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Most Recent Questions
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Can oxygen be brought on board?
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On the Sun (balcony room) is there space to store empty suitcases or should I pack my clothes in a duffel bag that collapses.
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does your freestyle promotion include both guests in the stateroom
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Is there any place on the ship were I can watch ESPN? I don't want to miss the college football playoffs!
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Who is performing in the Windjammer 3/8/15 - 3/15/15?
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Is there an adult only section on the cruise ship?

Customer Ask & Answer for
Norwegian Sun

Customer Ask & Answer:
342 Questions
 | 
390 Answers
Customer Stories:
Norwegian Sun Page

Ask & Answer for Norwegian Sun

Question

Are there irons available in the cabins or will I need to pack a travel iron?

I cruised with carnival last year and they had laundry rooms with irons and ironing boards. I don't want to look wrinkled up everyday due to unavailability of such necessity.
asked 2 months, 2 weeks ago
by
Carmelita
 - Suffolk, VA
on Norwegian Sun
4 answers
Answers
answer 1
Consider bringing Downy Wrinkle Remover. You spray it on (even on wool is fine, cashmere too), smooth & you're done. It's fabulous. I do so much less ironing! And no, I don't work for the manufacturer, I just love this product.
answered 1 month, 1 week ago
by
WallabyGal
 - Concord, MA
answer 2
There are not any irons in the cabins however we do have irons and ironing boards available for use. You are not permitted to bring an iron onboard for safety reasons.
answered 1 month, 4 weeks ago
by
NCLSTAFF85
 - MIAMI
answer 3
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Number One Contributor
Number One Contributor
answered 2 months, 1 week ago
by
Amit
 - Miami
answer 4
Guests are not permitted to bring and use their own irons or steamers onboard for safety reasons. NCL carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk.

Also, there are no self service laundry facilities on any NCL ship but they do offer a laundry service for a fee like hotels.
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 2 months, 1 week ago
by
Bob806
 - NJ
Question

if no microwave in room, how would i heat water?

asked 8 months ago
by
snite
on Norwegian Sun
4 answers
Answers
answer 1
You can order a carafe of hot water from room service.
answered 3 weeks, 5 days ago
by
ncladyk1962
 - North Carolina
answer 2
There are coffee makers in the balcony and higher cabins.
Best Answer
answered 7 months ago
by
NCLSTAFF85
 - MIAMI
answer 3
If you are in a balcony or higher class of stateroom, there is a coffee maker and you can use it to heat water. Room service is other option.
Number One Contributor
Number One Contributor
answered 7 months ago
by
Amit
 - Miami
answer 4
Use the 2/4 coffee maker in the stateroom.
Top 10 Contributor
Top 10 Contributor
answered 7 months ago
by
Bob806
Question

room 9011

Just wondering what room 9011 is like. Is it near the front of the boat.
asked 9 months ago
by
ToniL
 - sarver pa
on Norwegian Sun
3 answers
Answers
answer 1
I think I made an mistake in answering your question. I may have said your stateroom is starboard. It is not - it is PORT side, forward.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 2
Looking at the "Deck Plans", it appears to be an oceanview stateroom and the starboard (left) side of the ship and it is located near the front (forward) of the ship. It may have a porthole or a picture window. The colour-code suggest it is a picture window.

When you go onto NCL's website, scroll to the bottom and select "Ships" from the menu. When that page opens, select "Norwegian Sun" , and then select "Deck Plans". Select "Deck 9" and you'll see your stateroom (9011) in the upper left corner of the deck plan display. Check the colour code to get a description of your stateroom.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
Jim222
 - Montreal, Quebec, Canada
answer 3
Ocean view Picture Window Stateroom, forward, port side, Here is the Norwegian Sun, deck plans, web page: http://www.ncl.com/cruise-ship/sun/decks/2/9#tab_detail

There you see the location of the stateroom and see the floor plan and photo of the room as well.
Top 10 Contributor
Top 10 Contributor
answered 9 months ago
by
BanC
 - Arizona
Question

is bottle water complementary or including in the soda package

asked 2 months, 4 weeks ago
by
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
Bottled water is not complementary and it is also not included in the Ultimate Beverage Package. Available on all ships:
Aquafina 20oz - $2.50
Aquafina 1 liter - $4.50
Perrier 193ml - $2.50
Perrier 750ml - $4.50
**Prices are subject to change**
We also do offer bottled water packages onboard our ships.
answered 2 months, 1 week ago
by
NCLSTAFF85
 - MIAMI
answer 2
No. Bottled water is not complementary and is not included in the soda package. The soda package allows you to have free refills of Pepsi products at any restaurant or bar on the ship.
Best Answer
Number One Contributor
Number One Contributor
answered 2 months, 3 weeks ago
by
Amit
 - Miami
answer 3
Bottled water is not complimentary and not included in the soda package.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
by
Bob806
 - NJ
Question

Using your cell phone and lap top

Are there costs for using WiFi in your cabin. Can we use our smart phone to take photos on the ship and in the ports?
asked 1 month, 2 weeks ago
by
sunsetrose44
 - Treasure Isl., FL
on Norwegian Sun
3 answers
Answers
answer 1
We do have wifi available onboard the Norwegian Sun. i have provided the link in regards to princing for connecting to the ships internet.
http://www.ncl.com/about/staying-connected-sea-internet-access
answered 2 weeks, 5 days ago
by
NCLSTAFF85
 - MIAMI
answer 2
You can take photos anywhere with your smart phone or camera.
At sea your cellular phone would connect to CellAtSea through Maritime Communications Partner (MCP). You may want to check with your personal service provider for any international roaming rates that would apply at sea or in ports.

Wifi is not free, is a satellite connection which can be slow and reception on the ship varies depending on your location on the ship.

Refer to the following links for more info.

http://www.ncl.com/faq#staying-in-touch
http://www.ncl.com/about/staying-connected-sea-cellular-phone-service-texting
http://www.ncl.com/about/staying-connected-sea-internet-access
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
by
Bob806
 - NJ
answer 3
There's no problem with photos. Wifi is available at a cost - see the link below. Keep in mind that their satellite service is significantly slower than land based broadband.

http://www.ncl.com/about/staying-connected-sea-internet-access
Top 10 Contributor
Top 10 Contributor
answered 1 month, 2 weeks ago
by
BStu19
Question

Is one allowed to bring a bottle of wine or liquor on board for use in cabin

asked 1 month ago
by
duckman715
on Norwegian Sun
3 answers
Answers
answer 1
Guest are allowed to bring either wine or champagne onboard ( no liquor). for each bottle that is brought onboard would have a corkage fee added on.
$15.00 USD 750 ml bottle
$20.00 USD 1,000 ml bottle
$30.00 USD 1,500 ml magnum
These fees are per bottle.
answered 2 weeks, 5 days ago
by
NCLSTAFF85
 - MIAMI
answer 2
Liquor no. Yes for wine but you will have to pay a corkage fee per bottle. Refer to the following link for details and fees.

http://www.ncl.com/faq#alcohol-consumption

Or check out NCL's wine list (link below) and purchase by the glass or bottle on the ship at any of the bars.

https://www.ncl.com/sites/default/files/WineList_Fleetwide_03172014.pdf
Top 10 Contributor
Top 10 Contributor
answered 4 weeks ago
by
Bob806
 - NJ
answer 3
You can bring bottles of wine subject to a corkage fee. You cannot bring beer or spirits. See the link below for details..

http://www.ncl.com/faq#can-i-bringing-alcohol-board
Top 10 Contributor
Top 10 Contributor
answered 4 weeks, 2 days ago
by
BStu19
Question

What night are lobster tails served in the main dining room?

asked 6 months ago
by
Anonymous
 - Toronto
on Norwegian Sun
3 answers
Answers
answer 1
We sailed in JUly of 2013 and lobster tails were served on Tues or Wed night. They were small, but good.
Top 1000 Contributor
Top 1000 Contributor
answered 2 months ago
by
judysqueak
answer 2
The last 2 cruises that we went on NCL they didn't have lobster night. However, in one of them they had a seafood night in the buffet area where they served lobster.
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
answer 3
I heard that lobster was a no more on NCL.... but that could be just a rumor...
Top 1000 Contributor
Top 1000 Contributor
answered 6 months ago
by
Kellyfkrc
Question

Are there hair dryers in the staterooms

asked 3 months ago
by
Anonymous
on Norwegian Sun
3 answers
Answers
answer 1
Yes, All staterooms have hair dryers.
The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Best Answer
Number One Contributor
Number One Contributor
answered 2 months, 3 weeks ago
by
Amit
 - Miami
answer 2
Yes, amenities in the ship's stateroom are like any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 3 weeks ago
by
Bob806
 - NJ
answer 3
Yes. All staterooms on all ships have hair dryers.
Top 10 Contributor
Top 10 Contributor
answered 2 months, 4 weeks ago
by
BStu19
Question

If I do not purchase a drink package can I purchase drinks individually?

asked 6 months ago
by
JimandCarol
on Norwegian Sun
3 answers
Answers
answer 1
Yes. They won't let people put prices in this forum, but you can charge any drinks you want to your onboard account.
Best Answer
Top 1000 Contributor
Top 1000 Contributor
answered 6 months ago
by
PhilE
 - Arizona, USA
answer 2
Your choice, purchase drinks individually when you want or purchase a drink package.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
answer 3
Of course!
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
BStu19
Question

What attire is required for the dining rooms?

asked 6 months ago
by
StanWilke
on Norwegian Sun
3 answers
Answers
answer 1
Dress Guideline

Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants.
For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men.
Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.
Cruise casual is also allowed day and night on embarkation day.
Wear smart casual if you are eating dinner in the aft main dining room (our more formal dining room) and in Le Bistro on cruises over longer than five days.
For women, it includes slacks or jeans, dresses, skirts and tops.
For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Traditional Bermuda shorts along with long socks, loafers and a blazer are all acceptable on a Bermuda cruise.
Best Answer
answered 6 months ago
by
NCLSTAFF85
 - MIAMI
answer 2
Refer to the following link for what to wear.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
answer 3
You are cruising Freestyle. Formal clothes are not required on NCL. You can wear "smart casual" clothes to the specialty dining rooms and the main dining rooms.
There are no formal nights but they do have "dress up or not" nights where formals are suggested (but not required).
However, if you plan to have family portraits taken with the Captain, formals would be nice.
http://www.ncl.com/faq#packing
Number One Contributor
Number One Contributor
answered 6 months ago
by
Amit
 - Miami
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