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Most Recent Questions
Recent Question:
Can the Balcony dividers be opened?
Recent Question:
Will I hear noise from the casino in the balcony room above it?
Recent Question:
Is there coffee available 24 hours a day and where is it?
Recent Question:
Are there any fans available for the rooms?
Recent Question:
can you have two seperate accounts per cabin?
Questions with Most Recent Answers
Question:
Are there any fans available for the rooms?
Question:
can you have two seperate accounts per cabin?
Question:
Is there a Haven-type set up on the Norwegian Sun?
Question:
Is anything at the "Bake Shop" on the Sun complimentary?
Question:
Is bottled water available on the Sun for free in the eating areas?

Customer Ask & Answer for
Norwegian Sun

Customer Ask & Answer:
99 Questions
 
120 Answers
Customer Stories:
Norwegian Sun Page

Ask & Answer for Norwegian Sun

Question

Does the cabin's have a blowdryer?

Norwegian Sun
asked 4 months, 2 weeks ago
By
Anonymous
on Norwegian Sun
4 answers
Answers
answer 1
All cabins will have hair dryers in them.
Best Answer
answered 4 months ago
By
NCLSTAFF85
MIAMI
answer 2
All cabins with have a hair dryer in them.
answered 4 months, 1 week ago
By
NCLSTAFF85
MIAMI
answer 3
Yes, the amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 1 week ago
By
Bob806
answer 4
Yes, each stateroom has a hair dryer.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 2 weeks ago
By
TravellingMan
From East to West
Question

We are on deck 5 forward 5010, can we change to midships Ocean view?

My wife has a back problem, and would prefer to be amidships to alleviate motion sickness.
asked 4 months, 3 weeks ago
By
kitchenerandyoung
Australia
on Norwegian Sun
3 answers
Answers
answer 1
Contact your travel agent of you booked with Norwegian directly you may call into the Reservations Department to inquire about changing cabins. Reservations Department Main toll free number: 1-800-327-7030.
Best Answer
answered 4 months, 2 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
Call your travel agent or NCL Reservations depending on who you booked with initially but be aware that stateroom changes are subject to availability and price difference.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
By
Bob806
answer 3
Contact your NCL Cruise Consultant. As long as cabins are available and you are willing to pay any additional cruise fare, there should be no problem upgrading to a different stateroom.
Top 10 Contributor
Top 10 Contributor
answered 4 months, 3 weeks ago
By
TravellingMan
From East to West
Question

What repairs are planned for the Norwegian Sun in May 2016 at Vigor Shipyard in Portland Oregon

The Star was repaired here in 2015
Images for this Question
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User submitted photo
asked 3 months ago
By
CaliforniaBear
California
on Norwegian Sun
3 answers
Answers
answer 1
NCL doesn't release information of planned upgrades to the ship on it's website.
Number One Contributor
Number One Contributor
answered 2 months, 1 week ago
By
Amit
Miami
answer 2
CaliforniaBear is right.
Check out the Sun's web cam for a view of the not so attractive SF waterfront south of ATT Park as she sits high and dry.
We'll hope she's looking spiffy for our May 8 cruise.
answered 2 months, 4 weeks ago
By
MOAMark
answer 3
It turns out the NCL Sun is not making the long trip to Portland for repairs the first week in May. They are in the dry-dock at BAE Systems in San Francisco. Perhaps they were never going to Portland however the San Francisco cruise ship schedule said that;s where the Sun was going. Still no idea what the repairs are but I will find out on May 8 then we board for a cruise.
Best Answer
answered 3 months ago
By
CaliforniaBear
California
Question

I am choosing between the Jewel and Sun for the Alaska cruise. Just wonder when was the Sun last refurbished.

asked 7 months ago
By
alian
Malaysia
on Norwegian Sun
3 answers
Answers
answer 1
The Sun recently came out of dry dock (May 2016) for reburb.
Best Answer
answered 2 months, 2 weeks ago
By
dlbechtol
Chicago, IL
answer 2
Directly off Norwegian's website:
Fleet Enhancements
Throughout the course of the refurbishment program, a total of seven additional ships will go into dry dock for
both guest-facing and technical enhancements: Pride of America and Norwegian Sun in spring 2016; Norwegian
Dawn in summer 2016; Norwegian Spirit , Norwegian Sky and Norwegian Pearl in winter 2017; and
Norwegian Jade in spring 2017.
answered 5 months ago
By
BrettMac
Oregon
answer 3
No guarantee but the following is the dates that I know of for when the ships were launched and last refurbished.

NCL Ship / Launch date / Last Refurb
Jewel / 2005 / May 2014
Sun / 2001 / Jan 2011
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
By
Bob806
Question

Is there a Haven-type set up on the Norwegian Sun?

We are interested in an Alaska cruise aboard the Norwegian Sun and have seen the Haven advertised on other ships/cruises but it does not appear to be available on this ship. Is there something similar?
asked 9 months ago
By
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
There is no Haven. My husband and I are spoiled and always book Haven. Since there isn't any we booked the Owners Suite and it was wonderful. Very spacious, hot tub, 1 1/2 bathrooms and private breakfast and lunch. If you swing it you'll be pleased.
Top 250 Contributor
Top 250 Contributor
answered 1 week, 2 days ago
By
Beachmama
Miami Beach
answer 2
The Sun does not have a Haven. The Jewel class, the Epic, and the Breakaway/Getaway/Escape class have the Haven.
Top 250 Contributor
Top 250 Contributor
answered 8 months ago
By
marelind
LA area
answer 3
The Norwegian Sun does not have the Haven categories. The Haven is onboard the N. Breakaway, N. Epic, N. Escape. N. Gem, N. Jade, N. Jewel and N. Pearl
answered 9 months ago
By
NCLSTAFF85
MIAMI
Question

can i bring a power strip to use in my stateroom. sailing on the sun

asked 9 months ago
By
jungle
on Norwegian Sun
3 answers
Answers
answer 1
You may bring a power strip onboard, and I strongly encourage you to do so. There is only one outlet in most of the cabins and if you are like me, you will need more outlets to recharge cameras, cell phones, tablets, electric toothbrushes, etc.
Best Answer
Top 500 Contributor
Top 500 Contributor
answered 9 months ago
By
gnrands
San Jose, CA
answer 2
Yes you are allowed to bring on a power strip onboard.
answered 9 months ago
By
NCLSTAFF85
MIAMI
answer 3
As far as I know there is no restriction against them so pack it in your luggage.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
By
Bob806
Question

Distilled water for CPAP?

Does the Norwegian Sun have any steam distilled water on board for use in passenger's CPAP machines (Continuous Positive Airway Pressure device for those of us with sleep apnea)?
asked 10 months ago
By
gnrands
San Jose, CA
on Norwegian Sun
3 answers
Answers
answer 1
Contact the Access Desk prior to embarkation and you will have a bottle of distilled water delivered to your stateroom. This worked for me. If you do not contact them prior to embarkation I would be surprised if they did not have it available anyway.
Best Answer
Top 250 Contributor
Top 250 Contributor
answered 7 months ago
By
marelind
LA area
answer 2
Distilled water is only available upon request prior to the cruise with at least two weeks notice.
answered 10 months ago
By
NCLSTAFF85
MIAMI
answer 3
To my knowledge distilled water is not available on any ship and you will need to bring your own as carry-on or checked luggage. You could try contacting NCL's "Guests with Special Needs" help line to see if other options are available. Refer to the following link for contact info.

http://www.ncl.com/about/contact-us
Top 10 Contributor
Top 10 Contributor
answered 10 months ago
By
Bob806
Question

Are there designated smoking areas?

asked 3 months ago
By
SMAC37
on Norwegian Sun
3 answers
Answers
answer 1
Yes there are designated smoking areas onboard the ship.
Best Answer
answered 2 months, 3 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
There are. You'll find signage around the ship where smoking is permitted. See the link below for details on the smoking policy.

https://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
By
BStu19
answer 3
Yes, refer to the following link for more info.

https://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
By
Bob806
Question

May I bring aboard Flowers in Vancouver?

I'd like to decorate our cabin with a bouquet of flowers during our cruise to Alaska. Is this allowed?
asked 11 months ago
By
Reisen
on Norwegian Sun
2 answers
Answers
answer 1
You would not be able to bring your own flowers onboard. You are able to purchase flowers and they would be delivered to your cabin. The last day for you to place an order for flowers would be 5 days prior to your sailing.
answered 11 months ago
By
NCLSTAFF85
MIAMI
answer 2
Unfortunately, flowers, fruits and vegetables etc can carry germs and pathogens. In the interest of preventing bringing onboard germs and spreading it any item that is not factory sealed is prohibited.
Number One Contributor
Number One Contributor
answered 11 months ago
By
Amit
Miami
Question

Redeem Cruise Rewards

Full payment is made for Reservation No: 29601391 via online reservation without option to input Rewards info. for deduction. How to redeem the Cruise Rewards ID #3139856?
asked 10 months ago
By
Anonymous
on Norwegian Sun
2 answers
Answers
answer 1
If you have a cruise reward on your profile you can either contact your travel agent if you booked through an agency or if you booked directly with Norwegian then you can call into the Reservations Department 1-800-327-7030 to have the certificate applied to your reservation.
answered 9 months ago
By
NCLSTAFF85
MIAMI
answer 2
Any cruise rewards that you have will show up in the final bill on the ship. Any expense that you have onboard the ship like shore excursions, drinks, specialty dining, onboard shopping etc will appear as charges on your final bill. The rewards will show up as credit on it.
Number One Contributor
Number One Contributor
answered 10 months ago
By
Amit
Miami
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