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Most Recent Questions
Recent Question:
Can you bring water and soda on board, and electric iron
Recent Question:
are there dvd players in cabins?
Recent Question:
Ham Radio on Norwegian Jewel
Recent Question:
How is gluten free dining managed?
Recent Question:
do the mini suites have a bathrub?
Questions with Most Recent Answers
Question:
Can you bring water and soda on board, and electric iron
Question:
are there dvd players in cabins?
Question:
What time do the entertainment shows start?
Question:
Is there a nightly turn down service for penthouse suites and will the cabin seward clean our room more than once during the day?
Question:
do the mini suites have a bathrub?

Customer Ask & Answer for
Norwegian Jewel

Customer Ask & Answer:
375 Questions
 | 
546 Answers
Customer Stories:
Norwegian Jewel Page

Ask & Answer for Norwegian Jewel

Question

Does the Jewel have a place to watch Monday Night Football?

We are sailing 12/1/13 from New Orleans on the Jewel and want to watch the Saints/Seahawks game on 12/2/13.
asked 11 months ago
by
Anonymous
 - New Orleans Who Dat??
on Norwegian Jewel
4 answers
Answers
answer 1
There are sports bars with televisions onboard and if there is a satellite signal then they would be most likely to put on the game, however theres no way to confirm that until you are onboard.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
I'm sure you will be able to find the game someplace, whether it be in the atrium or in the sports bar, or one of the lounges on board.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
answer 3
They have a sports bar and it may be available for viewing there.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Sparks1093
 - Vermont
answer 4
Games are sometimes shown in the bars. Ask if the one you want is available and perhaps they can tune it in for you. Depends on what is available on the ship.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
rvsullivan
 - Texas
Question

Is there an iron in the room?

If not, any ideas for wrinkly clothes besides paying for laundry services?
asked 9 months ago
by
Anonymous
on Norwegian Jewel
4 answers
Answers
answer 1
Irons are not in each cabin however you would be able to request an iron either from guest services desk or from your cabin stewart.
answered 9 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
I think the Downy Wrinkle release works well. Also, a steamy shower helps.
Top 25 Contributor
Top 25 Contributor
answered 9 months ago
by
KateD
answer 3
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 4
Your room steward will bring you an iron upon request for use for a short period of time. If I remember correctly, they will bring an ironing board also. They are very accommodating.
Best Answer
answered 9 months ago
by
Casterman801
 - Tennessee
Question

Booked excursion

if we book an excursion through NCL and they run late returning us to the ship, will the ship wait for us?
asked 9 months ago
by
pedwins
on Norwegian Jewel
4 answers
Answers
answer 1
Yes. That is one of the main advantage of booking through NCL. If the return is delayed for any reason, the ship will wait until all of you are onboard.
Best Answer
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 2
The ship will wait for any/all passengers delayed returning to the ship provided it is an NCL sponsored/booked shore excursion.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
answer 3
If you are on a ship's excursion, the ship will wait as long as possible, and should they have to leave will get you to the next port.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
answer 4
As long as you're on an NCL excursion, the ship will not leave without you. This is one of the advantages of booking their excursions.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BStu19
Question

Is smoking allowed on board?

asked 8 months ago
by
DF13
on Norwegian Jewel
4 answers
Answers
answer 1
As of Nov. 2014 no smoking on balconies and limited in casino. This is also the regs on electronic smoking devices. Go to FAQ on what you should know and it will explain in fully
Top 1000 Contributor
Top 1000 Contributor
answered 1 month ago
by
jerrox
answer 2
You are allowed to smoke in designated smoking areas outside the ship, in the casino and in your balcony but not in your stateroom. If the ship has cigar bars, you can smoke cigars in the bars or designated smoking lounge. Cigar smoking is not allowed in your stateroom or your balcony.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 3
Yes, refer to the policy via the following link.

http://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
answer 4
Yes, on all balconies, casino and designated area's on deck. Not in dining or child care area's.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
rvsullivan
 - Texas
Question

Can I pre-order a bottle of vodka for my stateroom?

I plan on bringing a case of soda or juice for mixers, but can I have a bottle of Vodka delivered to my room to keep there?
asked 6 months ago
by
Anonymous
on Norwegian Jewel
4 answers
Answers
answer 1
Yes we do offer a Bar Setup where you are able to purchse bottles of alcohol and have them delvered to your cabin on every ship except the Pride of America. You may be able to add a Bar Setup by either logging into you ncl.com account or by calling into the Reservations Department.
Best Answer
answered 6 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
You can absolutely call and order a bar setup before sailing. They will give you prices for different brands. It doesn't matter what kind of room you have or if you are a VIP. If you are in an Owners Suite or the Garden Villa, your room comes with a bar setup so no need to pre-order.
Top 25 Contributor
Top 25 Contributor
answered 6 months ago
by
KateD
answer 3
You cannot bring drinks of any kind on board except wine, which has a $15 corking fee per bottle. Soda and alcohol are where the cruise ships make their money.
Top 1000 Contributor
Top 1000 Contributor
answered 6 months ago
by
vaporsdad
 - Florida
answer 4
You cannot buy hard liquor bottles on board the ship nor are you allowed to take it with you. NCL does have the option, usually for VIP guests, where they can call NCL's reservation desk at least 30 days ahead of the sail date and have NCL make the arrangements to deliver the bottle to your stateroom. However, you have to pay a premium price for it and it probably won't be worth the cost.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
Question

Are Blue Jeans with a nice shirt acceptable at Cagney's Steakhouse?

asked 4 months ago
by
JoanT
on Norwegian Jewel
4 answers
Answers
answer 1
Jeans and nice shirt are acceptable and normal in all venues on board including MDR and all specialty restaurants.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
by
rvsullivan
 - Texas
answer 2
Yes. jeans are fine as long as it is not torn and you have proper shoes to go along with it.
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 3 months, 4 weeks ago
by
Amit
 - Miami
answer 3
This link should answer your questions -

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
by
BStu19
answer 4
Per the FAQ link below, yes.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
by
Bob806
Question

are there any packages that include beer and wine for the full cruise

asked 10 months ago
by
spamman
on Norwegian Jewel
4 answers
Answers
answer 1
Yes, check out the link below.

http://www.ncl.com/freestyle-cruise/gifts-and-more#diningpackage

Shows you dining, drinks, soda packages and more great info.
Top 1000 Contributor
Top 1000 Contributor
answered 9 months ago
by
KellyM
 - North Dakota
answer 2
The unlimited packages have to be purchased by everyone in the room over age 21. There are also smaller deals. For instance you should be able to get a bucket of beer where you pay for 5 and get 1 free. Also there are wine packages where you save a % off buying a few bottles. They will give you tickets for each bottle which you can bring with you and retrieve in the dining room or in one of the bars.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 9 months ago
by
KateD
answer 3
NCL has a "Corks and Caps Wine and Beer" package for unlimited beer and wine by the glass. There are some restrictions on buying the package.
Here are some more details on it
http://www.ncl.com/sites/default/files/Corks-and-Caps-08052013.pdf
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 4
Yes there is. You can purchase before your cruise or during the first two days of your cruise.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
Question

Is there shampoo and soap supplied in staterooms? Tks

asked 11 months ago
by
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
We provide shampoo and conditioner in the cabins. They are a generic brand.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
The bathrooms have liquid body wash and shampoo dispensers. The sinks have soap dispensers. They soaps are some generic brand that and the cabin stewards refill the dispensers.
I would suggest packing your own favorite brand of soap and shampoos in your luggage.
Best Answer
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 3
Yes, shampoo/conditioner and soap are in dispensers in the bathroom and shower.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
rvsullivan
 - Texas
Question

Anyone on the Jewel on 1/5/14

Is anyone else on the Jewel out of New Orleans on 1/5/14? This is our first time cruising with NCL. Any pointers would be great.

Thanks
Chris
asked 11 months ago
by
KCRookie
 - Kansas City Kansas
on Norwegian Jewel
3 answers
Answers
answer 1
My family and I will be on it best advise relax and and enjoy all the ship has to offer.
answered 11 months ago
by
Steve51
 - Orange county Ca.
answer 2
To connect with fellow passengers try NCL's Facebook page or "Cruise Roll Call" on cruise related web sites. Read the FAQ's (link below) for info on things like what to pack, tipping, etc.

http://www.ncl.com/faq

Other links of interest:
http://www.ncl.com/sites/default/files/DiningGuide_06242013.pdf
Info via the Learn About Our Cruises, Get Ready for Your Cruise, Deck Plans & What's On Board links above.

In general relax, have fun and do what you want when you want. Enjoy your cruise.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 3
This will be our first time on Norwegian also. It's three Moms and daughters for the cruise.
Diane
answered 11 months ago
by
Deemack
 - New Orleans
Question

Are there any Free Steam Rooms on board the Jewel?

asked 11 months ago
by
LenJewelCruise
on Norwegian Jewel
3 answers
Answers
answer 1
Does anyone know the typical cost for access to the SPA area? I am interested in just having access to the steam rooms and sauna, not having any treatments. Is that possible or do you have to sign up for a treatment in order to use these facilities? Appreciate the info.
answered 10 months ago
by
LenJewelCruise
answer 2
No. The steam rooms are located in the spa area and there is a fee for using the spa facility and services.
Best Answer
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
No, you must have access to the spa and there is a charge for that.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
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