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can passengers traveling with passengers with priority boarding board the ship together
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Questions with Most Recent Answers
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can passengers traveling with passengers with priority boarding board the ship together
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is alcohol complimentary in the casino
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Thermal spa area
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Customer Ask & Answer for
Norwegian Jewel

Customer Ask & Answer:
289 Questions
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421 Answers
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Norwegian Jewel Page

Ask & Answer for Norwegian Jewel

Question

bring liquor onboard

can I bring a bottle of my husbands fav scotch onboard?
asked 3 months, 2 weeks ago
by
Anonymous
on Norwegian Jewel
5 answers
Answers
answer 1
Guests are not allowed to bring liquor onboard only wine or champagne.
answered 3 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Simple answer, NO. If they found it they will confiscate till the end of the cruise and then return it, if unopened. If the bottle is open expect to lose it!!
Top 25 Contributor
Top 25 Contributor
answered 3 months, 1 week ago
by
Casofilia
 - Kawerau NZ
answer 3
You cannot bring your own liquor onboard the ship. Any liquor you bring onboard the ship will be confiscated by the ship's security and returned to you on the last night of the cruise. Same is true for any liquor you purchase at any of the ports you visit.
However, you are allowed to bring wine and champagne onboard the ship but there is a corkage fee per bottle.
Best Answer
Number One Contributor
Number One Contributor
answered 3 months, 1 week ago
by
Amit
 - Miami
answer 4
No, any alcohol you attempt to bring on board will be confiscated and returned at the end of the cruise.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 1 week ago
by
Bob806
 - NJ
answer 5
No. You can bring wine or champagne onboard subject to a corkage fee, but you cannot bring beer or spirits.

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 3 months, 2 weeks ago
by
BStu19
Question

Do the cabins contain bedside clocks?

Does the closet have an ample amount of hangers?
asked 9 months ago
by
Trinkie
on Norwegian Jewel
4 answers
Answers
answer 1
I always bring a small clock that's illuminated. I wake up a lot during the night & like to know what time it is.
That's one item I always take along.
answered 4 months, 1 week ago
by
dhepner
answer 2
There are no clocks in your stateroom. The room phone shows the time on it and you can use the phone's automated wake up service to setup alarms.
The closets have about 15-20 hangers. You can always get more from the cabin steward.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
The only rooms with bedside clocks, or any clocks for that matter are suites. Your steward can provide as many hangers as you can fit in the closet.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
answer 4
There are no clocks in the staterooms and I can only remember having seen 2 on the entire ship. As I recall there's about 12 hangers in the closet and I think you can request more from the room steward. Or pack extra hangers depending on how many you need.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
Question

Are Blue Jeans with a nice shirt acceptable at Cagney's Steakhouse?

asked 9 months ago
by
JoanT
on Norwegian Jewel
4 answers
Answers
answer 1
Jeans and nice shirt are acceptable and normal in all venues on board including MDR and all specialty restaurants.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
answer 2
Yes. jeans are fine as long as it is not torn and you have proper shoes to go along with it.
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
This link should answer your questions -

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
answer 4
Per the FAQ link below, yes.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
Question

Can I pre-order a bottle of vodka for my stateroom?

I plan on bringing a case of soda or juice for mixers, but can I have a bottle of Vodka delivered to my room to keep there?
asked 11 months ago
by
Anonymous
on Norwegian Jewel
4 answers
Answers
answer 1
Yes we do offer a Bar Setup where you are able to purchse bottles of alcohol and have them delvered to your cabin on every ship except the Pride of America. You may be able to add a Bar Setup by either logging into you ncl.com account or by calling into the Reservations Department.
Best Answer
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
You can absolutely call and order a bar setup before sailing. They will give you prices for different brands. It doesn't matter what kind of room you have or if you are a VIP. If you are in an Owners Suite or the Garden Villa, your room comes with a bar setup so no need to pre-order.
Top 100 Contributor
Top 100 Contributor
answered 11 months ago
by
KateD
answer 3
You cannot bring drinks of any kind on board except wine, which has a $15 corking fee per bottle. Soda and alcohol are where the cruise ships make their money.
Top 1000 Contributor
Top 1000 Contributor
answered 11 months ago
by
vaporsdad
 - Florida
answer 4
You cannot buy hard liquor bottles on board the ship nor are you allowed to take it with you. NCL does have the option, usually for VIP guests, where they can call NCL's reservation desk at least 30 days ahead of the sail date and have NCL make the arrangements to deliver the bottle to your stateroom. However, you have to pay a premium price for it and it probably won't be worth the cost.
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
Question

are there wheel chairs available to rent aboard the jewel?

asked 11 months ago
by
beeper
on Norwegian Jewel
3 answers
Answers
answer 1
This is from Norwegian's web site www.ncl.com/about/accessible-cruising
Guests with Mobility Impairments
A wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship for guests who cannot walk on their own. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If you will require regular use of a wheelchair, we strongly recommend that you bring your own wheelchair with you. You may also make rental arrangements onboard from a limited supply of rental wheelchairs which are available onboard on a first come first serve basis.

In the middle of the paragraph they say no, but the last sentence says yes. Be safe, bring your own or make advanced arrangements.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BanC
 - Arizona
answer 2
NCL doesn't provide wheel chairs or scooters to rent. There are a few wheel chairs available onboard the ship but that is only for assisting the guests during embarkation and disembarkation. You will either need to bring your own wheel chair or use the third party company that NCL suggests on their website to make the arrangements to rent a wheel chair
http://www.ncl.com/about/accessible-cruising
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 3
A limited supply, and they are first come first served; you should make advanced arrangements. Here is the Norwegian web page on 'Accessible Cruising' (which has web links and phone numbers): http://www.ncl.com/about/accessible-cruising
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BanC
 - Arizona
Question

Are irons available for pressing clothes in the staterooms?

asked 11 months ago
by
hopalong
on Norwegian Jewel
3 answers
Answers
answer 1
Guests are not permitted to bring and use their own irons or steamers onboard. Norwegian Cruise Line carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They would be able to be requested though housekeeping ir Guest Services Desk.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Guests are not allowed to bring irons onboard for safety reasons. There will be irons and ironing boards available to guests to be able to use for a couple of hours and then would have to be returned, ask your room steward or guest services.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 3
You can "borrow" an iron and board from your room steward. He/she will deliver it and retrieve it later. You cannot bring your own on board.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
rvsullivan
 - Texas
Question

I don't see anywhere to make online payments

asked 10 months ago
by
Pam12
on Norwegian Jewel
3 answers
Answers
answer 1
If you made your reservation with a travel agent then you would only be able to make a payment through that agency. If you did book directly with us and still not able to make a payment online then you can contact our Automation Support Department for assistance at 1-866-625-1160.
answered 10 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
You have to log onto MyNCL. You'll se a 'Make a Payment' option there.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
answer 3
Login to "My NCL", go to Vacation Summary and expand the Payment section then click on "Make a Payment" in the lower right corner.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
Question

Isk the "Price per Guest" fee for the paid dining, the cost of the meal, or just a cover charge?

asked 9 months ago
by
Shrub
on Norwegian Jewel
3 answers
Answers
answer 1
It's the only additional fee you pay for dining in the specialty restaurants. You don't pay anything else for the meal - although some of the restaurants have special dishes that carry a nominal additional charge over the cover charge.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
answer 2
It is the total cost of dining in that venue. You may wish to tip. If you want a second entree in the specialty restaurant it has an additional cost for a second entree.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
answer 3
It's a cover charge and cost of the meal.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
Question

Are there private rooms with a phone that connects to the outside world?

asked 9 months ago
by
Greg4511
on Norwegian Jewel
3 answers
Answers
answer 1
Yes, all staterooms have phones which can be used for ship to shore phone calls. Cell phone service is also available once the ship is at sea via CellAtSea through Maritime Communications Partner (MCP). You may want to check with your personal service provider for any international roaming rates that would apply.

Wifi is not free, is a satellite connection which can be slow and reception on the ship varies depending on your location on the ship.

Refer to the following links for more info.

http://www.ncl.com/faq#staying-in-touch
http://www.ncl.com/about/staying-connected-sea-cellular-phone-service-texting
http://www.ncl.com/about/staying-connected-sea-internet-access
http://www.ncl.com/sites/default/files/Rack_Card_Freestyle_09122011.pdf
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
answer 2
Your stateroom has a phone and you can use it to connect to anyone on land. Check the phone directions on how to make calls to any country. The charges are quite high since they use satellite communication for making the phone calls.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
I'm not sure what your question is? All rooms are private rooms, that is, you are only sharing with whoever is in your party. Every room has a phone that can call anywhere on the ship and also can make calls to land. There is a significant charge to make calls home.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
Question

Will Mass be offered on Sunday morning in the Chapel

We are booked on Norwegian Jewel
Departing Houston
December 13-20, 2014
asked 9 months ago
by
Shrub
on Norwegian Jewel
3 answers
Answers
answer 1
The only time there are services is if a member of clergy is on board and offers to perform one. It will be posted in the dailies if available.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
answer 2
NCL doesn't have any kind of religious services onboard the ship. However, if a priest is travelling as a guest onboard the ship, they are allowed to conduct religious services.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
NCL does not provide any religious services on its cruises.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
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