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Most Recent Questions
Recent Question:
How do I get upgraded to a balcony cabin
Recent Question:
Is there yoga on board
Recent Question:
I only have a larger suitcase, not 2 smaller ones. What if my one luggage exceeds 50lbs?
Recent Question:
Is there a movie theater on ship, on the pool deck (outside theater), or are the movies on the tv in the rooms?
Recent Question:
Can i bring a case of bottles of water ?
Questions with Most Recent Answers
Question:
Is there yoga on board
Question:
How do I get upgraded to a balcony cabin
Question:
Stay/Park in NYC?
Question:
Is there a movie theater on ship, on the pool deck (outside theater), or are the movies on the tv in the rooms?
Question:
I only have a larger suitcase, not 2 smaller ones. What if my one luggage exceeds 50lbs?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
372 Questions
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712 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

how many ships are in great stirrup cay at one time

asked 4 months, 2 weeks ago
by
SingleCruiser122
on Norwegian Gem
4 answers
Answers
answer 1
There is only one ship at a time at GSC. NCL does rent the island to other cruises though so you could potentially stop there on an MSC cruise.
Top 25 Contributor
Top 25 Contributor
answered 4 months, 1 week ago
by
KateD
answer 2
Only one ship at a time and it will only ever be an NCL ship. Its a very cool island, really nice.
Top 25 Contributor
Top 25 Contributor
answered 4 months, 2 weeks ago
by
kream36
answer 3
Just one at a time. Your going to have a great time ENJOY!
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 4 months, 2 weeks ago
by
Bossnesb
 - Dutchess Cty, NY
answer 4
Only one at a time. Great Stirrup Kay is only used by NCL ships.
Top 25 Contributor
Top 25 Contributor
answered 4 months, 2 weeks ago
by
Bossnesb
 - Dutchess Cty, NY
Question

Can I bring soda on board

asked 7 months ago
by
BOOOO
on Norwegian Gem
4 answers
Answers
answer 1
Yes, you may bring a reasonable quantity of soda onboard.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Sparks1093
 - Vermont
answer 2
You are allowed to bring your own sodas, juices and water. You can check them or carry them on board. The products must be sealed or risk confiscation by the security. Make sure you tag them with your room tags so that they are delivered to your stateroom along with your luggage.
Best Answer
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 3
You can bring bottled/canned soda on board as checked or carry-on luggage provided it is factory sealed. Same is true for bottled water.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
answer 4
Yes you can, you can check it in with your luggage, making sure to affix a luggage tag on the soda, or you can pack them in a carry on bag if you so desire.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
JohnM
 - NY
Question

Can i bring a case of bottles of water ?

asked 1 week, 3 days ago
by
Lucho
on Norwegian Gem
4 answers
Answers
answer 1
yes you can. Just slap a luggage tag on the case of water and check it with your luggage. You may want to consider wrapping some packing tape around it just so it does not break open when they are handling it and placing it on the ship.
Top 25 Contributor
Top 25 Contributor
answered 1 week, 1 day ago
by
kream36
answer 2
You are allowed to bring your own sodas, juices and water. You can check them or carry them on board. The products must be sealed or risk confiscation by the security. Make sure you tag them with your room tags so that they are delivered to your stateroom along with your luggage.
In some ports, they will not check in your soda/water cases with your bags but you can still carry them onboard with you.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 1 day ago
by
Sparks1093
 - Vermont
answer 3
Yes, as carry-on or checked luggage.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 1 day ago
by
Bob806
 - NJ
answer 4
Yes but to avoid hassle you should bring it in your carry-on.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 1 day ago
by
Sparks1093
 - Vermont
Question

Are hair dryers in all rooms?

asked 9 months ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
There are hair dryers in all cabins.
Best Answer
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Yes, all rooms.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Sparks1093
 - Vermont
answer 3
Yes, hair dryers are available in all staterooms. Not necessarily top of the line but adequate.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Sparks1093
 - Vermont
answer 4
There should be a small hair dryer in your cabin. If you don't see it check in the drawers or ask your steward.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Sparks1093
 - Vermont
Question

Can you eat at Cagneys for lunch if you are in a mini-suite?

I know you can if you are in a suite, but what about a mini-suite?
asked 6 months ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
No. Suite perks like Cagney's lunch come with full suites only.
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 6 months ago
by
randybamf
answer 2
No. Only full suites - categories that start with the letter S.
Top 25 Contributor
Top 25 Contributor
answered 6 months ago
by
KateD
answer 3
This is a perk for full suites only.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Sparks1093
 - Vermont
answer 4
No, you cannot. Mini-suites do not have any of the privileges/amenities as suites.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
Question

We are a group of 12 and want to dine together each night in the main dining room. Can we make reservation for same time & table nightly?

We are okay with an early seating. Can we book this in advance of boarding or first day?
asked 10 months ago
by
Anonymous
on Norwegian Gem
3 answers
Answers
answer 1
You are cruising Freestyle. There are no assigned times or seats for dinner. Just as in a regular restaurant, you can go anytime the restaurant is open and the seating is on a first come first serve basis. The restaurants are usually open for dinner from around 5:30 PM to about 10 PM.
You cannot make reservations for the main dining rooms. The specialty restaurants do accept reservation.
Best Answer
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 2
I think you can make those reservations with the Restaurant Manager or Maitre'd once on board. You could try calling NCL Reservations to see if it can be pre-arranged.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 3
There are no seating times with Freestyle Dining, you show up when you are hungry. You may talk to the maitre'd when you first board and something may be set up because they do sometimes allow large groups to make reservations.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Sparks1093
 - Vermont
Question

Is there a cigar lounge on board

asked 10 months ago
by
celested
on Norwegian Gem
3 answers
Answers
answer 1
Yes there is a cogar bar on the Norwegian Gem.
answered 10 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Per the "What's on Board" and "Deck Plans" link above there is a Corona Cigar Club on deck 6.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 3
The Corona Cigar Club is located on deck 6.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Sparks1093
 - Vermont
Question

Can I bring a pocket knife?

What is the maximum blade length for a pocket knife?
asked 9 months ago
by
Tortugapaws
on Norwegian Gem
3 answers
Answers
answer 1
Passenger is not allowed to bring on board the vessel any intoxicating liquors/beverages*, firearms, weapons of any kind, ammunition, explosive substances or any goods of a dangerous nature.
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
I almost always bring my swiss army knife, and usually pack it in my carry on and have never had an issue. On my most recent cruise I packed in my luggage that I checked in, (just in case) and everything was fine.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
JohnM
 - NY
answer 3
Here is a link to the prohibited item list, which admittedly isn't much help:
http://www.ncl.com/faq#what-to-bring . I would say that if you are able to bring it on a plane then you probably won't have difficulty bringing it on a ship.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Sparks1093
 - Vermont
Question

How early can you come on the boat

asked 8 months ago
by
Bullman
on Norwegian Gem
3 answers
Answers
answer 1
The check-in process usually starts at around 11 AM and they will let you board the ship around 12 noon. However, you will not be allowed into your staterooms until 2-3 PM to give the staff enough time to clean the rooms. You can have lunch on board the ship and explore the public areas of the ship.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
The check in process usually begins around 11am, and boarding usually begins around noon; your stateroom will not be available till around 1pm, but you are free to explore the ship, grab a bite to eat at either the buffet or main restaurant. Or grab a drink at any of the bars on board.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
answer 3
Check-in usually begins around 10;30 AM with boarding starting around noon. Staterooms may not be available until later in the afternoon but you can have lunch on board and explore the ship in the meantime until the mandatory life boat safety drill.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
Question

How and when can we book beverage packages online?

asked 8 months ago
by
Griff
on Norwegian Gem
3 answers
Answers
answer 1
Can't!! You either have to call them and order it or you can wait till you board!
answered 7 months ago
by
JiimmyC
 - Ny
answer 2
These can only be booked when you board the ship. You cannot book these prior to sailing.
Top 25 Contributor
Top 25 Contributor
answered 7 months ago
by
kream36
answer 3
Not sure if it can be ordered online via "My NCL", but if possible it would definitely be available within 45 days of your embarkation date. You can also check ordering options, which includes terms & conditions, via the following link.

http://www.ncl.com/freestyle-cruise/gifts-and-more
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
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