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Most Recent Questions
Recent Question:
do we have wifi/interet access in our room ?
(see more details)
Asked on: Norwegian Star
Recent Question:
Internet in rooms?
(see more details)
Asked on: Norwegian Star
Recent Question:
Customs and back to back cruises
(see more details)
Asked on: Norwegian Star
Recent Question:
which cabin areas were upgraded on star in 2010
(see more details)
Asked on: Norwegian Star
Recent Question:
what do you have on tv on sun to alaska? movies?
(see more details)
Asked on: Norwegian Star
Questions with Most Recent Answers
Question:
Internet in rooms?
(see answer)
Asked on: Norwegian Star
Question:
which cabin areas were upgraded on star in 2010
(see answer)
Asked on: Norwegian Star
Question:
Customs and back to back cruises
(see answer)
Asked on: Norwegian Star
Question:
what do you have on tv on sun to alaska? movies?
(see answer)
Asked on: Norwegian Star
Question:
I will join Norwegian Star on 25 May 2013. If I miss the first port of Copenhagen, Can I join the ship at next port of Warmewunde?
(see answer)
Asked on: Norwegian Star
See all NCL Questions and Answers : Ships Q & A : Norwegian Star Q & A

Customer Ask & Answer for
Norwegian Star

Customer Ask & Answer:
580 Questions
 | 
948 Answers
Customer Stories:
Norwegian Star Page

Ask & Answer for Norwegian Star

Question

Does the family suit have a murphy bed to sleep extra people

asked 11 months ago
by
kathicruiser
 - new york
on Norwegian Star
1 answer
Answers
answer 1
the family suite has a king bed a sofa sleeper and a murphy bed..sleeps 6 total.
answered 10 months ago
by
torin3
Question

Who else is on the 2/3/13 cruise out of New Orleans?

asked 4 months, 2 weeks ago
by
Anonymous
 - Brandon, MS
on Norwegian Star
11 answers
Answers
answer 1
2 of us - Springfield, MO
answered 3 months, 3 weeks ago
by
Pacer
answer 2
us, Springfield, MO
answered 3 months, 3 weeks ago
by
Pacer
answer 3
4 of us driving from Las Vegas.
Top 1000 Contributor
Top 1000 Contributor
answered 3 months, 4 weeks ago
by
RichW
answer 4
4 from NorthLas Vegas, driving to New Orleans.
Top 1000 Contributor
Top 1000 Contributor
answered 4 months ago
by
RichW
answer 5
4 from North Las Vegas driving to New Orleans.
Top 1000 Contributor
Top 1000 Contributor
answered 4 months ago
by
RichW
answer 6
My girlfriend and I are booked on that cruise... from Halifax Nova Scotia....
answered 4 months ago
by
Shaun
 - Halifax NS
answer 7
3 sisters and 1 sister-in-law from arkansas .Bryant High School Reunion ..deck 5
Top 1000 Contributor
Top 1000 Contributor
answered 4 months ago
by
LDren
 - ARKANSAS
answer 8
HI WE ARE ON THAT CRUISE AND WE ARE FROM OHIO, ON DECK 10 MID SHIP
answered 4 months ago
by
FREELYN
answer 9
We are on the 2/3 cruise! Party of 4, two rooms on Deck 12. 2 of us in from Chicgo, 1 from Dallas and 1 from Denver.
-RSJ from Chicago
answered 4 months, 1 week ago
by
RSJ1
 - Chicago, IL
answer 10
We are!
Best Answer
answered 4 months, 2 weeks ago
by
FamilyofFour
 - Arkansas
answer 11
I am looking to book that trip!
answered 4 months, 2 weeks ago
by
imaloonie
Question

Where do we park our car while on cruise ?

asked 8 months ago
by
Cruisenewbie1
on Norwegian Star
5 answers
Answers
answer 1
i PARK AT 1 WEST END (11TH AVE)THRU NYC PARKING WEBSITE AND USE THE PARKING COUPON. WALK TO THE PIER.
Best Answer
answered 8 months ago
by
ojsjury
answer 2
If you are asking about NY, where the Star is now cruising out of, there is parking right adjacent to the ship, as of this writing the cost is $35/day. It is very easy and convenient.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
answer 3
All U.S. ports have public parking at the pier. There is a charge. Depending on what port you are departing from, search that port on the web for details on directions and fee's.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
rvsullivan
 - Texas
answer 4
Depends upon which port you're departing from but most if not all have parking. Refer to "Getting to the Pier" via the "Get Ready for Your Cruise" link above.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
answer 5
Which port? Usually all ports have a parking garages for passengers going on a cruise.
However, it can be expensive. At the port of Miami, it's $20 per day and it adds up on a 7 day cruise.
You may want to check if any friend/family can drop you. You can also price out and see if it will be cheaper using a taxi from your starting point.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
Question

**after 60 days how long does it take to get our E-Docs ?[ all has been paid for]

asked 4 months ago
by
Anonymous
on Norwegian Star
5 answers
Answers
answer 1
I just bought my cruise Friday and printed my edocs the next day. You should be able to by sigining in to your NCL account and then you should see the print edocs button there. You can print your suitcase labels as well.
answered 4 months ago
by
cruisingsouth
 - Missouri
answer 2
set up an account at MY NCL it will bring up site to download E-DOCS and luggage tags
Top 1000 Contributor
Top 1000 Contributor
answered 4 months ago
by
LDren
 - ARKANSAS
answer 3
to get your E-Docs set up an account at My NCL.,From there you should be able to go to site to check in online that will show you what to download .(all your E-Docs and luggage tags )
Top 1000 Contributor
Top 1000 Contributor
answered 4 months ago
by
LDren
 - ARKANSAS
answer 4
You have to go online, then create an online account if you don't have one. There is some information you have to put in such as passport numbers etc. Then you print your e docs. If that does not work then.call NCL
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 4 months ago
by
Kingfish
 - Louisiana
answer 5
You must download your own documents. If you look at your online cruise information you will see a button to download your documents. It will become active when your documents are available.
Top 10 Contributor
Top 10 Contributor
answered 4 months ago
by
rvsullivan
 - Texas
Question

On the 12 day European cruise, is laundry available?

Does the Star have a self service laundromat for guests to use on board or is there laundry service for personal items available through your cabin staff?
asked 4 months, 3 weeks ago
by
SteveR
on Norwegian Star
5 answers
Answers
answer 1
There is no self service laundry onboard.
Dry cleaning and Pressing services are available on all ships.
answered 4 months, 3 weeks ago
by
NCLSTAFF11
 - MIAMI
answer 2
There is no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
Bob806
 - NJ
answer 3
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services.
However, I wouldn't use it for any delicate or expensive dresses.
Number One Contributor
Number One Contributor
answered 4 months, 3 weeks ago
by
Amit
 - Miami
answer 4
There are no self serve laundry's on any NCL ship. There is laundry service similar to what you find in any hotel available. Information will be in your cabin.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
rvsullivan
 - Texas
answer 5
No self service but there is a laundry service. For very small items some people rinse and hang them in the shower. There is a wash line I think. At some point in the cruise they offer bag full of laundry for a set reasonable price
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
Kingfish
 - Louisiana
Question

Athere Hand Held Hairdryers on Board and also do you still provide Shower Gel and Shampoo

asked 9 months ago
by
Babskebab
on Norwegian Star
5 answers
Answers
answer 1
Yes, there is a hair dryer. If you use hair conditioner after you wash your hair, bring it with you. There is only shampoo and shower gel in the showers.
Best Answer
Top 500 Contributor
Top 500 Contributor
answered 7 months ago
by
lesliesue
 - aurora, co
answer 2
Yes. All staterooms have hair dryers. They do provide body soap gel and shampoos. However, if you prefer a specific brand of soap or shampoo, carry your own in your luggage,
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
They were in our room 2 months ago.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
 - NJ
answer 4
Yes, all staterooms have hairdryers, and yes there is liquid soap and shampoo in the showers/bathroom.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
JohnM
 - NY
answer 5
Yes to all of these.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
Question

in the restaurants, including the specialty restaurants, do you tip the servers or bartenders in cash?

asked 9 months ago
by
MarkJ
on Norwegian Star
4 answers
Answers
answer 1
In general, you do not have to tip in the restaurants. Tips are added on to your bill at the end of the trip.
However, you can add additional tips for exceptional service.
In the main dining room, we do tip the waiters. That way, they know you and they are more attentive to your table the next time you have dinner there.
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 2
The gratuities of all you are asking about are covered in the daily service charge you are charged each day. Those monies are then distributed to all the staff members. You do not have to tip additional if you don't want to, but I am sure it would be appreciated, but not necessary.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
JohnM
 - NY
answer 3
Only if you feel it's deserved, refer to the "Money Matters" section of the FAQ's for details on tipping & service charges.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
 - NJ
answer 4
You may, or, you can add it to the check. All wait staff are part of the daily service charge and the bar adds a tip to all orders. You are always free to give a tip for excellent service.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
rvsullivan
 - Texas
Question

PASSENGER PROCEDURES FOR BACK-TO-BACK CRUISES

WHAT DO PASSENGERS HAVE TO DO WHEN UNDERTAKING BACK-TO-BACK CRUISES. DIS-EMBARK AND THEN RE-EMBARK?
asked 8 months ago
by
Anonymous
on Norwegian Star
4 answers
Answers
answer 1
Please contact Norwegian Cruise Line at 1-800-327-7030 for more information.
answered 8 months ago
by
NCLSTAFF2012
 - Miami, FL
answer 2
Yes, I do believe all passengers must disembark the ship, but I do believe you can leave your belongings on the ship, assuming you are staying in the same stateroom.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
answer 3
Yes, you will receive information near the end of your first leg about arrangements. Usually you will be escorted off the ship for a short time and then escorted back on.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
rvsullivan
 - Texas
answer 4
Yes. Even if you are booked in the same room for back to back cruises, you will have to disembark go through customs and immigration with all your luggage and then board the ship again.
Unfortunately, that's an immigration rule not a ship's rule.
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
Question

departing Oct 21 whne can we board?

asked 8 months ago
by
wexer
on Norwegian Star
4 answers
Answers
answer 1
The check-in process usually starts at around 11 AM and they will let you board the ship around 12 noon. However, you will not be allowed into your staterooms until 2-3 PM to give the staff enough time to clean the rooms. You can have lunch on board the ship and explore the public areas of the ship.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
Certainly not before the 21st... in all seriousness though, generally speaking, the ship begins boarding around 11:30am - noon.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
answer 3
Usually boarding begins around 12 - 1 PM but rooms may not be available until after 2-3 PM.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
answer 4
Usually between 11 am and noon.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
rvsullivan
 - Texas
Question

Converting a bed to Queen Size

We are in an inside stateroom, and the information says the twins can convert to a queen size. Is there a way to request this done so it is converted when we get there? If not, how do we convert it ourselves?
Thank you!
asked 8 months ago
by
Anonymous
on Norwegian Star
4 answers
Answers
answer 1
Whenever we have traveled (Mr & Mrs) the beds have been pushed together and it had queen sized bed sheets and blankets.
It is easy to push the beds together. You can always ask the cabin steward to join them and they will being the queen sized blankets.
Best Answer
Number One Contributor
Number One Contributor
answered 8 months ago
by
Amit
 - Miami
answer 2
Usually upon making your reservation they might ask for your bed arrangement; regardless it is a simple fix, if the beds are not arranged as you prefer, simply mention it to your stateroom attendant and they will simply make the change for you.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
JohnM
 - NY
answer 3
If it's not setup as a queen already just ask your room steward to arrange it that way.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
Bob806
 - NJ
answer 4
If it is not already a queen when you board, just ask your room steward right away and it will be taken care of.
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
by
rvsullivan
 - Texas
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