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Most Recent Questions
Recent Question:
Can suite guests (Penthouse, not Haven) still dine for breakfast and lunch in Cagney's on the Jewel?
Recent Question:
How much of the food is vegan?
Recent Question:
Drink Package & Welcome drinks
Recent Question:
can passengers traveling with passengers with priority boarding board the ship together
Recent Question:
Balcony Railing
Questions with Most Recent Answers
Question:
Can suite guests (Penthouse, not Haven) still dine for breakfast and lunch in Cagney's on the Jewel?
Question:
How much of the food is vegan?
Question:
Can I make an 11:30 flight in Seattle
Question:
Drink Package & Welcome drinks
Question:
can passengers traveling with passengers with priority boarding board the ship together

Customer Ask & Answer for
Norwegian Jewel

Customer Ask & Answer:
257 Questions
 | 
376 Answers
Customer Stories:
Norwegian Jewel Page

Ask & Answer for Norwegian Jewel

Question

bring liquor onboard

can I bring a bottle of my husbands fav scotch onboard?
asked 4 months, 2 weeks ago
by
Anonymous
on Norwegian Jewel
5 answers
Answers
answer 1
Guests are not allowed to bring liquor onboard only wine or champagne.
answered 4 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Simple answer, NO. If they found it they will confiscate till the end of the cruise and then return it, if unopened. If the bottle is open expect to lose it!!
Top 25 Contributor
Top 25 Contributor
answered 4 months, 1 week ago
by
Casofilia
 - Kawerau NZ
answer 3
You cannot bring your own liquor onboard the ship. Any liquor you bring onboard the ship will be confiscated by the ship's security and returned to you on the last night of the cruise. Same is true for any liquor you purchase at any of the ports you visit.
However, you are allowed to bring wine and champagne onboard the ship but there is a corkage fee per bottle.
Best Answer
Number One Contributor
Number One Contributor
answered 4 months, 2 weeks ago
by
Amit
 - Miami
answer 4
No, any alcohol you attempt to bring on board will be confiscated and returned at the end of the cruise.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 2 weeks ago
by
Bob806
 - NJ
answer 5
No. You can bring wine or champagne onboard subject to a corkage fee, but you cannot bring beer or spirits.

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 4 months, 2 weeks ago
by
BStu19
Question

Do the cabins contain bedside clocks?

Does the closet have an ample amount of hangers?
asked 10 months ago
by
Trinkie
on Norwegian Jewel
4 answers
Answers
answer 1
I always bring a small clock that's illuminated. I wake up a lot during the night & like to know what time it is.
That's one item I always take along.
answered 5 months, 1 week ago
by
dhepner
answer 2
There are no clocks in your stateroom. The room phone shows the time on it and you can use the phone's automated wake up service to setup alarms.
The closets have about 15-20 hangers. You can always get more from the cabin steward.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
The only rooms with bedside clocks, or any clocks for that matter are suites. Your steward can provide as many hangers as you can fit in the closet.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
answer 4
There are no clocks in the staterooms and I can only remember having seen 2 on the entire ship. As I recall there's about 12 hangers in the closet and I think you can request more from the room steward. Or pack extra hangers depending on how many you need.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
Question

Are Blue Jeans with a nice shirt acceptable at Cagney's Steakhouse?

asked 10 months ago
by
JoanT
on Norwegian Jewel
4 answers
Answers
answer 1
Jeans and nice shirt are acceptable and normal in all venues on board including MDR and all specialty restaurants.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
answer 2
Yes. jeans are fine as long as it is not torn and you have proper shoes to go along with it.
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
This link should answer your questions -

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
answer 4
Per the FAQ link below, yes.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
Question

I don't see anywhere to make online payments

asked 11 months ago
by
Pam12
on Norwegian Jewel
3 answers
Answers
answer 1
If you made your reservation with a travel agent then you would only be able to make a payment through that agency. If you did book directly with us and still not able to make a payment online then you can contact our Automation Support Department for assistance at 1-866-625-1160.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
You have to log onto MyNCL. You'll se a 'Make a Payment' option there.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BStu19
answer 3
Login to "My NCL", go to Vacation Summary and expand the Payment section then click on "Make a Payment" in the lower right corner.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

Isk the "Price per Guest" fee for the paid dining, the cost of the meal, or just a cover charge?

asked 10 months ago
by
Shrub
on Norwegian Jewel
3 answers
Answers
answer 1
It's the only additional fee you pay for dining in the specialty restaurants. You don't pay anything else for the meal - although some of the restaurants have special dishes that carry a nominal additional charge over the cover charge.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
answer 2
It is the total cost of dining in that venue. You may wish to tip. If you want a second entree in the specialty restaurant it has an additional cost for a second entree.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
answer 3
It's a cover charge and cost of the meal.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
Question

Are there private rooms with a phone that connects to the outside world?

asked 10 months ago
by
Greg4511
on Norwegian Jewel
3 answers
Answers
answer 1
Yes, all staterooms have phones which can be used for ship to shore phone calls. Cell phone service is also available once the ship is at sea via CellAtSea through Maritime Communications Partner (MCP). You may want to check with your personal service provider for any international roaming rates that would apply.

Wifi is not free, is a satellite connection which can be slow and reception on the ship varies depending on your location on the ship.

Refer to the following links for more info.

http://www.ncl.com/faq#staying-in-touch
http://www.ncl.com/about/staying-connected-sea-cellular-phone-service-texting
http://www.ncl.com/about/staying-connected-sea-internet-access
http://www.ncl.com/sites/default/files/Rack_Card_Freestyle_09122011.pdf
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 2
Your stateroom has a phone and you can use it to connect to anyone on land. Check the phone directions on how to make calls to any country. The charges are quite high since they use satellite communication for making the phone calls.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
I'm not sure what your question is? All rooms are private rooms, that is, you are only sharing with whoever is in your party. Every room has a phone that can call anywhere on the ship and also can make calls to land. There is a significant charge to make calls home.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
Question

Will Mass be offered on Sunday morning in the Chapel

We are booked on Norwegian Jewel
Departing Houston
December 13-20, 2014
asked 10 months ago
by
Shrub
on Norwegian Jewel
3 answers
Answers
answer 1
The only time there are services is if a member of clergy is on board and offers to perform one. It will be posted in the dailies if available.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
answer 2
NCL doesn't have any kind of religious services onboard the ship. However, if a priest is travelling as a guest onboard the ship, they are allowed to conduct religious services.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
NCL does not provide any religious services on its cruises.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
Question

Smoking areas

Where on board are the smoking areas?
asked 9 months ago
by
auctionjunky
on Norwegian Jewel
3 answers
Answers
answer 1
If you go to FAQ on things to know and type in smoking. The policy will clearly state that smoking is NOT allowed on any of the balconies.
Top 1000 Contributor
Top 1000 Contributor
answered 8 months ago
by
jerrox
answer 2
Just noticed on FAQ on preparing for a cruise. As of Nov. 2014 there will be more restrictions where you can smoke, including no more smoking on any balconies, and restricted areas in the casino. It is about time.
P.S. this also includes electronic smoking devices
Top 1000 Contributor
Top 1000 Contributor
answered 8 months ago
by
jerrox
answer 3
You are allowed to smoke in designated smoking areas outside the ship, in the casino and in your balcony but not in your stateroom. If the ship has cigar bars, you can smoke cigars in the bars or designated smoking lounge. Cigar smoking is not allowed in your stateroom or your balcony.
Starting in Nov, you cannot smoke in your state room balconies.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
Question

Is there a jewelry store on the ship

asked 8 months ago
by
Willowboo
on Norwegian Jewel
3 answers
Answers
answer 1
Yes, there is a duty free shop and a jewelry store.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
rvsullivan
 - Texas
answer 2
Jewelry is sold in a section of the store, so no separate store but the section is quite large with glass cases stored with rings,necklaces, watches, bracelets etc.The cosmetic/fragrance store is separate and also sell some custom jewelry.
They are open only when at sea.
Top 1000 Contributor
Top 1000 Contributor
answered 8 months ago
by
Feelosopher
answer 3
Yes, there is and often jewelry sales in the atrium.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
Question

What are the Latitude Rewards levels? How do they change?

I am a Bronze level. what are levels and how do they change?
asked 8 months ago
by
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
There are 4 different levels for Latitude Rewards. I have attatched the link that would provide you with information regarding Latitudes.
http://www.ncl.com/latitudes-rewards/rewards-points-and-benefits
answered 7 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Refer to the link below for tier levels and how they change. Also, additional links to more info are in the upper right corner of the page regarding Latitude Rewards.

http://www.ncl.com/latitudes-rewards/rewards-points-and-benefits
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
answer 3
You'll find all the details at this link -

http://www.ncl.com/latitudes-rewards/rewards-points-and-benefits
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
BStu19
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