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Most Recent Questions
Recent Question:
Are there designated smoking areas?
Recent Question:
What repairs are planned for the Norwegian Sun in May 2016 at Vigor Shipyard in Portland Oregon
Recent Question:
Midnight Buffet?
Recent Question:
What are the types of shows and times for the Alaskan cruise on the Sun for May 2016?
Recent Question:
is there a selection of pillows for the cabin? (for sleeping )or should I bring my own?
Questions with Most Recent Answers
Question:
Are there designated smoking areas?
Question:
What repairs are planned for the Norwegian Sun in May 2016 at Vigor Shipyard in Portland Oregon
Question:
Midnight Buffet?
Question:
is there a selection of pillows for the cabin? (for sleeping )or should I bring my own?
Question:
what is covered with the speciality dining package

Customer Ask & Answer for
Norwegian Sun

Customer Ask & Answer:
75 Questions
 
100 Answers
Customer Stories:
Norwegian Sun Page

Ask & Answer for Norwegian Sun

Question

Does the cabin's have a blowdryer?

Norwegian Sun
asked 1 month, 2 weeks ago
By
Anonymous
on Norwegian Sun
4 answers
Answers
answer 1
All cabins will have hair dryers in them.
answered 1 month, 1 week ago
By
NCLSTAFF85
MIAMI
answer 2
All cabins with have a hair dryer in them.
answered 1 month, 2 weeks ago
By
NCLSTAFF85
MIAMI
answer 3
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
Bob806
answer 4
Yes, each stateroom has a hair dryer.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
By
TravellingMan
From East to West
Question

We are on deck 5 forward 5010, can we change to midships Ocean view?

My wife has a back problem, and would prefer to be amidships to alleviate motion sickness.
asked 2 months ago
By
kitchenerandyoung
Australia
on Norwegian Sun
3 answers
Answers
answer 1
Contact your travel agent of you booked with Norwegian directly you may call into the Reservations Department to inquire about changing cabins. Reservations Department Main toll free number: 1-800-327-7030.
Best Answer
answered 1 month, 3 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
Call your travel agent or NCL Reservations depending on who you booked with initially but be aware that stateroom changes are subject to availability and price difference.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
By
Bob806
answer 3
Contact your NCL Cruise Consultant. As long as cabins are available and you are willing to pay any additional cruise fare, there should be no problem upgrading to a different stateroom.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 4 weeks ago
By
TravellingMan
From East to West
Question

Are there tables for two in the 2 main dining rooms? Do I have to sit with strangers during the dining hours?

asked 9 months ago
By
loser
on Norwegian Sun
3 answers
Answers
answer 1
Yes there are. For breakfast and lunch they tend to seat a couple on their own, I don't think we have ever been offered to share for those meals.

For dinner there are lots of "double" tables and you can happily eat alone. You will probably be asked if you are willing to share when you arrive.

We don't always say "Yes" but we often do. We have met some fabulous couples and have talked with them while we eat. We really enjoy the sharing. Often you never see them again on the cruise; after all there are 2000+ people with you.
Best Answer
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
By
Casofilia
Kawerau NZ
answer 2
You are cruising Freestyle. There are no assigned times or seats for dinner. Just as in a regular restaurant, you can go anytime the restaurant is open and the seating is on a first come first serve basis. You can get a table for 2 or how ever many people are the in your party. It is easy to get a table for 2. Large parties can have a bigger wait time to get a large table.
Number One Contributor
Number One Contributor
answered 9 months ago
By
Amit
Miami
answer 3
The dining room hostess usually asks how many in your party and you can request a table for two in all dining venues.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
NJ
Question

Distilled water for CPAP?

Does the Norwegian Sun have any steam distilled water on board for use in passenger's CPAP machines (Continuous Positive Airway Pressure device for those of us with sleep apnea)?
asked 8 months ago
By
gnrands
San Jose, CA
on Norwegian Sun
3 answers
Answers
answer 1
Contact the Access Desk prior to embarkation and you will have a bottle of distilled water delivered to your stateroom. This worked for me. If you do not contact them prior to embarkation I would be surprised if they did not have it available anyway.
Top 250 Contributor
Top 250 Contributor
answered 4 months, 4 weeks ago
By
marelind
LA area
answer 2
Distilled water is only available upon request prior to the cruise with at least two weeks notice.
Best Answer
answered 7 months ago
By
NCLSTAFF85
MIAMI
answer 3
To my knowledge distilled water is not available on any ship and you will need to bring your own as carry-on or checked luggage. You could try contacting NCL's "Guests with Special Needs" help line to see if other options are available. Refer to the following link for contact info.

http://www.ncl.com/about/contact-us
Top 10 Contributor
Top 10 Contributor
answered 8 months ago
By
Bob806
Question

can i bring a power strip to use in my stateroom. sailing on the sun

asked 6 months ago
By
jungle
on Norwegian Sun
3 answers
Answers
answer 1
You may bring a power strip onboard, and I strongly encourage you to do so. There is only one outlet in most of the cabins and if you are like me, you will need more outlets to recharge cameras, cell phones, tablets, electric toothbrushes, etc.
Best Answer
Top 500 Contributor
Top 500 Contributor
answered 6 months ago
By
gnrands
San Jose, CA
answer 2
Yes you are allowed to bring on a power strip onboard.
answered 6 months ago
By
NCLSTAFF85
MIAMI
answer 3
As far as I know there is no restriction against them so pack it in your luggage.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
By
Bob806
Question

May I bring aboard Flowers in Vancouver?

I'd like to decorate our cabin with a bouquet of flowers during our cruise to Alaska. Is this allowed?
asked 9 months ago
By
Reisen
on Norwegian Sun
2 answers
Answers
answer 1
You would not be able to bring your own flowers onboard. You are able to purchase flowers and they would be delivered to your cabin. The last day for you to place an order for flowers would be 5 days prior to your sailing.
answered 8 months ago
By
NCLSTAFF85
MIAMI
answer 2
Unfortunately, flowers, fruits and vegetables etc can carry germs and pathogens. In the interest of preventing bringing onboard germs and spreading it any item that is not factory sealed is prohibited.
Number One Contributor
Number One Contributor
answered 8 months ago
By
Amit
Miami
Question

Are we allowed to bring scissors and knives onboard?

We have 2 toddlers, and having knives and scissors will be useful to chop up their food.
asked 7 months ago
By
Thui
on Norwegian Sun
2 answers
Answers
answer 1
As per NCL's guest conduct policy, knives of any kind are prohibited.
http://www.ncl.com/faq/guest-conduct-policy

You can get silverware (knives, spoons, forks etc) from room service.
Number One Contributor
Number One Contributor
answered 7 months ago
By
Amit
Miami
answer 2
Knives are available at all dining venues so there should be no need for you to bring them. Secondly, it's potentially a subjective decision as to whether or not knives and scissors will be confiscated as weapons which are not permitted to be brought on board.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
Question

is pop free on the cruise

asked 7 months ago
By
keepsmiling
on Norwegian Sun
2 answers
Answers
answer 1
No, pop/soda is not included in the fare. Norwegian does have a soda card for purchase. You may carry on your favorite soda without charge.
Best Answer
Top 250 Contributor
Top 250 Contributor
answered 5 months, 1 week ago
By
marelind
LA area
answer 2
No, you have to either buy it individually or buy the package.
Here is the link to all the beverage package on the ship including the soda package
http://www.ncl.com/onboard-packages/beverage-packages
Number One Contributor
Number One Contributor
answered 7 months ago
By
Amit
Miami
Question

Redeem Cruise Rewards

Full payment is made for Reservation No: 29601391 via online reservation without option to input Rewards info. for deduction. How to redeem the Cruise Rewards ID #3139856?
asked 7 months ago
By
Anonymous
on Norwegian Sun
2 answers
Answers
answer 1
If you have a cruise reward on your profile you can either contact your travel agent if you booked through an agency or if you booked directly with Norwegian then you can call into the Reservations Department 1-800-327-7030 to have the certificate applied to your reservation.
answered 7 months ago
By
NCLSTAFF85
MIAMI
answer 2
Any cruise rewards that you have will show up in the final bill on the ship. Any expense that you have onboard the ship like shore excursions, drinks, specialty dining, onboard shopping etc will appear as charges on your final bill. The rewards will show up as credit on it.
Number One Contributor
Number One Contributor
answered 7 months ago
By
Amit
Miami
Question

Is there a Haven-type set up on the Norwegian Sun?

We are interested in an Alaska cruise aboard the Norwegian Sun and have seen the Haven advertised on other ships/cruises but it does not appear to be available on this ship. Is there something similar?
asked 7 months ago
By
Anonymous
on Norwegian Sun
2 answers
Answers
answer 1
The Sun does not have a Haven. The Jewel class, the Epic, and the Breakaway/Getaway/Escape class have the Haven.
Top 250 Contributor
Top 250 Contributor
answered 5 months, 1 week ago
By
marelind
LA area
answer 2
The Norwegian Sun does not have the Haven categories. The Haven is onboard the N. Breakaway, N. Epic, N. Escape. N. Gem, N. Jade, N. Jewel and N. Pearl
answered 6 months ago
By
NCLSTAFF85
MIAMI
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