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Most Recent Questions
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Questions with Most Recent Answers
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Is WiFi available on board ship? Will my cell phone work?
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When was the Sun last refurbished?
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can we upgrade our room at check in?

Customer Ask & Answer for
Norwegian Sun

Customer Ask & Answer:
375 Questions
 | 
419 Answers
Customer Stories:
Norwegian Sun Page

Ask & Answer for Norwegian Sun

Question

room 9011

Just wondering what room 9011 is like. Is it near the front of the boat.
asked 5 months, 1 week ago
by
ToniL
 - sarver pa
on Norwegian Sun
3 answers
Answers
answer 1
I think I made an mistake in answering your question. I may have said your stateroom is starboard. It is not - it is PORT side, forward.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
Looking at the "Deck Plans", it appears to be an oceanview stateroom and the starboard (left) side of the ship and it is located near the front (forward) of the ship. It may have a porthole or a picture window. The colour-code suggest it is a picture window.

When you go onto NCL's website, scroll to the bottom and select "Ships" from the menu. When that page opens, select "Norwegian Sun" , and then select "Deck Plans". Select "Deck 9" and you'll see your stateroom (9011) in the upper left corner of the deck plan display. Check the colour code to get a description of your stateroom.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
Jim222
 - Montreal, Quebec, Canada
answer 3
Ocean view Picture Window Stateroom, forward, port side, Here is the Norwegian Sun, deck plans, web page: http://www.ncl.com/cruise-ship/sun/decks/2/9#tab_detail

There you see the location of the stateroom and see the floor plan and photo of the room as well.
Top 10 Contributor
Top 10 Contributor
answered 5 months, 1 week ago
by
BanC
 - Arizona
Question

How to Purchase Unlimited Beverage Plan

How does one go about purchasing the UBP after boarding the ship? Or is it available when you check in before boarding? If we buy a drink before purchasing the UBP will the drinks be removed from the bill after purchasing the UBP?
asked 11 months ago
by
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
You can purchase the package on line beforehand under gifts
Top 1000 Contributor
Top 1000 Contributor
answered 2 months ago
by
slce123
 - CT
answer 2
There will be setups onboard through out the ship where you would be able to purchase the Ultimate Beverage package. No any drinks that are purchased before would not go under the UBP.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 3
The UBP can be purchased at any of the bars on board. There also may be stations set up on the pool deck and/or atrium as well. I don't think you can purchase it at check-in.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

if no microwave in room, how would i heat water?

asked 3 months, 4 weeks ago
by
snite
on Norwegian Sun
3 answers
Answers
answer 1
There are coffee makers in the balcony and higher cabins.
Best Answer
answered 3 months, 2 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
If you are in a balcony or higher class of stateroom, there is a coffee maker and you can use it to heat water. Room service is other option.
Number One Contributor
Number One Contributor
answered 3 months, 4 weeks ago
by
Amit
 - Miami
answer 3
Use the 2/4 coffee maker in the stateroom.
Top 10 Contributor
Top 10 Contributor
answered 3 months, 4 weeks ago
by
Bob806
Question

What attire is required for the dining rooms?

asked 2 months, 1 week ago
by
StanWilke
on Norwegian Sun
3 answers
Answers
answer 1
Dress Guideline

Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants.
For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men.
Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.
Cruise casual is also allowed day and night on embarkation day.
Wear smart casual if you are eating dinner in the aft main dining room (our more formal dining room) and in Le Bistro on cruises over longer than five days.
For women, it includes slacks or jeans, dresses, skirts and tops.
For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Traditional Bermuda shorts along with long socks, loafers and a blazer are all acceptable on a Bermuda cruise.
Best Answer
answered 2 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 2
Refer to the following link for what to wear.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
Bob806
answer 3
You are cruising Freestyle. Formal clothes are not required on NCL. You can wear "smart casual" clothes to the specialty dining rooms and the main dining rooms.
There are no formal nights but they do have "dress up or not" nights where formals are suggested (but not required).
However, if you plan to have family portraits taken with the Captain, formals would be nice.
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 2 months, 1 week ago
by
Amit
 - Miami
Question

If I do not purchase a drink package can I purchase drinks individually?

asked 2 months, 1 week ago
by
JimandCarol
on Norwegian Sun
3 answers
Answers
answer 1
Yes. They won't let people put prices in this forum, but you can charge any drinks you want to your onboard account.
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 2 months, 1 week ago
by
PhilE
 - Arizona, USA
answer 2
Your choice, purchase drinks individually when you want or purchase a drink package.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
Bob806
answer 3
Of course!
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
BStu19
Question

What drinks are available with general meals

Probably a naive question:

I know people have to buy soda package etc. What about the drinks with meals. Are there any free drinks available or is it simply water?
asked 3 months ago
by
SandyandRick
on Norwegian Sun
3 answers
Answers
answer 1
This is a list of complimentary beverages during the cruise.

Coffee/tea: 24 hours

Iced tea: 24 hours

Milk 24 hours (regular, skim, and 2%)
(lactaid and soy need to be requested from the staff)

Tap Water: 24 hours

Chocolate Milk: Breakfast

Juice: Breakfast only

Flavored waters and Lemonade available during lunch and dinner periods.

If a guest wishes to have juice at any other time besides breakfast, there will be a charge
Best Answer
answered 2 months, 4 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 2
Various juices, orange, grapefruit, tomato, are available at breakfast as well as milk, chocolate milk, coffee, tea (iced or hot teas) and at lunch/dinner you can get lemonade and fruit punch. Coffee and tea are available at all times. All you have to do is ask..If you drink a lot of soda fountain drinks it is well worth the price to get the stamp on your card so you can have them when and wherever..I have found on some ships that hot chocolate packets are available at the coffee machines as well..
Top 500 Contributor
Top 500 Contributor
answered 3 months ago
by
MauiHowie
 - Georgia
answer 3
Juice, water, coffee and tea at breakfast are complimentary. Coffee, water, hot tea & iced tea at lunch & dinner.
Top 10 Contributor
Top 10 Contributor
answered 3 months ago
by
Bob806
Question

Embarkation day on the Sun do suite guest eat lunch in a private restaruant or do they go to the bufett .

asked 11 months ago
by
cinfeb
on Norwegian Sun
2 answers
Answers
answer 1
There would be a private restaruant available for suite guest to go and have luncg, however its up to the guests if they woudl rather have lunch in the buffet.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Suite quests have a private restaurant for breakfast & lunch throughout the cruise including embarkation day. Likely the Steak House on the Sun as it was Cagney's on other NCL ships we were on.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
 - NJ
Question

Does the Sun have a 24/7 restaurant like the Blue Lagoon on other Norwegian ships?

asked 11 months ago
by
Osgoode
on Norwegian Sun
2 answers
Answers
answer 1
The Norwegian Sun does not have a 24 hour diner, however there is the Great Outdoors that is open from 5:00 pm - 5:00 am. Deck 11 Aft.
answered 11 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Apparently not, refer to the following link for complimentary & specialty dining options.

http://www.ncl.com/sites/default/files/DiningGuide_06242013.pdf
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

Symbols for Deck 7?

Deck 7 shows large oval symbols and I can't find a legend for them. Would these be the lifeboats? My balcony room is right above one on 8.
asked 10 months ago
by
Anonymous
on Norwegian Sun
2 answers
Answers
answer 1
Yes the lifeboats are located on deck 7. The symbol on the deck plan would be a large oval shape.
answered 10 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
The oval symbols on both sides of the deck plan outside the casino and shops are the lifeboats. Views from the balcony staterooms above them will not be obstructed.
Top 10 Contributor
Top 10 Contributor
answered 11 months ago
by
Bob806
Question

Connecting Staterooms keys

We're traveling with 2 teens, connecting balcony staterooms. Cruise consultant insisted on putting adult and teen in each room. Can we have keys made so both adults have keys for one room, both teens for other?
asked 10 months ago
by
DwayneDrew
on Norwegian Sun
2 answers
Answers
answer 1
NCL's policy is that at least one person in each stateroom must be 21 or older which is why your reservation is set up that way. As for setting up the keys I don't know but you can ask at check-in for what you want or to have all keys work both doors.
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
by
Bob806
answer 2
Since the teens are underage, they cannot be assigned to a stateroom without an adult present in that stateroom. That's the reason why an adult was assigned to each of the stateroom.
However, it's up to you on who stays in the two staterooms. You can have the kids stay in one stateroom and you can take the adjacent stateroom ... just exchange the key cards for the staterooms with your kids.
Best Answer
Number One Contributor
Number One Contributor
answered 10 months ago
by
Amit
 - Miami
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