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Most Recent Questions
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room 6203, deck 6
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Are table tennis paddles and balls supplied?
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room 6203, deck 6
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BLACKJACK IN CASINO?
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Customer Ask & Answer for
Norwegian Sun

Customer Ask & Answer:
240 Questions
 | 
290 Answers
Customer Stories:
Norwegian Sun Page

Ask & Answer for Norwegian Sun

Question

What drinks are available with general meals

Probably a naive question:

I know people have to buy soda package etc. What about the drinks with meals. Are there any free drinks available or is it simply water?
asked 11 months ago
by
SandyandRick
on Norwegian Sun
5 answers
Answers
answer 1
See the NCL answer below but I would like to add that the flavored waters (like MANGO) are really good actually as is the lemonade!!!!
Top 25 Contributor
Top 25 Contributor
answered 2 months, 3 weeks ago
by
717Agent
 - Atlanta
answer 2
If you are eating (or snacking) in the main buffet you may find that there are packets of "Hot Chocolate" available. We finally found them on the last cruise and will ask if we don't find next time!!
Also my wife prefers "Darjeeling" tea. It was available at times in the main buffet. If you can't find it then ask. In the main dining rooms she always asked for it and got it.
Top 25 Contributor
Top 25 Contributor
answered 3 months ago
by
Casofilia
 - Kawerau NZ
answer 3
This is a list of complimentary beverages during the cruise.

Coffee/tea: 24 hours

Iced tea: 24 hours

Milk 24 hours (regular, skim, and 2%)
(lactaid and soy need to be requested from the staff)

Tap Water: 24 hours

Chocolate Milk: Breakfast

Juice: Breakfast only

Flavored waters and Lemonade available during lunch and dinner periods.

If a guest wishes to have juice at any other time besides breakfast, there will be a charge
Best Answer
answered 10 months ago
by
NCLSTAFF85
 - MIAMI
answer 4
Various juices, orange, grapefruit, tomato, are available at breakfast as well as milk, chocolate milk, coffee, tea (iced or hot teas) and at lunch/dinner you can get lemonade and fruit punch. Coffee and tea are available at all times. All you have to do is ask..If you drink a lot of soda fountain drinks it is well worth the price to get the stamp on your card so you can have them when and wherever..I have found on some ships that hot chocolate packets are available at the coffee machines as well..
Top 1000 Contributor
Top 1000 Contributor
answered 10 months ago
by
MauiHowie
 - Georgia
answer 5
Juice, water, coffee and tea at breakfast are complimentary. Coffee, water, hot tea & iced tea at lunch & dinner.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
Question

Are there irons available in the cabins or will I need to pack a travel iron?

I cruised with carnival last year and they had laundry rooms with irons and ironing boards. I don't want to look wrinkled up everyday due to unavailability of such necessity.
asked 6 months ago
by
Carmelita
 - Suffolk, VA
on Norwegian Sun
4 answers
Answers
answer 1
Consider bringing Downy Wrinkle Remover. You spray it on (even on wool is fine, cashmere too), smooth & you're done. It's fabulous. I do so much less ironing! And no, I don't work for the manufacturer, I just love this product.
answered 5 months ago
by
WallabyGal
 - Concord, MA
answer 2
There are not any irons in the cabins however we do have irons and ironing boards available for use. You are not permitted to bring an iron onboard for safety reasons.
answered 5 months, 3 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 3
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 4
Guests are not permitted to bring and use their own irons or steamers onboard for safety reasons. NCL carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk.

Also, there are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
 - NJ
Question

if no microwave in room, how would i heat water?

asked 11 months ago
by
snite
on Norwegian Sun
4 answers
Answers
answer 1
You can order a carafe of hot water from room service.
answered 4 months, 3 weeks ago
by
ncladyk1962
 - North Carolina
answer 2
There are coffee makers in the balcony and higher cabins.
Best Answer
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 3
If you are in a balcony or higher class of stateroom, there is a coffee maker and you can use it to heat water. Room service is other option.
Number One Contributor
Number One Contributor
answered 11 months ago
by
Amit
 - Miami
answer 4
Use the 2/4 coffee maker in the stateroom.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

What night are lobster tails served in the main dining room?

asked 10 months ago
by
Anonymous
 - Toronto
on Norwegian Sun
3 answers
Answers
answer 1
We sailed in JUly of 2013 and lobster tails were served on Tues or Wed night. They were small, but good.
Top 1000 Contributor
Top 1000 Contributor
answered 5 months, 4 weeks ago
by
judysqueak
answer 2
The last 2 cruises that we went on NCL they didn't have lobster night. However, in one of them they had a seafood night in the buffet area where they served lobster.
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
answer 3
I heard that lobster was a no more on NCL.... but that could be just a rumor...
Top 1000 Contributor
Top 1000 Contributor
answered 10 months ago
by
Kellyfkrc
Question

Will I need a passport?

asked 9 months ago
by
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
I do not know about US citizens but personally I would never travel without my passport (I have a New Zealand one) and would ensure I have it whenever I leave the ship. That is especially true when in ports in "foreign" countries. At one port in Hawai'i I had to show it 3 times to get back on the ship when I went for a walk into town.

It is one of the few documents that is accepted worldwide for identification.
Top 25 Contributor
Top 25 Contributor
answered 3 months ago
by
Casofilia
 - Kawerau NZ
answer 2
Which cruise?
In general, for US citizens, passport is not required if you are cruising from the US and returning to the same port. Birth certificate and a photo id are sufficient.
However, it is always advisable to carry a passport. In case you miss the ship and get stranded in a foreign country, you will need a passport to fly back.
Best Answer
Number One Contributor
Number One Contributor
answered 9 months ago
by
Amit
 - Miami
answer 3
Refer to the following link for details as it varies based on itinerary. Also, keep in mind that if for some reason you have to fly home a passport is mandatory for international flights.

http://www.ncl.com/faq#documentation
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Bob806
 - NJ
Question

is bottle water complementary or including in the soda package

asked 6 months ago
by
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
Bottled water is not complementary and it is also not included in the Ultimate Beverage Package. Available on all ships:
Aquafina 20oz - $2.50
Aquafina 1 liter - $4.50
Perrier 193ml - $2.50
Perrier 750ml - $4.50
**Prices are subject to change**
We also do offer bottled water packages onboard our ships.
answered 6 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
No. Bottled water is not complementary and is not included in the soda package. The soda package allows you to have free refills of Pepsi products at any restaurant or bar on the ship.
Best Answer
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 3
Bottled water is not complimentary and not included in the soda package.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
 - NJ
Question

Using your cell phone and lap top

Are there costs for using WiFi in your cabin. Can we use our smart phone to take photos on the ship and in the ports?
asked 5 months, 1 week ago
by
sunsetrose44
 - Treasure Isl., FL
on Norwegian Sun
3 answers
Answers
answer 1
We do have wifi available onboard the Norwegian Sun. i have provided the link in regards to princing for connecting to the ships internet.
http://www.ncl.com/about/staying-connected-sea-internet-access
answered 4 months, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
You can take photos anywhere with your smart phone or camera.
At sea your cellular phone would connect to CellAtSea through Maritime Communications Partner (MCP). You may want to check with your personal service provider for any international roaming rates that would apply at sea or in ports.

Wifi is not free, is a satellite connection which can be slow and reception on the ship varies depending on your location on the ship.

Refer to the following links for more info.

http://www.ncl.com/faq#staying-in-touch
http://www.ncl.com/about/staying-connected-sea-cellular-phone-service-texting
http://www.ncl.com/about/staying-connected-sea-internet-access
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
Bob806
 - NJ
answer 3
There's no problem with photos. Wifi is available at a cost - see the link below. Keep in mind that their satellite service is significantly slower than land based broadband.

http://www.ncl.com/about/staying-connected-sea-internet-access
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
BStu19
Question

If I do not purchase a drink package can I purchase drinks individually?

asked 10 months ago
by
JimandCarol
on Norwegian Sun
3 answers
Answers
answer 1
Yes. They won't let people put prices in this forum, but you can charge any drinks you want to your onboard account.
Best Answer
Top 500 Contributor
Top 500 Contributor
answered 10 months ago
by
PhilE
 - Arizona, USA
answer 2
Your choice, purchase drinks individually when you want or purchase a drink package.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 3
Of course!
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
BStu19
Question

Are there hair dryers in the staterooms

asked 6 months ago
by
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
Yes, All staterooms have hair dryers.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 2
Yes, amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
 - NJ
answer 3
Yes. All staterooms on all ships have hair dryers.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
BStu19
Question

Is one allowed to bring a bottle of wine or liquor on board for use in cabin

asked 4 months, 3 weeks ago
by
duckman715
on Norwegian Sun
3 answers
Answers
answer 1
Guest are allowed to bring either wine or champagne onboard ( no liquor). for each bottle that is brought onboard would have a corkage fee added on.
$15.00 USD 750 ml bottle
$20.00 USD 1,000 ml bottle
$30.00 USD 1,500 ml magnum
These fees are per bottle.
Best Answer
answered 4 months, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
Liquor no. Yes for wine but you will have to pay a corkage fee per bottle. Refer to the following link for details and fees.

http://www.ncl.com/faq#alcohol-consumption

Or check out NCL's wine list (link below) and purchase by the glass or bottle on the ship at any of the bars.

https://www.ncl.com/sites/default/files/WineList_Fleetwide_03172014.pdf
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
Bob806
 - NJ
answer 3
You can bring bottles of wine subject to a corkage fee. You cannot bring beer or spirits. See the link below for details..

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
by
BStu19
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