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Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
192 Questions
 | 
269 Answers
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Ask & Answer for Norwegian Jade

Question

do you need to carry cash on board the ship to pay for anything regurding food and drink.

asked 1 month, 3 weeks ago
by
Nodrog
on Norwegian Jade
2 answers
Answers
answer 1
No. When you check-in at the port, they will setup a spending account for you that will be linked to your credit card. You use your room key card to pay for all onboard expenses like food, drinks, shopping, shore excursions, etc. At the end of the cruise, all charges will be billed to your credit card.
Best Answer
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
by
Amit
 - Miami
answer 2
Cash is not needed for any purchases of food, drink or gift shop. The only cash you potentially will need is for the casino. Refer to the following link for more info on paying onboard expenses.

http://www.ncl.com/faq#onboard-expenses
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
Bob806
 - NJ
Question

how long does it take to disembark whe the ship returns to port after the cruise.

asked 1 month, 3 weeks ago
by
Nodrog
on Norwegian Jade
2 answers
Answers
answer 1
Normally, the ships dock early in the morning and they allow passengers to disembark around 8 AM. If you decide to carry your bags off the ship, you will be the first to disembark after the VIP guests. If you have too many bags, get the early dismemberment tags on the last night of the cruise. To make disembarkation easy, NCL uses color coded bag tags which specify the disembarkation time on it. That way you will be able to disembark after the people who carry their own bags are off the ship. Collect your bags on the port and go through custom and immigration.
Depending on the type of disembarkation you chose, you can expect to disembark in 30 min to 90 min.
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
by
Amit
 - Miami
answer 2
Suite guests followed by passengers walking off with their luggage are the first to disembark. Remaining passengers disembark in 20-30 minute intervals, based on the time slot they chose a day or two before return, beginning about 30-45 minutes after return to port. Usually the ship is cleared of all passengers within 2-3 hours of return to port.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
Bob806
 - NJ
Question

finediningdresscode

asked 1 month, 3 weeks ago
by
jerryc
on Norwegian Jade
2 answers
Answers
answer 1
You are cruising Freestyle. Formal clothes are not required on NCL. You can wear "smart casual" clothes to the specialty dining rooms and the main dining rooms.
There are no formal nights but they do have "dress up or not" nights where formals are suggested (but not required).
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
by
Amit
 - Miami
answer 2
Refer to the following link for info on what to pack/wear.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
Bob806
 - NJ
Question

Are there ironing facilities onboard ?

asked 1 month, 3 weeks ago
by
knightnurse
on Norwegian Jade
1 answer
Answers
answer 1
Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

2 staterooms booked. 1 set of gratuities pre-paid. Am I free to remove the tipping from the other room, to pay cash ?

asked 1 month, 4 weeks ago
by
Anonymous
 - Spain
on Norwegian Jade
1 answer
Answers
answer 1
The gratuities is a charge that is added to your room charges at the end of the trip. To make tipping easy for the guests, you don't have to carry cash or add a tip every time you are at a restaurant or use any of the other services like room service, laundry etc. The tip that is added to your bill is shared by all the staff who provide you service and also the staff who work behind the scenes.
Personally, I don't think the charge is too much and the ship's staff deserves all the tip they get for their professionalism and the excellent service that they provide during your cruise.
It's quite common practice in the cruising industry to have this charge added to your room charges.
NCL allows you to pre-pay the gratuities. If not, it will be added to your stateroom charges at the end of the cruise.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

Do you have to pay to use the saunas onboard Jade ?

asked 1 month, 4 weeks ago
by
Anonymous
 - Spain
on Norwegian Jade
1 answer
Answers
answer 1
Yes. There is an additional charge to use the spa facility and services.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

Can wifi minutes be shared by everyone in a stateroom?

asked 2 months ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
You can share the login password with your group but I'm not sure if multiple users can connect at the same time, You will need to check on it. If they don't support simultaneous logins you will need to setup separate accounts.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

Do all cruises have entertainment shows? I just booked a cruise in Dec and I didn't see any mention of shows.

asked 2 months, 1 week ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Yes, refer to the following link for more info.

http://www.ncl.com/cruise-ship/jade/onboard/entertainment#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Bob806
Question

If you want to make the two twin beds into a queen bed, do we do it ourselves or do we tell the cruise ahead of time? I didn't see an option for it.

asked 2 months, 1 week ago
by
Anonymous
on Norwegian Jade
2 answers
Answers
answer 1
The beds are full sized beds that are pushed together to make a queen sized bed. Every time we have traveled (Mr & Mrs), they have had the beds already combined with queen sized bed sheets and blankets. If the bed hasn't been combined, you can ask the cabin steward to push the beds into a queen sized bed. They will bring the queen sized blankets to fit the bed.
You can inform your travel agent or NCL rep before the cruise but it is not really necessary. The cabin stewards can rearrange the beds in a few min.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
answer 2
You can contact your travel agent or NCL Reservations depending on who you booked with initially to note it on your reservation. Usually it is set up appropriately based on the names (i.e., Mr & Mrs) associated with the reservation. In any case if it's not set up as a queen just ask your room steward to arrange it to your preference.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Bob806
Question

Can we upgrade to a balcony?

We currently are booked in an oceanview, but now want a balcony.
asked 2 months, 1 week ago
by
behot
on Norwegian Jade
2 answers
Answers
answer 1
A lot of people like to upgrade once they have booked a cabin. Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade.
Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
answer 2
You can upgrade your stateroom prior to departure contingent upon stateroom availability and paying the price difference. Contact your travel agent or NCL Reservations depending upon who you made the initial reservation with.
Top 10 Contributor
Top 10 Contributor
answered 2 months ago
by
Bob806
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