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Most Recent Questions
Recent Question:
Can I bring my hair curling iron
Recent Question:
Can I bring my curling iron
Recent Question:
How long has stateroom 9554 squeaked and creaked during sailing?
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Does NCL JADE have the soft ice cream machines?
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are gratuities compulsory
Questions with Most Recent Answers
Question:
Is there a hairdryer in the cabin?
Question:
What level of rooms (ie balacony, suites, etc) allow you to dine at Cagney's for breakfast and lunch?
Question:
What rooms have a bath in it?
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How big are the showers in the ocean-view balcony cabins?
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Are there Sunday Church services on the Jade during the TA crossing?

Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
126 Questions
 
177 Answers
Customer Stories:
Norwegian Jade Page

Ask & Answer for Norwegian Jade

Question

Chef's Table -- Minimum guest age

We are saying on the Jade. I am wondering what the minimum age is for chef's table?
asked 1 month, 1 week ago
By
Anonymous
on Norwegian Jade
0 answers
Answers
This question currently has no approved answers.
Question

Is complimentary room service available?

asked 1 month, 2 weeks ago
By
gnicke01
on Norwegian Jade
1 answer
Answers
answer 1
Complimentary room service is available only for guests staying in the suites. There is a small service charge for all other guests.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
By
Amit
Miami
Question

My purchased excursion is not showing on my vacation summary

We purchased the Tulum excursion - it shows on the purchased excursions but does not show as an activity on the vacation summary. Should I be concerned?
asked 1 month, 2 weeks ago
By
jpbobot
OH
on Norwegian Jade
1 answer
Answers
answer 1
If you pre-purchased the excursion, you will have paid for it. Check your credit card statement to see if you were charged for it. You can also call NCL if you believe that you did make the purchase and it doesn't show up in your vacation summary.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
By
Amit
Miami
Question

What hotels or hotel packages are offered in Venice?

asked 1 month, 2 weeks ago
By
Jrlama
on Norwegian Jade
2 answers
Answers
answer 1
Check out this link for a list of hotels that you can add to your vacation package.

https://www.ncl.com/cruise-destinations/european-cruises
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
By
Amit
Miami
answer 2
Refer to the following link for the hotel package offered listed at the bottom of the page.

https://www.ncl.com/cruise-destinations/european-cruises
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
Bob806
Question

Can walk into town upon arriving at Corfu? Or can you take a taxi? Are taxi's safe? Family of 5.

asked 1 month, 2 weeks ago
By
Anonymous
San Diego
on Norwegian Jade
1 answer
Answers
answer 1
Did Corfu 2015 with NCL Jade. There was a free shuttle bus from quay wall to gate where you can get a local bus very cheaply, there is an English speaking person at the bus stop assisting. It's very easy.
The buses run about every 15 mins and go right into town where you can walk around the shops or walk to the old fort which is worth a visit. Taxis are safe but you need to agree a price before getting in,though you may struggle to get one to take 5
answered 1 month, 1 week ago
By
Carolpaul
North East England
Question

Are there Irons in our Rooms

asked 1 month, 3 weeks ago
By
Stacia
on Norwegian Jade
3 answers
Answers
answer 1
Guests are not permitted to bring and use their own irons or steamers onboard. Norwegian Cruise Line carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk.

Irons and steamers would both be taken from guests at embarkation and returned at the end of the sailing.
Best Answer
answered 1 month, 1 week ago
By
NCLSTAFF85
MIAMI
answer 2
There are no irons in the room, but you can borrow one briefly from housekeeping. Check with your cabin steward to make arrangements.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
TravellingMan
From East to West
answer 3
No, and guests are not permitted to bring and use their own irons or steamers onboard for safety reasons. NCL carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
Bob806
Question

Tea Service

What exactly is included in the tea service (on some of the romance packages)?
asked 1 month, 3 weeks ago
By
imightbe
on Norwegian Jade
0 answers
Answers
This question currently has no approved answers.
Question

What is the Trans-Atlantic weather like in November from Barcelona to Tampa Cruise

asked 1 month, 3 weeks ago
By
MarkK
on Norwegian Jade
0 answers
Answers
This question currently has no approved answers.
Question

At which pier in Barcelona Spain will the Norwegian Jade dock on May 2, 2016?

asked 1 month, 3 weeks ago
By
CruiserDog
Texas, USA
on Norwegian Jade
1 answer
Answers
answer 1
Primary Pier: Muelle Adosado, Terminal MUELLE ADOSADO, TERMINAL A
answered 1 month, 3 weeks ago
By
NCLSTAFF85
MIAMI
Question

Can I request a different bed for an inside room, or push the two twins together?

asked 1 month, 4 weeks ago
By
Anonymous
on Norwegian Jade
2 answers
Answers
answer 1
There is no way to request a different bed for an inside cabin however you will be able to request the beds be push together.
answered 1 month, 3 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
Except for suites all staterooms have two lower beds that convert into a queen-size bed. You can contact your travel agent or NCL Reservations depending on who you booked with initially to note it on your reservation. Usually it is set up appropriately based on the names (i.e., Mr & Mrs) associated with the reservation. In any case if it's not set up as a queen just ask your room steward to arrange it to your preference.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
By
Bob806
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