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Most Recent Questions
Recent Question:
What is the age requirement for alcohol?
Recent Question:
Do the mini suites have a safe in the room?
Recent Question:
Dining questions
Recent Question:
Per port of call - can we find out if we will be using tender?
Recent Question:
Does the pool have stairs or a ladder?
Questions with Most Recent Answers
Question:
Dining questions
Question:
Do the mini suites have a safe in the room?
Question:
Per port of call - can we find out if we will be using tender?
Question:
Does the pool have stairs or a ladder?
Question:
Is there a running/ walking track on the Jade? If so, where?

Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
198 Questions
 | 
279 Answers
Customer Stories:
Norwegian Jade Page

Ask & Answer for Norwegian Jade

Question

Can we upgrade to a balcony?

We currently are booked in an oceanview, but now want a balcony.
asked 1 month, 2 weeks ago
by
behot
on Norwegian Jade
2 answers
Answers
answer 1
A lot of people like to upgrade once they have booked a cabin. Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade.
Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
by
Amit
 - Miami
answer 2
You can upgrade your stateroom prior to departure contingent upon stateroom availability and paying the price difference. Contact your travel agent or NCL Reservations depending upon who you made the initial reservation with.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
by
Bob806
Question

Does the Balcony room come equipped with an iron?

asked 1 month, 2 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
No, but there will be irons and ironing boards available to guests to be able to use for a couple of hours and then would have to be returned, ask your room steward or guest services.Guests are not allowed to bring irons onboard for safety reasons.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
by
Bob806
Question

Can you buy duty free on board?

asked 1 month, 2 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Yes, on board shopping is duty free but subject to custom allowances. Refer to the following links for more info.

http://www.ncl.com/faq#customs-allowances
http://www.ncl.com/faq#what-other-services-are-available
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
Bob806
Question

Height req's for the main slide

Have 2 kids who love slides. Kids slide is too small; anyone know the height requirements for the main slide?
asked 1 month, 4 weeks ago
by
SJcruiser
on Norwegian Jade
1 answer
Answers
answer 1
I believe it is 40 in.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

When we check-in, can we just check-in our luggage and go for a short sight seeing.

I understand that check-in process usually starts at around 11am. We want to do some sightseeing, so is it possible to leave our luggage at check-in, go for some sightseeing and come back by the required time?
asked 1 month, 4 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
No. Your bags are collected by the porters when you arrive at the port and you have to proceed to the security and check-in center. Plus, you must be onboard the ship at least 2 hours prior to sail time.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

after cruise get from port to florence

best way to get from port to Florence, it after cruise
asked 2 months ago
by
frogpie
on Norwegian Jade
0 answers
Answers
This question currently has no approved answers.
Question

Line dancing

Is there likely to be line dancing or zumba on Norwegian Jade from 13th - 20th September?
asked 2 months ago
by
Anonymous
 - UK
on Norwegian Jade
1 answer
Answers
answer 1
Zumba is available on all ships except Norwegian Sky. Once onboard check the Freestyle Daily for time and location.
answered 1 month, 3 weeks ago
by
NCLSTAFF28
 - Miami
Question

what beer is available in beer package

asked 2 months ago
by
kat11
on Norwegian Jade
1 answer
Answers
answer 1
Quite a few domestic & imported beers, the ones I recall are Bud, Bud Light, Miller, Miller Lite, Coors Light, Heineken, Heineken Light, Amstel Light & Corona.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
Bob806
Question

are there towelling robes in the cabins

asked 2 months ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Bathrobes are only available in balcony and higher class of staterooms.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
Question

Can I just buy a soda package for our children?

asked 2 months ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Yes of course. It is not necessary for everyone in your group to buy the soda package.
Number One Contributor
Number One Contributor
answered 1 month, 3 weeks ago
by
Amit
 - Miami
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