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Most Recent Questions
Recent Question:
I was sent an email to "Upsell" my reservation. How does one do this?
Recent Question:
Is there a coffee machine or a kettle in a balcony cabin (BC category)
Recent Question:
How much are alcoholic drinks? Is it worth the money to get the drink package?
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Shoes in main dining room
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Will the iConcierge App be available on Norwegian Dawn before December 2016?
Questions with Most Recent Answers
Question:
Shoes in main dining room
Question:
We have selected the unlimited beverage package, what is the protocal around tipping the bartenders?
Question:
I see there is a sauna on board. Is it free to use the sauna or an extra charge
Question:
Can I get milk for my daughter at any time? Is it included?
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Will anything special be happening for Super Bowl aboard the Norwegian Jewel?

Customer Ask & Answer for
Norwegian Jewel

Customer Ask & Answer:
88 Questions
 
125 Answers
Customer Stories:
Norwegian Jewel Page

Ask & Answer for Norwegian Jewel

Question

Should speciality coffee be included in the beverage package ?

Why does NCL not consider a soft drinks (soda) and speciality coffee package or included in the soda package as you would drink one or the other.
asked 3 months, 1 week ago
By
Bernese
Scotland
on Norwegian Jewel
4 answers
Answers
answer 1
The Ultimate Beverage package does not include specialty coffee.
answered 2 months, 4 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
Specialty coffees are usually priced higher than sodas, so if they are included in the soda package, the soda package price will have to be raised to cover the cost of specialty coffees.
It probably makes sense having a separate package for specialty coffees. Not sure how popular it would be for most people. Personally, I wouldn't drink more than one espresso a day. In my case it wouldn't make sense getting the package.
Best Answer
Number One Contributor
Number One Contributor
answered 3 months ago
By
Amit
Miami
answer 3
There is a soda package and a bottled water package that you can purchase for your cruise, refer to the link below for details. Whether or not there should be a specialty coffee package is debatable.

http://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
answer 4
Soft drinks (soda) and bottled water packages are available on board. Also, soft drinks are included in the alcohol beverage packages. At this time there is no specialty coffee package that I know of and won't debate whether or not there should be one. Refer to the following link for more information on the different packages.

http://www.ncl.com/onboard-packages/beverage-packages
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
Question

About Suite (Category SC) perks on Jewel, is laundry service included?

asked 5 months ago
By
Anonymous
Maryland
on Norwegian Jewel
3 answers
Answers
answer 1
Laundry service is not included in any suite category.
answered 4 months, 3 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
Below is a link to suite amenities, however laundry service is not one of them.

http://www.ncl.com/why-cruise-norwegian/cruise-accommodations/cruise-suites-and-penthouses
Top 10 Contributor
Top 10 Contributor
answered 5 months ago
By
Bob806
answer 3
No, laundry service is not included as one of the perks for the guests staying in the suites.
Best Answer
Number One Contributor
Number One Contributor
answered 5 months ago
By
Amit
Miami
Question

are coffee and lates part of the beverage plan

asked 4 months ago
By
biigmac
on Norwegian Jewel
3 answers
Answers
answer 1
Regular and decafe coffee are complimentary onboard. Specility coffee is not apart of the Beverage Package therefore would be charged to your onboard account.
answered 3 months, 4 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
Coffee and tea are complimentary at all restaurants. Specialty coffees like lattes, cappuccinos etc have a small charge and is not included in any beverage package.
Best Answer
Number One Contributor
Number One Contributor
answered 4 months ago
By
Amit
Miami
answer 3
Regular & decaf coffee is complimentary. However, lattes, capercinos, etc. are not included in the adult beverage plan.
Top 10 Contributor
Top 10 Contributor
answered 4 months ago
By
Bob806
Question

Unlimited beverages

The package of unlimited beverages does it include speciality type coffee drinks (example cappuccino and latte etc.)
asked 3 months, 1 week ago
By
Bernese
Scotland
on Norwegian Jewel
3 answers
Answers
answer 1
The Ultimate Beverage Packages does not include specialty coffee.
answered 3 months, 1 week ago
By
NCLSTAFF85
MIAMI
answer 2
The ultimate beverage package only includes alcoholic drinks and sodas. Specialty coffee and bottled water are not included.
Here are the terms and conditions
http://www.ncl.com/terms/ultimate-beverage-package
Best Answer
Number One Contributor
Number One Contributor
answered 3 months, 1 week ago
By
Amit
Miami
answer 3
Specialty coffee drinks are not included. Refer to either of the following links for package terms & conditions.

http://www.ncl.com/terms/ultimate-beverage-package
http://www.ncl.co.uk/already-booked/gifts-and-more/beverage/terms/
Top 10 Contributor
Top 10 Contributor
answered 3 months, 1 week ago
By
Bob806
Question

soda in glass bottles

can i bring soda on board that's in manufacturer sealed glass bottles? or do they need to be in plastic or cans?
asked 3 months, 1 week ago
By
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
I believe that for safety reasons, the containers cannot be glass.
Number One Contributor
Number One Contributor
answered 3 months ago
By
Amit
Miami
answer 2
Soda in glass bottles would likely be prohibited in certain areas of the ship (i.e., the pool deck) as they are a potential hazard (i.e., broken glass). It would be best for you to bring your soda in cans or plastic bottles.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
answer 3
NCL has moved away from serving beverages in bottles as the potential for broken glass creates a safety issue, especially on the pool deck, and potentially would limit where you could take them. I would recommend that whatever soft drinks you bring on board be in cans or plastic bottles.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
Question

kids flotation devices

please provide a list of approved children's flotation devices.
asked 3 months, 1 week ago
By
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
I don't think NCL has an approved list of flotation devices. Common sense should prevail here - as long as the device you bring is safe for your kid and cannot injure other kids, you shouldn't have a problem.
Number One Contributor
Number One Contributor
answered 3 months ago
By
Amit
Miami
answer 2
As the pool is small on the ship you should have no problem bringing a child's life vest or inflatable arm floaty devices. Other devices such as ring tubes/buoys, noodles would not be permitted as there isn't room in the pool for them.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
answer 3
If you're referring to floatation devices for a chiid that you want to bring with you I'm fairly certain the only one you can use on the ship in the pool for children is a child's life vest, inflatable arm floaties or similar floating aids worn by the child. Other devices such as noodles, ring buoys, boogie boards and the like would likely not be permitted in the pool given the small size of the pool.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
Question

Is water included in the drink package?

asked 3 months, 1 week ago
By
Anonymous
Saskatchewan
on Norwegian Jewel
3 answers
Answers
answer 1
Bottled water is not included in the Ultimate Beverage Package. We do have water bottle packages available.
Below is the link for the pricing for the water packages.
https://www.ncl.com/onboard-packages/bottled-water-packages
answered 2 months, 4 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
No. Bottled water is not included in the package.

http://www.ncl.com/terms/ultimate-beverage-package
Number One Contributor
Number One Contributor
answered 3 months ago
By
Amit
Miami
answer 3
Tap water on the ship is free but bottled water is not included in the Ultimate Beverage Package. There is a separate package for bottled water, refer to the link below, or you can bring your own on board as carry-on or checked luggage at some of the ports.

http://www.ncl.com/onboard-packages/beverage-packages
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
By
Bob806
Question

is there a cigar lounge on the ship

asked 8 months ago
By
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
I have been on the Jewel for 3 cruises, twice in the past year, and am pleased to say that there is a decent cigar lounge on board called "The Humidor." The Lounge is on Deck 6, near the Casino and the Wine Bar. There are 10 leather armchairs in the Lounge and the air is well circulated through an air filtration system.
Best Answer
answered 3 months, 2 weeks ago
By
prspad
Glendale, California
answer 2
Yes there is a cigar bar on the Norwegian Jewel.
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 3
I don't believe that the ship has a cigar lounge onboard the ship. On it's sister sip, the Pearl, the cigar lounge is located on deck 6. The Jewel has the same layout but it doesn't show the cigar lounge on deck 6.
Number One Contributor
Number One Contributor
answered 8 months ago
By
Amit
Miami
Question

Are hair dryers provided in the bathrooms on the Jewel?

asked 1 month, 2 weeks ago
By
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
Yes, all staterooms have hair dryers.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
By
BStu19
answer 2
Yes, there are hair dryers in all staterooms. The amenities provided are similar to a typical hotel room, including shampoo and soap, mini-fridge, TV, and hair dryer. Except for most inside and ocean view rooms (and studios on ships which have them), all rooms also include a coffee maker. Clothes irons, ironing boards and other amenities may be available on request from your cabin attendant.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
By
TravellingMan
From East to West
answer 3
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
Bob806
Question

Can I make an 11:30 flight in Seattle

I will be on the Jewel in Seattle in July 2015. Can I make an 11:30 flight getting off with my lugguage?
asked 11 months ago
By
sparkygirl
on Norwegian Jewel
2 answers
Answers
answer 1
For Seattle we recommend that flights should not depart prior to 12:30 pm.
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 2
Normally it is recommended that you make your flight reservation at least 5-6 hours after the ship docking.
The ships normally dock around 8 AM and the disembarkation starts about 30 min after the ship is cleared by customs officials. The first guests to leave are the VIP guests staying in the suites followed by guests walking off the ship with their own luggage.
If you have too many bags or you don't want to walk off the ship with your bags, pick the disembarkation tags for the earliest disembarkation slot that is available. The bag tags are available near the shore excursion desk. You will have to pick the bags at the port and go through customs & immigration. You can expect to be curbside around 9:30 AM.
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
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