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Customer Ask & Answer for
Norwegian Jewel

Customer Ask & Answer:
370 Questions
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550 Answers
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Ask & Answer for Norwegian Jewel

Question

Booked excursion

if we book an excursion through NCL and they run late returning us to the ship, will the ship wait for us?
asked 11 months ago
by
pedwins
on Norwegian Jewel
4 answers
Answers
answer 1
Yes. That is one of the main advantage of booking through NCL. If the return is delayed for any reason, the ship will wait until all of you are onboard.
Best Answer
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 2
The ship will wait for any/all passengers delayed returning to the ship provided it is an NCL sponsored/booked shore excursion.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 3
If you are on a ship's excursion, the ship will wait as long as possible, and should they have to leave will get you to the next port.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
rvsullivan
 - Texas
answer 4
As long as you're on an NCL excursion, the ship will not leave without you. This is one of the advantages of booking their excursions.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BStu19
Question

Do the cabins contain bedside clocks?

Does the closet have an ample amount of hangers?
asked 6 months ago
by
Trinkie
on Norwegian Jewel
4 answers
Answers
answer 1
I always bring a small clock that's illuminated. I wake up a lot during the night & like to know what time it is.
That's one item I always take along.
answered 1 month, 1 week ago
by
dhepner
answer 2
There are no clocks in your stateroom. The room phone shows the time on it and you can use the phone's automated wake up service to setup alarms.
The closets have about 15-20 hangers. You can always get more from the cabin steward.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 3
The only rooms with bedside clocks, or any clocks for that matter are suites. Your steward can provide as many hangers as you can fit in the closet.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
rvsullivan
 - Texas
answer 4
There are no clocks in the staterooms and I can only remember having seen 2 on the entire ship. As I recall there's about 12 hangers in the closet and I think you can request more from the room steward. Or pack extra hangers depending on how many you need.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
Question

Are Blue Jeans with a nice shirt acceptable at Cagney's Steakhouse?

asked 6 months ago
by
JoanT
on Norwegian Jewel
4 answers
Answers
answer 1
Jeans and nice shirt are acceptable and normal in all venues on board including MDR and all specialty restaurants.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
rvsullivan
 - Texas
answer 2
Yes. jeans are fine as long as it is not torn and you have proper shoes to go along with it.
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 3
This link should answer your questions -

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
BStu19
answer 4
Per the FAQ link below, yes.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
Question

Is smoking allowed on board?

asked 10 months ago
by
DF13
on Norwegian Jewel
4 answers
Answers
answer 1
As of Nov. 2014 no smoking on balconies and limited in casino. This is also the regs on electronic smoking devices. Go to FAQ on what you should know and it will explain in fully
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 3 months, 1 week ago
by
jerrox
answer 2
You are allowed to smoke in designated smoking areas outside the ship, in the casino and in your balcony but not in your stateroom. If the ship has cigar bars, you can smoke cigars in the bars or designated smoking lounge. Cigar smoking is not allowed in your stateroom or your balcony.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
Yes, refer to the policy via the following link.

http://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 4
Yes, on all balconies, casino and designated area's on deck. Not in dining or child care area's.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
rvsullivan
 - Texas
Question

bring liquor onboard

can I bring a bottle of my husbands fav scotch onboard?
asked 1 week, 5 days ago
by
Anonymous
on Norwegian Jewel
4 answers
Answers
answer 1
Simple answer, NO. If they found it they will confiscate till the end of the cruise and then return it, if unopened. If the bottle is open expect to lose it!!
Top 50 Contributor
Top 50 Contributor
answered 1 week ago
by
Casofilia
 - Kawerau NZ
answer 2
You cannot bring your own liquor onboard the ship. Any liquor you bring onboard the ship will be confiscated by the ship's security and returned to you on the last night of the cruise. Same is true for any liquor you purchase at any of the ports you visit.
However, you are allowed to bring wine and champagne onboard the ship but there is a corkage fee per bottle.
Number One Contributor
Number One Contributor
answered 1 week, 4 days ago
by
Amit
 - Miami
answer 3
No, any alcohol you attempt to bring on board will be confiscated and returned at the end of the cruise.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 4 days ago
by
Bob806
 - NJ
answer 4
No. You can bring wine or champagne onboard subject to a corkage fee, but you cannot bring beer or spirits.

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 1 week, 5 days ago
by
BStu19
Question

Is there an iron in the room?

If not, any ideas for wrinkly clothes besides paying for laundry services?
asked 11 months ago
by
Anonymous
on Norwegian Jewel
4 answers
Answers
answer 1
Irons are not in each cabin however you would be able to request an iron either from guest services desk or from your cabin stewart.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
I think the Downy Wrinkle release works well. Also, a steamy shower helps.
Top 25 Contributor
Top 25 Contributor
answered 11 months ago
by
KateD
answer 3
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 4
Your room steward will bring you an iron upon request for use for a short period of time. If I remember correctly, they will bring an ironing board also. They are very accommodating.
Best Answer
answered 11 months ago
by
Casterman801
 - Tennessee
Question

Can I pre-order a bottle of vodka for my stateroom?

I plan on bringing a case of soda or juice for mixers, but can I have a bottle of Vodka delivered to my room to keep there?
asked 8 months ago
by
Anonymous
on Norwegian Jewel
4 answers
Answers
answer 1
Yes we do offer a Bar Setup where you are able to purchse bottles of alcohol and have them delvered to your cabin on every ship except the Pride of America. You may be able to add a Bar Setup by either logging into you ncl.com account or by calling into the Reservations Department.
Best Answer
answered 8 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
You can absolutely call and order a bar setup before sailing. They will give you prices for different brands. It doesn't matter what kind of room you have or if you are a VIP. If you are in an Owners Suite or the Garden Villa, your room comes with a bar setup so no need to pre-order.
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
by
KateD
answer 3
You cannot bring drinks of any kind on board except wine, which has a $15 corking fee per bottle. Soda and alcohol are where the cruise ships make their money.
Top 1000 Contributor
Top 1000 Contributor
answered 8 months ago
by
vaporsdad
 - Florida
answer 4
You cannot buy hard liquor bottles on board the ship nor are you allowed to take it with you. NCL does have the option, usually for VIP guests, where they can call NCL's reservation desk at least 30 days ahead of the sail date and have NCL make the arrangements to deliver the bottle to your stateroom. However, you have to pay a premium price for it and it probably won't be worth the cost.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
Question

When you have a Haven Suite is Cagney's breakfast & lunch complimentary?

asked 11 months ago
by
copperrocks
on Norwegian Jewel
3 answers
Answers
answer 1
Yes
answered 11 months ago
by
tpd1
answer 2
Yes, and Cagney's is limited to suite guests only for breakfast and lunch.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 3
Yes and both breakfast and lunch is delicious.
answered 11 months ago
by
Chazmataz
Question

Is there an emergency phone number for the jewel

asked 11 months ago
by
Anonymous
on Norwegian Jewel
3 answers
Answers
answer 1
I think you are asking if someone needs to reach you on the ship? If so:

Norwegian Ship Telephone & Fax Numbers

When calling from the United States: Dial 1.888.NC SHIPS (627.4477), select the ship, and enter your credit card information. When Calling from outside the United States: Dial 1.732.335.3280, select the ship, and enter your credit card information.

*Please use American Express, MasterCard and Discover Card, only.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
rvsullivan
 - Texas
answer 2
Refer to the following link for details.

http://www.ncl.com/faq#staying-in-touch
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 3
Yes, on all NCL ships the emergency number is 911.
answered 11 months ago
by
Chazmataz
Question

Is there a sit down breakfast in one of the dining rooms?

asked 11 months ago
by
Eloide
on Norwegian Jewel
3 answers
Answers
answer 1
Yes, at least one of the main dining rooms is open for sit down breakfast every day.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
rvsullivan
 - Texas
answer 2
Tsar's Palace serves "sit-down" breakfast every morning and the Garden Cafe/Great Outdoors (buffet) are open as well.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
answer 3
Yes - the main dining room is open for breakfast. The Freestyle Daily will list the hours each day.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
BStu19
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