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Most Recent Questions
Recent Question:
Are there any Launderetts on Jade
Recent Question:
Is there a Cinema on board Jade
Recent Question:
what are all the perks of a penthouse suite
Recent Question:
Do the aft penthouse suites have covered balcony? Or are you always in the sun or weather?
Recent Question:
Is the safe in a stateroom big enough for a laptop?
Questions with Most Recent Answers
Question:
Are there any Launderetts on Jade
Question:
what are all the perks of a penthouse suite
Question:
Do the aft penthouse suites have covered balcony? Or are you always in the sun or weather?
Question:
On back to back cruises, do I have to leave the ship and check in again?
Question:
Is the safe in a stateroom big enough for a laptop?

Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
138 Questions
 | 
186 Answers
Customer Stories:
Norwegian Jade Page

Ask & Answer for Norwegian Jade

Question

Queen bed in inside stateroom

Do I need to request the 2 single beds be changed into a queen bed for an interior stateroom? If so, how?
asked 2 months, 3 weeks ago
by
Anonymous
 - Canada
on Norwegian Jade
2 answers
Answers
answer 1
The beds are full sized beds that are pushed together to make a queen sized bed. Every time we have traveled (Mr & Mrs), they have had the beds already combined with queen sized bed sheets and blankets. If the bed hasn't been combined, you can ask the cabin steward to push the beds into a queen sized bed. They will bring the queen sized blankets to fit the bed.
Number One Contributor
Number One Contributor
answered 2 months, 2 weeks ago
by
Amit
 - Miami
answer 2
You can contact your travel agent or NCL Reservations depending on who you booked with initially to note it on your reservation. Usually it is set up appropriately based on the names (i.e., Mr & Mrs) associated with the reservation. In any case if it's not set up as a queen just ask your room steward to arrange it to your preference.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 2 weeks ago
by
BStu19
Question

Will there be a Catholic Mass on the Jade Feb. 4-14, 2015 sailing (specifically the wknd of Feb. 7-8)? Thanks!

asked 2 months, 3 weeks ago
by
HillDC
 - Falls Church, VA USA
on Norwegian Jade
2 answers
Answers
answer 1
NCL doesn't sponsor any kind of religious services onboard their ship. However, if there is a priest travelling as a passenger, they are allowed to conduct religious ceremonies onboard the ship.
Number One Contributor
Number One Contributor
answered 2 months, 2 weeks ago
by
Amit
 - Miami
answer 2
Religious services are no longer performed onboard with a Clergy, Priest, Rabbi etc.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 2 weeks ago
by
BStu19
Question

How can my family contact me on board in case of an emergency ?

What is the phone number on board the Norwegian Jade in case my family need to contact me urgently ? Or how can my family contact me in an emergency while we are on board ?
asked 2 months, 3 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Refer to the following link for details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
by
Bob806
 - NJ
Question

Are there mah jongg sets on board. Are there Rummy Cube sets on board?

asked 2 months, 3 weeks ago
by
Cubbie
on Norwegian Jade
1 answer
Answers
answer 1
I have seen some board games in the library but I wouldn't bet on them being complete sets.
Number One Contributor
Number One Contributor
answered 2 months, 1 week ago
by
Amit
 - Miami
Question

Where is smoking permitted?

asked 2 months, 3 weeks ago
by
Meathead
on Norwegian Jade
1 answer
Answers
answer 1
You are allowed to smoke in designated smoking areas outside the ship and in the casino. Smoking is not allowed in the balcony of your stateroom. If the ship has a cigar bar, you can smoke cigars in the bar or designated smoking lounge.
Here are more details on it
http://www.ncl.com/faq#smoking
Number One Contributor
Number One Contributor
answered 2 months, 3 weeks ago
by
Amit
 - Miami
Question

is smoking allowed

asked 2 months, 4 weeks ago
by
Anonymous
on Norwegian Jade
2 answers
Answers
answer 1
You are allowed to smoke in designated smoking areas outside the ship and in the casino. Smoking is not allowed in the balcony of your stateroom. If the ship has a cigar bar, you can smoke cigars in the bar or designated smoking lounge.
Here are more details on it
http://www.ncl.com/faq#smoking
Number One Contributor
Number One Contributor
answered 2 months, 3 weeks ago
by
Amit
 - Miami
answer 2
In limited areas. See the link below.

http://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
by
BStu19
Question

How do you reveiw dinner reservations maded under Ultimate dining package

I have made several reservations and added them to my itenerary. How can I go back and review what I have booked?
asked 2 months, 4 weeks ago
by
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
They should be displayed via the "Print Booked Items" link in the Vacation Summary section of "My NCL".
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
by
Bob806
 - NJ
Question

Does NCL provide an in-port complimentary shuttle service from the ship into the port towns?

For example, is there a shuttle provided from the ship to Livorno's Piazza Grande?
asked 3 months ago
by
Anonymous
on Norwegian Jade
2 answers
Answers
answer 1
We only offer shore excursions for the different ports of calls.
answered 2 months, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
There are no complimentary shuttle services.
Number One Contributor
Number One Contributor
answered 3 months ago
by
Amit
 - Miami
Question

How do I upgrade my reservation

Would like to upgrade to a room with a balcony
asked 3 months ago
by
Anonymous
on Norwegian Jade
2 answers
Answers
answer 1
Call your travel agent or NCL Reservations depending on who you booked with initially to see what's available and price difference.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
by
Bob806
 - NJ
answer 2
A lot of people like to upgrade once they have booked a cabin. Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade.
Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
Number One Contributor
Number One Contributor
answered 3 months ago
by
Amit
 - Miami
Question

In a Penthouse Suite (sf) will we be escorted on and off the ship like we were in the Garden Villa?

asked 3 months ago
by
kenodi
 - texas
on Norwegian Jade
1 answer
Answers
answer 1
I believe you will get VIP privileges in the suites.
Number One Contributor
Number One Contributor
answered 2 months, 3 weeks ago
by
Amit
 - Miami
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