Search NCL

Looking for Answers about Norwegian Gem?

DESTINATIONS(Q:274 A:358)
SHIPS(Q:2074 A:3345)
SHIPS General A&A(Q:2074 A:3345)
Norwegian Breakaway(Q:311 A:540)
Norwegian Dawn(Q:174 A:355)
Norwegian Epic(Q:228 A:360)
Norwegian Escape(Q:31 A:40)
Norwegian Gem(Q:160 A:296)
Norwegian Getaway(Q:259 A:404)
Norwegian Jade(Q:94 A:130)
Norwegian Jewel(Q:151 A:233)
Norwegian Pearl(Q:133 A:184)
Norwegian Sky(Q:96 A:158)
Norwegian Spirit(Q:57 A:100)
Norwegian Star(Q:118 A:199)
Norwegian Sun(Q:132 A:179)
Pride of America(Q:130 A:167)
What are you looking for?
or
Choose a destination
Most Recent Questions
Recent Question:
I have read that most ships have metal doors to the staterooms and their bathrooms. Is this true about the Gem? I'd like to use magnetic hooks.
Recent Question:
For those who wish to stay on the ship while it's docked at a port, are there any scheduled activities on-board?
Recent Question:
Are there any music channels on the TV? What types of programs are available on your TV's?
Recent Question:
May I bring pre-packaged snacks such as nuts, chips, crackers?
Recent Question:
My mini-suite has a coffee maker. May I bring a mini one cup Keurig to use instead? It auto turns off after each brew, so there's no fire hazard.
Questions with Most Recent Answers
Question:
What time are the Bill W meetings on the GEM
Question:
is room service still complimentary?
Question:
is there a cigar bar on the gem?
Question:
we are scheduled for 11/23/15, it looks like this is the first trip after it has been drydocked? is this the "big" upgrade?
Question:
I need the wine list for Cabernet in the Ocean Pacific Dining Room

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
160 Questions
 
296 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

is there a business center where I can check email without having my own laptop? What is the charge.

asked 7 months ago
By
calin
New York
on Norwegian Gem
3 answers
Answers
answer 1
We do have the Internet cafe where you would be able to get onto the computer.
Here is a link that would provide you with the pricing for internet service onboard.
http://www.ncl.com/about/staying-connected-sea-internet-access
answered 7 months ago
By
NCLSTAFF85
MIAMI
answer 2
There is an Internet Cafe mid-ship on deck 7. Refer to the following link for more info and cost.

http://www.ncl.com/about/staying-connected-sea-internet-access
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
NJ
answer 3
There is an internet area with computers. You will need to purchase a minutes plan. There are plans for per minute, 100 minutes & 250 minutes.
Best Answer
Top 100 Contributor
Top 100 Contributor
answered 7 months ago
By
Bossnesb
Dutchess Cty, NY
Question

How long is jogging track?

How many trips around the boat will it take to jog a mile on the track?
asked 2 weeks, 4 days ago
By
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Norwegian. Gem Jogging Track- One lap is 332 yards - 5 laps to do a mile
answered 1 week, 3 days ago
By
NCLSTAFF85
MIAMI
answer 2
I don't remember the exact measurement but I believe it is something between 2-3 laps make up a mile.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 3 days ago
By
Bob806
answer 3
The jogging track is located on the aft half of the ship on deck 13. As I recall it's about 3 laps around that equals a mile. Look for a placard on the bulk head along the track that will provide the exact equivalent.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 3 days ago
By
Bob806
Question

can i bring wine on board

asked 11 months ago
By
bogus
on Norwegian Gem
3 answers
Answers
answer 1
Yes, The bottle will be stickered and given back to you to carry onboard, the fee will be charged to your onboard account.

These will be subject to the following:
$15.00 USD 750 ml bottle
$20.00 USD 1,000 ml bottle
$30.00 USD 1,500 ml magnum
These fees are per bottle.
There is no limit on the amount of bottles you can bring
prices are subjected to change.
answered 11 months ago
By
NCLSTAFF28
Miami
answer 2
What NCL does not tell you is if you do bring wine onboard in your luggage instead of them just charging the $15 corkage fee they will not delivery your luggage to your room. Instead they will keep you waiting for hours and then deliver a threatening note to your room summoning you to the 6th deck where you need to wait in line and then be interrogated by security about what you have in your luggage. Even after I told them that I had one bottle of wine they still searched through the entire contents of my wife's bag as if we were criminals. The security people did not bother to apologize for the delays and intrusion. They lost me as a latitude member by doing this. So I would not rec. that you pack wine. If this is not posted I will make sure it appears on tripadvsor facebook and other social media.
Best Answer
answered 11 months ago
By
Tikijoe
New York
answer 3
Guests are allowed to bring wine or champagne onboard. (no limit)
These will be subject to the following:
$15.00 USD 750 ml bottle
$20.00 USD 1,000 ml bottle
$30.00 USD 1,500 ml magnum
These fees are per bottle.
answered 11 months ago
By
NCLSTAFF28
Miami
Question

Are there gluten free dining options available?

asked 11 months ago
By
Ashtyn
New York
on Norwegian Gem
3 answers
Answers
answer 1
I just came back from a cruise and do have a gluten allergy. I did let NCL know in advance. The first time I went to one of the dining rooms I let the hostess know of the allergy. She sent a waiter named Jeff to me. He indicated that he would be my waiter for the duration of the cruise. He would check with the chef to see if an item on the menu could be made gluten free. If not he would recommend items. The ship did bring on gluten free bread as a substitute for the rolls etc. It was soft and really tasty. Although I did not eat any, supposedly the staff can make gluten free pizza as well. Jeff did a superb job of making sure I had delicious and safe food.
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 11 months ago
By
entjlp
answer 2
NCL offers the following meal options at the time of reservation - Salt Free Diet, Sugar Free Diet, Low Cholesterol Meals, Vegetarian Meals, Kosher Meals. You can always call NCL and add them to your reservation.
If you have any other special dietary requirements contact NCL about a month in advance and inform them about the dietary requirements. Follow up with NCL a week before the cruise as a reminder. Once on board, contact the restaurant manager to ensure that they are aware of it.
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
answer 3
I believe there are a few, but I would contact NCL directly and speak with them and as long as you call more than 30 days in advance, they can work with you on the menu items.
Top 50 Contributor
Top 50 Contributor
answered 11 months ago
By
JohnM
NY
Question

Is the Wifi free or charged in the ship and what is the price if it is charged?

1. Is Wifi available in room?
2. Is it free or charged?
3. If it is not free, what is the price? per size or per day?
asked 11 months ago
By
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Please refer to the following link which will provide you with the answers to your questions
http://www.ncl.com/about/staying-connected-sea-internet-access
answered 11 months ago
By
NCLSTAFF28
Miami
answer 2
Wifi is available and is charged by the minutes. I believe the smallest package is around $25 (can't remember the number of minutes but it isn't many).
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Sparks1093
Vermont
answer 3
Wifi is not free, is a satellite connection which can be slow and reception in general is available in the staterooms on the ship but can vary depending on your location on the ship.

Refer to the following link for more info & rates.

http://www.ncl.com/about/staying-connected-sea-internet-access
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
By
Bob806
NJ
Question

entertainment on the gem

it seems that theres nothing about what kind of entertainment at the stardust theater on the gem going out oct 27,just wondering if its usually the same as the ship that comes back in?
asked 10 months ago
By
heresjohnny
on Norwegian Gem
3 answers
Answers
answer 1
Yes, the shows are fairly consistent. They pay a lot of money for licensing and production fees so they don't change the main shows all that often.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Sparks1093
Vermont
answer 2
Refer to the following link for general info on entertainment. Shows usually run the same for many consecutive cruises depending on many things such as performer contracts, vacations, relevancy, age of show, etc.

http://www.ncl.com/cruise-ship/gem/onboard/entertainment#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
NJ
answer 3
Contracts and schedules can change at a moments notice, so this information is rarely broadcast prior to sailing; you may find someone who recently sailed on the Gem who could offer the entertainment choices for them, but it may be different for your sailing.
Either way, there are many entertainment choices available to you that you should find something you enjoy.
Top 50 Contributor
Top 50 Contributor
answered 10 months ago
By
JohnM
NY
Question

Restaurants

What Restaurants will be open for lunch upon Boarding Sat.?
asked 10 months ago
By
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
When you board, the buffet and the blue lagoon will be open to get something to eat. The rest of the food options do not open until after the ship departs.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 10 months ago
By
kream36
answer 2
The garden cafe will be open for lunch on the day you board the ship. One of the two main dining rooms will also serve lunch.
Number One Contributor
Number One Contributor
answered 10 months ago
By
Amit
Miami
answer 3
The Garden Cafe (buffet) and one of the main dining rooms (Grand Pacific or Magenta) will be open for lunch the day of embarkation.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
NJ
Question

Are there shops on board to get souvenirs etc. ?

asked 7 months ago
By
calin
New York
on Norwegian Gem
3 answers
Answers
answer 1
We do have gift shops onboard.
answered 7 months ago
By
NCLSTAFF85
MIAMI
answer 2
Yes, there are shops on board for souvenirs (mostly NCL related), basic (limited) items you might need (sun tan products, aspirin, snacks, etc.), jewelry, alcohol, etc. Most on the shops are on deck 7 forward.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
NJ
answer 3
Yes. There are all kinds of NCL souvenirs in the Tradewinds.
Top 100 Contributor
Top 100 Contributor
answered 7 months ago
By
Bossnesb
Dutchess Cty, NY
Question

What are all of the extras that come with a suite room?

I heard we would be invited to a captain's dinner etc. I am looking for extras not mentioned on the website list. Also, do we get to eat at Cagney's for lunch and is that off their dinner menu or are there different options?
asked 11 months ago
By
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
Breakfast and lunch at Cagney's is delightful. If your suite is part of the Haven you can request either of these meals to be served to you by the pool. I think you can have these in your cabin as well. Not sure about the regular suites as far as having either of these meals delivered to your cabin. Diner has a cover charge, but we have enjoyed these meals as well.
Best Answer
answered 10 months ago
By
oldest
Northeast
answer 2
Yes you get to eat Breakfast and Lunch at Carney's. Lunch menu is a little different than Dinner. But you have to paid a small fee for Dinner. If your Suite is above a Mini Suite, your in luck. You will have a Butler, to tend to your needs, also some Suites have access to the lovely Haven, and more surprises ahead.
Top 1000 Contributor
Top 1000 Contributor
answered 11 months ago
By
jazzy392
Queens N.Y.
answer 3
NCL ships do not have a Captains dinner. Cagney's is open for lunch for guests staying in the Haven and the suites. You can have dinner at the restaurant but there is a cover charge for dinner.
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
Question

What time are the Bill W meetings on the GEM

I am going on a cruise with my family in May 2016 and one of the members will be going to the "Meeting with Bill W". I wanted to know because that will determine our dinner time reservations. Thank you.
asked 1 week, 6 days ago
By
MaryannP
Pearl River NY
on Norwegian Gem
3 answers
Answers
answer 1
Times of the meeting could very by ship and itinerary. Once onboard you will receive a Freestyle Daily which would include everything that will be going on the ship with times and locations.
answered 3 days ago
By
NCLSTAFF85
MIAMI
answer 2
The meetings are usually held around 5 PM. The exact location and time of the meeting will be published in the daily onboard newsletter.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 5 days ago
By
Bob806
answer 3
A couple of daily activity sheets I have from our last cruise in March listed the Friends of Bill W meetings at 5:00 PM. I don't know how long they run nor do i know if it's always the same time on all cruises.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 week, 5 days ago
By
Bob806
<<prev 1 2 3 4 5 6 ... 16 next>>