19
answer 2
There is no storage/holding of luggage at the NYC terminal.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
 - NJ
answer 3
They might do this if you arrange for a post-cruise excursion but ordinarily this isn't done since they need the space for oncoming passengers.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Sparks1093
 - Vermont
Question

Do you supply hair dryers

asked 5 months, 4 weeks ago
by
Wadi
on Norwegian Gem
3 answers
Answers
answer 1
Yes, hair dryers are in the cabin (either in the bathroom or in the vanity area).
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
by
Sparks1093
 - Vermont
answer 2
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 5 months, 3 weeks ago
by
Bob806
 - NJ
answer 3
Yes. All staterooms have hair dryers.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Number One Contributor
Number One Contributor
answered 5 months, 3 weeks ago
by
Amit
 - Miami
Question

What are the prices for different massages offered in the spa?

asked 5 months, 3 weeks ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Spa prices would only be available once onboard.
Best Answer
answered 5 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 2
The ship will offer different kinds of packages for the spa. The packages vary ship to ship and by the ship's itinerary. Since the package details are not advertised on the website, the only way you can find out about the packages and cost is onboard the ship.
Number One Contributor
Number One Contributor
answered 5 months, 2 weeks ago
by
Amit
 - Miami
answer 3
The prices are comparable to high end land spas. The prices are discounted when the ship is in port. They do off a wide variety of massages: hot stone, exfoliate, etc.
Top 25 Contributor
Top 25 Contributor
answered 5 months, 2 weeks ago
by
Bossnesb
 - Dutchess Cty, NY
Question

Are there shops on board to get souvenirs etc. ?

asked 5 months, 2 weeks ago
by
calin
 - New York
on Norwegian Gem
3 answers
Answers
answer 1
We do have gift shops onboard.
answered 5 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes, there are shops on board for souvenirs (mostly NCL related), basic (limited) items you might need (sun tan products, aspirin, snacks, etc.), jewelry, alcohol, etc. Most on the shops are on deck 7 forward.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 2 weeks ago
by
Bob806
 - NJ
answer 3
Yes. There are all kinds of NCL souvenirs in the Tradewinds.
Top 25 Contributor
Top 25 Contributor
answered 5 months, 2 weeks ago
by
Bossnesb
 - Dutchess Cty, NY
Question

can friends not in Haven eat with us ?

On Gem and some of family have balcony room and we have a haven room. Can they join us for breakfast and lunch at Cagney's?
asked 2 months, 2 weeks ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Guests who are not in the haven would not be able to have breakfast and lunch in the private rersturant. That amenity is only for those guests who are staying a suite.
answered 1 month, 3 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
I believe that non-Haven guests can join but there is a charge for it.
Number One Contributor
Number One Contributor
answered 2 months, 1 week ago
by
Amit
 - Miami
answer 3
I don't believe that they can. If they can there's likely a fee associated with it.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
Bob806
 - NJ
Question

Should suitcases be locked or unlocked?

when boarding should suitcases be locked or unlocked?
asked 7 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Suitcase should be unlocked or with a TSA lock. Ours are always unlocked and we have never had an issue. If during scanning a suspected item looks like alchol, the bag will be detained and you will need to open it in front of security personnel. We once had an iced tea bottle flagged.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
Bossnesb
 - Dutchess Cty, NY
answer 2
I've never heard of any incidents with unlocked luggage but to be safe lock them. There's no reason for them to be unlocked and if scanners detect anything (i.e., alcohol) the luggage is set aside and your are contacted.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
 - NJ
answer 3
It doesn't matter, if they see something that looks like contraband they will send your luggage to a special room where you will be directed to go to retrieve it, and where you will open your luggage to be searched.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
Question

is there a business center where I can check email without having my own laptop? What is the charge.

asked 5 months, 2 weeks ago
by
calin
 - New York
on Norwegian Gem
3 answers
Answers
answer 1
We do have the Internet cafe where you would be able to get onto the computer.
Here is a link that would provide you with the pricing for internet service onboard.
http://www.ncl.com/about/staying-connected-sea-internet-access
answered 5 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 2
There is an Internet Cafe mid-ship on deck 7. Refer to the following link for more info and cost.

http://www.ncl.com/about/staying-connected-sea-internet-access
Top 10 Contributor
Top 10 Contributor
answered 5 months, 2 weeks ago
by
Bob806
 - NJ
answer 3
There is an internet area with computers. You will need to purchase a minutes plan. There are plans for per minute, 100 minutes & 250 minutes.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 5 months, 2 weeks ago
by
Bossnesb
 - Dutchess Cty, NY
Question

What restaurants are included in the Ultimate Di;nine Package?

asked 1 month, 1 week ago
by
Marilyn28
on Norwegian Gem
3 answers
Answers
answer 1
All of the resturants would be included in the Ultimate Dinning Package except for the Sushi bar which is A La Carte. For the A La Carte a 25 % discount will apply.
answered 1 month ago
by
NCLSTAFF85
 - MIAMI
answer 2
On the Gem, all of them.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
by
BStu19
answer 3
Here is the link to all the specialty restaurants on the ship that are included in the UDP.
http://www.ncl.com/cruise-ship/gem/whats-on-board/specialty-dining
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
by
Amit
 - Miami
<<prev 1 2 3 4 5 6 ... 19 next>>