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Most Recent Questions
Recent Question:
Are there ironing facilities onboard ?
Recent Question:
2 staterooms booked. 1 set of gratuities pre-paid. Am I free to remove the tipping from the other room, to pay cash ?
Recent Question:
Do you have to pay to use the saunas onboard Jade ?
Recent Question:
Can wifi minutes be shared by everyone in a stateroom?
Recent Question:
Do all cruises have entertainment shows? I just booked a cruise in Dec and I didn't see any mention of shows.
Questions with Most Recent Answers
Question:
Can wifi minutes be shared by everyone in a stateroom?
Question:
Do you have to pay to use the saunas onboard Jade ?
Question:
2 staterooms booked. 1 set of gratuities pre-paid. Am I free to remove the tipping from the other room, to pay cash ?
Question:
Can we upgrade to a balcony?
Question:
If you want to make the two twin beds into a queen bed, do we do it ourselves or do we tell the cruise ahead of time? I didn't see an option for it.

Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
200 Questions
 | 
273 Answers
Customer Stories:
Norwegian Jade Page

Ask & Answer for Norwegian Jade

Question

change stateroom

asked 1 month, 1 week ago
by
Kamchi
on Norwegian Jade
2 answers
Answers
answer 1
A lot of people like to upgrade once they have booked a cabin. Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade.
Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
However, if you just want to change the room to another location on the ship and it is same category, then you probably would do it without incurring any additional charges.
Best Answer
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
by
Amit
 - Miami
answer 2
To change your stateroom contact NCL Reservations of your travel agent depending on who you booked with originally.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
by
Bob806
Question

Is there any complimentary wifi access?

Is wifi complimentary in any part of the ship and can multiple devices use the same wifi account?
asked 1 month, 2 weeks ago
by
Ballygihen
on Norwegian Jade
1 answer
Answers
answer 1
There is a charge to connect to the ships internet.
250 minutes for $100 ($0.40 per minute)
100 minutes for $55 ($0.55 per minute)
Pay as you go $0.75 per minute
There is a $3.95 set up fee per user account.
answered 1 month, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
Question

Could I visit the medical center to have my blood pressure checked during the cruise?

I keep a daily check of my blood pressure and would like to do son on the cruise
asked 1 month, 2 weeks ago
by
Sonya1
on Norwegian Jade
1 answer
Answers
answer 1
Usually there is a charge for any service provided by the ship's doctor/nurse. However, I'm not sure if they will bill you for just checking your blood pressure. I suggest calling NCL and checking with them.
If you check your BP daily, it would be easier if you buy a BP monitoring device. The units are fairly inexpensive and you can pick them up online or at most drug stores.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
by
Amit
 - Miami
Question

What time can we check into the Jade in Rome on Dec 23rd'14 & what time do we disembark on the 3rd Jan'14 when we reach Rome

asked 1 month, 2 weeks ago
by
SGS1202
on Norwegian Jade
1 answer
Answers
answer 1
Your cruise itinerary should show the exact departure and arrival times for all ports of call including embarkation & disembarkation times in Rome.
The ship departs at 5 PM on the 23rd and arrives at 5 AM on the 3rd.
Check in usually starts around 11 AM and they allow you to board the ship around noon.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
by
Amit
 - Miami
Question

What type of electrical adaptors are needed?

asked 1 month, 2 weeks ago
by
JFCO
on Norwegian Jade
2 answers
Answers
answer 1
All vessels are equipped with 110V & 220V outlets.
Best Answer
answered 1 month, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
Staterooms have 1 or 2 each of US and European (110V & 220V) type outlets. Neither are located near the bed so an extension cord or two could be useful.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
Bob806
Question

Does the Adult Soda Package include juice?

asked 1 month, 3 weeks ago
by
Chili4evr
on Norwegian Jade
2 answers
Answers
answer 1
No. Juices are not included in the soda package. Soda package only has Pepsi products (Pepsi, Diet Pepsi, Sierra Mist, Mt. Dew, Ginger Ale, Tonic water, Club Soda).
OJ, cranberry juice, apple juice are complimentary during breakfast hours.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
by
Amit
 - Miami
answer 2
Ultimate Beverage Package

$54 USD per person per day. Includes all cocktails, spirits, beer and glasses of wine, soda and juices.
answered 1 month, 2 weeks ago
by
jsaadat
 - Atlanta
Question

Can a restaurant reservation be made before boarding?

asked 1 month, 3 weeks ago
by
Baghera
on Norwegian Jade
1 answer
Answers
answer 1
You can make reservations online before you sail. On NCL's website, log into your MyNCL account and select your vacation. You should see the option for shore excursions, dining & entertainment. The dining and entertainment options will be available 90 days (100 days if you are staying in a suite) before your sail date.
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
by
Amit
 - Miami
Question

Two 7 day back to back cruise

Does anyone know if the food and shows are the same in week 2 as week 1? Thanks.
asked 1 month, 3 weeks ago
by
SB6778
 - Jade 10/14
on Norwegian Jade
2 answers
Answers
answer 1
Yes. In most cases the menus will repeat. Same with the shows.
Number One Contributor
Number One Contributor
answered 1 month, 2 weeks ago
by
Amit
 - Miami
answer 2
The restaurant menus will repeat. The shows change occasionally, but don't expect that to happen between your cruises. Individual entertainers come and go, and you can't predict just when.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
BStu19
Question

Single Senior cruising to Mediterranean Dec 2014

Any others sailing 3rd or 13th December 2014?
Canadian would be nice also
asked 1 month, 4 weeks ago
by
Anonymous
 - Vancouver, Canada
on Norwegian Jade
1 answer
Answers
answer 1
Posting your question on NCL's Facebook page or "Cruise Roll Call" on cruise related web sites will likely solicit more/better responses.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
by
Bob806
Question

10 day Europe cruise Dec 14

(Italy, Greece, Turkey)
Any other Canadian single seniors on this trip?
asked 1 month, 4 weeks ago
by
Anonymous
 - Vancouver, Canada
on Norwegian Jade
1 answer
Answers
answer 1
Posting your question on NCL's Facebook page or "Cruise Roll Call" on cruise related web sites will likely solicit more/better responses.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
by
Bob806
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