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Most Recent Questions
Recent Question:
Special Treat?
Recent Question:
do you need to book complimentary dining
Recent Question:
Are there tables for two in the 2 main dining rooms? Do I have to sit with strangers during the dining hours?
Recent Question:
room 6203, deck 6
Questions with Most Recent Answers
Question:
Special Treat?
Question:
Are there tables for two in the 2 main dining rooms? Do I have to sit with strangers during the dining hours?
Question:
do you need to book complimentary dining
Question:
can we upgrade our room at check in?

Customer Ask & Answer for
Norwegian Sun

Customer Ask & Answer:
164 Questions
 | 
211 Answers
Customer Stories:
Norwegian Sun Page

Ask & Answer for Norwegian Sun

Question

How are staff tips managed?

Do I need to bring extra cash for tipping the cabin and wait staff?
asked 6 months ago
by
01182015
on Norwegian Sun
1 answer
Answers
answer 1
The service charge that is added to your room charges at the end of the trip. To make tipping easy for the guests, you don't have to carry cash or add a tip every time you are at a restaurant or use any of the other services like room service, laundry etc. The tip that is added to your bill is shared by all the staff who provide you service and also the staff who work behind the scenes.
Personally, I don't think the charge is too much and the ship's staff deserves all the tip they get for their professionalism and the excellent service that they provide during your cruise.
I also like to give the wait staff in the specialty restaurant and the cabin steward an additional tip.
It's quite common practice in the cruising industry to have this charge added to your room charges.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

Ship time zone?

Traveling out of Tampa in March which is Eastern time zone. Does the itinerary reflect all EST dock and departure times or change as we change zones?
asked 6 months ago
by
ck37421
on Norwegian Sun
1 answer
Answers
answer 1
All times are local times. If the ship moves into Central or Atlantic time, you'll be notified the evening before, and again when you move back to Eastern time.
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
BStu19
Question

can I use my blow dryer in our stateroom

asked 6 months ago
by
JDMeloy
on Norwegian Sun
1 answer
Answers
answer 1
The staterooms have blow dryers. The dryers are basic with no attachments,
However you can always get your own blow dryer.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

Are there any perks for being on your honeymoon and cruising on the NCL?

asked 6 months ago
by
Anonymous
on Norwegian Sun
1 answer
Answers
answer 1
There are no perks for guests travelling on honeymoon but you could inform the Maître d at the restaurants and they will arrange for a special cake, etc.
You also have the option of adding romantic packages to your cruise. Take a look at the Gifts section on NCL's website
https://www.ncl.com/freestyle-cruise/gifts-and-more
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

Touring local villages/beaches

We are cruising to Cozumel, Costa Maya, Belize City and Routan and were wondering rather than taking excursions in each place if you could walk from the ship to towns/beaches.
asked 6 months ago
by
Anonymous
on Norwegian Sun
1 answer
Answers
answer 1
If you don't want to take the shore excursions through NCL, I would suggest taking the excursions through private tour operators at the port. Most places have nothing much within walking distance of the port. You might find a few souvenir shops and some may have a beach but it definitely won't be the best beach. Best option would be to take a taxi to town/beach.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

Is their priority check-in for Gold Latitudes members in Tampa Bay for January 25, 2015?

asked 6 months ago
by
Anonymous
 - Canada
on Norwegian Sun
1 answer
Answers
answer 1
No. Gold latitude members don't have priority check-in but you can use the latitude members check-in line.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

can I bring a bottle of wine aboard?

asked 6 months ago
by
AnnM2990
 - Georgia, USA
on Norwegian Sun
1 answer
Answers
answer 1
Yes you can but you will have to pay a corkage fee per bottle. Refer to the following link for details and fees.

http://www.ncl.com/faq#can-i-bringing-alcohol-board
http://www.ncl.com/faq#alcohol-consumption

Or check out NCL's wine list (link below) and purchase by the glass or bottle on the ship at any of the bars.

http://www.ncl.com/freestyle-cruise/gifts-and-more#winelist
Top 10 Contributor
Top 10 Contributor
answered 6 months ago
by
Bob806
 - NJ
Question

Going to take my Family on a Cruise To Bahamas Summer of 2015 . There will be 5 Adults & 3 Children tried doing online neg. should I call NCL ? do it

that way ?
Bob
asked 6 months ago
by
Cellman
 - Cape Cod , Ma.
on Norwegian Sun
1 answer
Answers
answer 1
It will be easier if you call NCL sales reservation desk and have them make the booking. They will be able to find the best rooms and offer you different options.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

The Premium Dining Option was included in our package. Does that mean I need to do anything at registration or will our key simply be coded as such.?

asked 6 months ago
by
RichCPN
on Norwegian Sun
1 answer
Answers
answer 1
The package will be added to your reservation and the staff will be able to retrieve it using your key card.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
Question

Where are the extra beds in the aft mini suite

asked 6 months ago
by
reddaisy
on Norwegian Sun
1 answer
Answers
answer 1
Depending on the room it can either be a roll away bed or a sofa bed.
Number One Contributor
Number One Contributor
answered 5 months, 4 weeks ago
by
Amit
 - Miami
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