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Most Recent Questions
Recent Question:
Mar.28/15 Jade cruise are any of the ports tendered?
Recent Question:
What currency is used in the casino on the Norwegian Jade
Recent Question:
any people from oz on mediterrean cruise 1stnov/22nd nov 2014
Recent Question:
Who's going on Oct 25, 2014 7 day cruise?
Recent Question:
Will there be a halloween party?
Questions with Most Recent Answers
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On back to back cruises, do I have to leave the ship and check in again?
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any people from oz on mediterrean cruise 1stnov/22nd nov 2014
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Is there a haven pool area on jade
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Will there be a halloween party?

Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
192 Questions
 | 
262 Answers
Customer Stories:
Norwegian Jade Page

Ask & Answer for Norwegian Jade

Question

Do any of the NCL ships offer cabins for single occupancy?

asked 1 month, 3 weeks ago
by
CatheyC
on Norwegian Jade
1 answer
Answers
answer 1
These are the list of our ships that have studio cabins for one person.
Norwegian Getaway
Norwegian Breakaway
Norwegian Epic
Pride of America
Norwegian Escape (will enter into service 2015)
answered 1 month, 3 weeks ago
by
NCLSTAFF28
 - Miami
Question

Are complimentary bath robes included in a balcony room.

asked 1 month, 4 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Yes. Bathrobes are provided in balcony and higher class of staterooms.
Number One Contributor
Number One Contributor
answered 1 month, 4 weeks ago
by
Amit
 - Miami
Question

do you need to carry cash on board the ship to pay for anything regurding food and drink.

asked 1 month, 4 weeks ago
by
Nodrog
on Norwegian Jade
2 answers
Answers
answer 1
No. When you check-in at the port, they will setup a spending account for you that will be linked to your credit card. You use your room key card to pay for all onboard expenses like food, drinks, shopping, shore excursions, etc. At the end of the cruise, all charges will be billed to your credit card.
Best Answer
Number One Contributor
Number One Contributor
answered 1 month, 4 weeks ago
by
Amit
 - Miami
answer 2
Cash is not needed for any purchases of food, drink or gift shop. The only cash you potentially will need is for the casino. Refer to the following link for more info on paying onboard expenses.

http://www.ncl.com/faq#onboard-expenses
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
Bob806
 - NJ
Question

how long does it take to disembark whe the ship returns to port after the cruise.

asked 1 month, 4 weeks ago
by
Nodrog
on Norwegian Jade
2 answers
Answers
answer 1
Normally, the ships dock early in the morning and they allow passengers to disembark around 8 AM. If you decide to carry your bags off the ship, you will be the first to disembark after the VIP guests. If you have too many bags, get the early dismemberment tags on the last night of the cruise. To make disembarkation easy, NCL uses color coded bag tags which specify the disembarkation time on it. That way you will be able to disembark after the people who carry their own bags are off the ship. Collect your bags on the port and go through custom and immigration.
Depending on the type of disembarkation you chose, you can expect to disembark in 30 min to 90 min.
Number One Contributor
Number One Contributor
answered 1 month, 4 weeks ago
by
Amit
 - Miami
answer 2
Suite guests followed by passengers walking off with their luggage are the first to disembark. Remaining passengers disembark in 20-30 minute intervals, based on the time slot they chose a day or two before return, beginning about 30-45 minutes after return to port. Usually the ship is cleared of all passengers within 2-3 hours of return to port.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
Bob806
 - NJ
Question

finediningdresscode

asked 2 months ago
by
jerryc
on Norwegian Jade
2 answers
Answers
answer 1
You are cruising Freestyle. Formal clothes are not required on NCL. You can wear "smart casual" clothes to the specialty dining rooms and the main dining rooms.
There are no formal nights but they do have "dress up or not" nights where formals are suggested (but not required).
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 1 month, 4 weeks ago
by
Amit
 - Miami
answer 2
Refer to the following link for info on what to pack/wear.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
Bob806
 - NJ
Question

Are there ironing facilities onboard ?

asked 2 months ago
by
knightnurse
on Norwegian Jade
1 answer
Answers
answer 1
Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
Question

2 staterooms booked. 1 set of gratuities pre-paid. Am I free to remove the tipping from the other room, to pay cash ?

asked 2 months, 1 week ago
by
Anonymous
 - Spain
on Norwegian Jade
1 answer
Answers
answer 1
The gratuities is a charge that is added to your room charges at the end of the trip. To make tipping easy for the guests, you don't have to carry cash or add a tip every time you are at a restaurant or use any of the other services like room service, laundry etc. The tip that is added to your bill is shared by all the staff who provide you service and also the staff who work behind the scenes.
Personally, I don't think the charge is too much and the ship's staff deserves all the tip they get for their professionalism and the excellent service that they provide during your cruise.
It's quite common practice in the cruising industry to have this charge added to your room charges.
NCL allows you to pre-pay the gratuities. If not, it will be added to your stateroom charges at the end of the cruise.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
Question

Do you have to pay to use the saunas onboard Jade ?

asked 2 months, 1 week ago
by
Anonymous
 - Spain
on Norwegian Jade
1 answer
Answers
answer 1
Yes. There is an additional charge to use the spa facility and services.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
Question

Can wifi minutes be shared by everyone in a stateroom?

asked 2 months, 1 week ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
You can share the login password with your group but I'm not sure if multiple users can connect at the same time, You will need to check on it. If they don't support simultaneous logins you will need to setup separate accounts.
Number One Contributor
Number One Contributor
answered 2 months ago
by
Amit
 - Miami
Question

Do all cruises have entertainment shows? I just booked a cruise in Dec and I didn't see any mention of shows.

asked 2 months, 2 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Yes, refer to the following link for more info.

http://www.ncl.com/cruise-ship/jade/onboard/entertainment#tab_detail
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
Bob806
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