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Most Recent Questions
Recent Question:
Are the drinks in your cabin included in the ultamate drinks offer or do you have to pay extra?
Recent Question:
Have we booked the ultimate drinks package for 1night or for the duration of the cruise
Recent Question:
On the itinerary is the docking/port call time, the time when the cruise ship arrives or the time we will be able to access the port of call?
Recent Question:
We prefer to do shore excursions on our own. How frequent do the Tender boats transfer passengers to and from port cities?
Recent Question:
What amenities does the Ying & Yang health spa offer?
Questions with Most Recent Answers
Question:
On the itinerary is the docking/port call time, the time when the cruise ship arrives or the time we will be able to access the port of call?
Question:
We prefer to do shore excursions on our own. How frequent do the Tender boats transfer passengers to and from port cities?
Question:
I am lactose intolerant, does the Jade have soy milk or coconut milk. If not can I bring my own on board?
Question:
I travel with a CPAP machine. Is it possible to get distilled water onboard?
Question:
is there canberry juice on board jade

Customer Ask & Answer for
Norwegian Jade

Customer Ask & Answer:
140 Questions
 
200 Answers
Customer Stories:
Norwegian Jade Page

Ask & Answer for Norwegian Jade

Question

sightseeing in st Petersburg

asked 2 months, 1 week ago
By
puppy111
on Norwegian Jade
1 answer
Answers
answer 1
St. Petersburg, Florida or Russia? What would you like to know about sightseeing? For a list of tours available from NCL, visit the Shore Excursions section of this website. There also are a number of private tour companies available via an Internet search. For recommendations about "must see" attractions, there are many books available from experienced travel writers with tips and suggestions.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
TravellingMan
From East to West
Question

Guaranteed mini suite 11136 on the Jade

Does this room have an open balcony or plexiglass? Is this room noisy?
asked 2 months, 1 week ago
By
Gelli
Nyc
on Norwegian Jade
1 answer
Answers
answer 1
It's an open balcony with plexiglass beneath the railing.Can't answer as to noise since haven't been in that location on any NCL ship.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
Question

Are tea and coffee making facilities available in inside cabins

asked 2 months, 1 week ago
By
Dbond
on Norwegian Jade
2 answers
Answers
answer 1
No. Coffee machines are only available in balcony and higher class of staterooms.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Number One Contributor
Number One Contributor
answered 1 month ago
By
Amit
Miami
answer 2
Coffee yes, and guess you could use the coffer maker for tea in most staterooms. The amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in studio, inside & ocean view staterooms), ice bucket, beach towels, mini-safe (Approx. 12”W x 12”D x 4.3”H), hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
Question

is smoking permitted on the balcony

asked 2 months, 1 week ago
By
Anonymous
on Norwegian Jade
2 answers
Answers
answer 1
No, smoking is prohibited on balconies. Please see this link of more info:

https://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
TravellingMan
From East to West
answer 2
No, refer to the following link for the policy on smoking.

https://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
Question

Are towels provided in the rooms?

asked 2 months, 2 weeks ago
By
Tracytml
on Norwegian Jade
2 answers
Answers
answer 1
Yes, towels are provided in all staterooms. Your cabin steward will change them as needed.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Number One Contributor
Number One Contributor
answered 1 month ago
By
Amit
Miami
answer 2
Yes, the amenities in the ship's stateroom are like any hotel. Bath & hand towels, mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
By
Bob806
Question

Do the serve strongbow cider ?

asked 2 months, 2 weeks ago
By
donnam17
Wales
on Norwegian Jade
1 answer
Answers
answer 1
The bars carry a wide selection of national and international beers, wines and other alcohols. I cannot say if a specific brand is available but if it is popular, there is a fair chance that you will find it on the ship.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
By
Amit
Miami
Question

Are soft drinks or juices included with meals on Jade and are any tea making facilities included in inside cabin

asked 2 months, 2 weeks ago
By
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
Coffee (except specialty coffees like lattes), tea, iced tea, tap water, juices (except fresh squeezed), milk are included but some (i.e., juice) not always available all times of the day or all venues. A soda package is available if you're interested. Refer to the following link for details.

https://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 2 months, 2 weeks ago
By
Bob806
Question

How old do you need to be to use the fitness centre?

asked 2 months, 3 weeks ago
By
Anonymous
Leicester
on Norwegian Jade
1 answer
Answers
answer 1
According to the guest policy page, 16 years and older may use the fitness centre.

See the section titled "Age Policies" about 2/3 down the page at https://www.ncl.com/faq/guest-conduct-policy
answered 2 months, 2 weeks ago
By
WhensMyNextCruise
Question

Can I bring my hair curling iron

asked 2 months, 4 weeks ago
By
BekyafronNY
on Norwegian Jade
1 answer
Answers
answer 1
Guests are allowed to bring on a curling iron.
answered 2 months, 3 weeks ago
By
NCLSTAFF85
MIAMI
Question

Can I bring my curling iron

asked 2 months, 4 weeks ago
By
Anonymous
on Norwegian Jade
1 answer
Answers
answer 1
There are no restrictions on getting curling irons on the ship.
Number One Contributor
Number One Contributor
answered 1 month, 1 week ago
By
Amit
Miami
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