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Most Recent Questions
Recent Question:
Which characters are on this ship?
Recent Question:
Can you please tell me if there are blow dryers in the cabins?
Recent Question:
Is anything special happening onboard for halloween?
Recent Question:
Is coffee available 24/7
Recent Question:
How can a make a reservation for group dining?
Questions with Most Recent Answers
Question:
Are there gluten free dining options available?
Question:
How can a make a reservation for group dining?
Question:
Is coffee available 24/7
Question:
Do you need warm clothing for canada/new england sept 27 2014
Question:
Name of the Nassau resort that has a pool & beach with platform toys in the ocean to the right of where our ship docks?

Customer Ask & Answer for
Norwegian Gem

Customer Ask & Answer:
363 Questions
 | 
729 Answers
Customer Stories:
Norwegian Gem Page

Ask & Answer for Norwegian Gem

Question

How and when can we book beverage packages online?

asked 9 months ago
by
Griff
on Norwegian Gem
4 answers
Answers
answer 1
they have the ultimate beverage package, soda package and the beer and wine package under gifts and more in the explore and plan section. they can be purchased online
answered 3 weeks, 6 days ago
by
cruisingfun
answer 2
Can't!! You either have to call them and order it or you can wait till you board!
answered 8 months ago
by
JiimmyC
 - Ny
answer 3
These can only be booked when you board the ship. You cannot book these prior to sailing.
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
by
kream36
answer 4
Not sure if it can be ordered online via "My NCL", but if possible it would definitely be available within 45 days of your embarkation date. You can also check ordering options, which includes terms & conditions, via the following link.

http://www.ncl.com/freestyle-cruise/gifts-and-more
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
Question

Is wifi available throughout ship?

asked 3 months, 4 weeks ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
There is wifi available on the Norwegian Gem. There is a $3.95 set up fee per user account. plan options:
250 minutes for $100 ($0.40 per minute)
100 minutes for $55 ($0.55 per minute)
Pay as you go $0.75 per minute
answered 3 months, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
All NCL ships have Wi-Fi. However since the ship is mostly metal, the Wi-Fi signal may not be the best at all places.
You can purchase minutes in blocks of 30/60/100/250 or pay as you use.
Remember that the ship uses satellite communication for internet connection and it's quite slow.
For more information, check out this link
http://www2.ncl.com/about/staying-connected-sea-internet-access
Number One Contributor
Number One Contributor
answered 3 months, 3 weeks ago
by
Amit
 - Miami
answer 3
Just wait until you get in to port, find a restaurant with free wifi,
Top 1000 Contributor
Top 1000 Contributor
answered 3 months, 3 weeks ago
by
SingleCruiser122
answer 4
Wifi is not free, is a satellite connection which can be slow and reception on the ship varies depending on your location on the ship.

Refer to the following link for more info.

http://www.ncl.com/about/staying-connected-sea-internet-access
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
by
Bob806
Question

How old is the gem?

asked 3 months, 3 weeks ago
by
bonnie77777
on Norwegian Gem
4 answers
Answers
answer 1
The Gem was launched in 2007 and my understanding it will be dry-docked for refurbishment in Nov-2014.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
Bob806
answer 2
She began service in 2007.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
BStu19
answer 3
I believe that she launched in 2007.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
Sparks1093
 - Vermont
answer 4
The Gem was built in 2007 and refurbished in 2010
Number One Contributor
Number One Contributor
answered 3 months, 3 weeks ago
by
Amit
 - Miami
Question

is there bingo on board

asked 2 months, 2 weeks ago
by
sailerforever
on Norwegian Gem
4 answers
Answers
answer 1
Yes
Top 25 Contributor
Top 25 Contributor
answered 2 months, 1 week ago
by
KateD
 - Brooklyn, NY, USA
answer 2
Bingo is on the ship most days of the cruise. Locations and times will be listed in the daily activity sheet.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
Bob806
answer 3
yes, they will play bingo a couple different times, during sea days.
Top 25 Contributor
Top 25 Contributor
answered 2 months, 1 week ago
by
kream36
answer 4
Absolutely. Every day. Sometimes more than once a day.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
BStu19
Question

Night shows

On Norvegian Gem, is there a free show every night and do we have to reserve in advance?
asked 3 months, 3 weeks ago
by
Anonymous
 - Montreal
on Norwegian Gem
4 answers
Answers
answer 1
Thanks to all of you for the answers.
I had that question because I was on the Norvegian Epic and we had to reserve for the 3 différents shows They had so no shows every night.
I suppose that the 7 o'clock show and the 9;30 one are the same on a night.
answered 3 months, 2 weeks ago
by
Famille1972
 - Montreal
answer 2
The Gem usually has two free shows every night - one around 7:00, the other around 9:30. Details will be listed in the Freestyle Daily every night for the next day's shows. Reservations are not taken. The shows are first come, first seated.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months, 3 weeks ago
by
BStu19
answer 3
Yes. The main theater has a show every night of the cruise. The first show is at 7 PM with an encore presentation at 9:30 PM.
You cannot make reservations for the show. Seating is on a first come first serve basis. The doors open 30 minutes prior to the show.
Number One Contributor
Number One Contributor
answered 3 months, 3 weeks ago
by
Amit
 - Miami
answer 4
Shows every night and no reservations required.
Top 25 Contributor
Top 25 Contributor
answered 3 months, 3 weeks ago
by
KateD
Question

Do the cabins have blow dryers?

asked 2 weeks, 6 days ago
by
Anonymous
on Norwegian Gem
4 answers
Answers
answer 1
There is a Blow dryer in each cabin.
answered 2 weeks, 1 day ago
by
NCLSTAFF28
 - Miami
answer 2
Yes, if you don't see one in the bathroom check the vanity drawers. If for some reason there isn't one you need only ask your steward for one to have it provided.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 3 days ago
by
Sparks1093
 - Vermont
answer 3
yes, there are blow dryers.
Top 25 Contributor
Top 25 Contributor
answered 2 weeks, 4 days ago
by
kream36
answer 4
Yes, the amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 4 days ago
by
Bob806
 - NJ
Question

Do suite guests get free laundry service?

asked 10 months ago
by
SueSue
on Norwegian Gem
4 answers
Answers
answer 1
I don't think any rooms get free laundry.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 2
No. Platinum guests get 1 free bag of laundry though.
Top 25 Contributor
Top 25 Contributor
answered 10 months ago
by
KateD
answer 3
No. The guests staying in suites do not get free laundry services.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 4
only the latitude member
Laundry Service
25% on one bag of laundry Gold members, complimentary one bag of laundry Platinum members
Top 250 Contributor
Top 250 Contributor
answered 10 months ago
by
CANUKCRUISER
 - Ottawa ONTARIO CANADA
Question

birthdays

both my wife and my daughter birthdays are on the days we are at sea I would like to do something special like a cake for the two of them is that possible
asked 4 months, 3 weeks ago
by
gmor
 - new york
on Norwegian Gem
4 answers
Answers
answer 1
YOU CAN GET THE ROOM DECOCRATED WITH A HAPPY BIRTHDAY BANNER BALLON AND HAVE A CAKE IN YOUR ROOM , I CELEBRATED MY WIFE'S 50TH AT LE BISTRO ALL THE WAITERS CAME AND SANGS ALONG WITH A BEATIFUL CAKE , YOU CAN ALSO CHECK THIS LINK
http://www.ncl.com/freestyle-cruise/gifts-and-more
Top 250 Contributor
Top 250 Contributor
answered 4 months, 3 weeks ago
by
CANUKCRUISER
 - Ottawa ONTARIO CANADA
answer 2
Usually if you mention it to your waiter at dinner they will provide an appropriate dessert and a few waiters will sing happy birthday.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
Bob806
answer 3
Here's a link to NCL's party gifts page. There's a birthday package with a cake and decorations.

http://www.ncl.com/freestyle-cruise/gifts-and-more#party
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
Sparks1093
 - Vermont
answer 4
There are two ways to do it- you may order a cake through "MyNCL" and ask for it to be delivered on the date of their birthday or you may order it from the sweets shop on board.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
Sparks1093
 - Vermont
Question

Is there a place to watch the football games?

asked 2 weeks ago
by
PrincessJ
on Norwegian Gem
4 answers
Answers
answer 1
YES, there are a few places to watch, even on a huge screen at times. I hope you enjoy the game and a drink
answered 1 week, 5 days ago
by
jazzy392
 - Queens N.Y.
answer 2
There is a large screen in the atrium that they use for presentations. They use the same screen to play movies and NFL football games. You will find the game schedules in the onboard newsletter
Number One Contributor
Number One Contributor
answered 1 week, 5 days ago
by
Amit
 - Miami
answer 3
Many of the bars/lounges may have the footballs games on; keep in mind they use satellite signal, and generally speaking the international broadcast, so you may not necessarily get your regional game, but a game none the less. More often than not though, they should have a NY team on of they are playing.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 5 days ago
by
JohnM
 - NY
answer 4
They will play on the stateroom television as well as in the bars and sometime on the giant screen in the atrium.
Top 25 Contributor
Top 25 Contributor
answered 1 week, 6 days ago
by
kream36
Question

Can I bring soda on board

asked 8 months ago
by
BOOOO
on Norwegian Gem
4 answers
Answers
answer 1
Yes, you may bring a reasonable quantity of soda onboard.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Sparks1093
 - Vermont
answer 2
You are allowed to bring your own sodas, juices and water. You can check them or carry them on board. The products must be sealed or risk confiscation by the security. Make sure you tag them with your room tags so that they are delivered to your stateroom along with your luggage.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 3
You can bring bottled/canned soda on board as checked or carry-on luggage provided it is factory sealed. Same is true for bottled water.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
answer 4
Yes you can, you can check it in with your luggage, making sure to affix a luggage tag on the soda, or you can pack them in a carry on bag if you so desire.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
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