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Most Recent Questions
Recent Question:
I have a $50 on board credit. How do I redeem it?
Recent Question:
Is there an adults only quiet area?
Recent Question:
Are there a shuttle from LA Union Station to San Pedro pier?
Recent Question:
how do i get priority boarding
Recent Question:
What is the tender policy?
Questions with Most Recent Answers
Question:
I have a $50 on board credit. How do I redeem it?
Question:
how do i get priority boarding
Question:
Do bath supplies include shampoo and conditioner as well as soap?
Question:
What do the Butlers provide
Question:
Panama Canal Cruise

Customer Ask & Answer for
Norwegian Star

Customer Ask & Answer:
247 Questions
 | 
290 Answers
Customer Stories:
Norwegian Star Page

Ask & Answer for Norwegian Star

Question

I have a $50 on board credit. How do I redeem it?

asked 3 days ago
by
DianeSR
 - Montreal
on Norwegian Star
1 answer
Answers
answer 1
It will automatically be applied against your on-board purchases. At the end of the cruise the net balance will be charged to the credit card you provide at check-in.
Top 10 Contributor
Top 10 Contributor
answered 2 days ago
by
BStu19
Question

Is there an adults only quiet area?

asked 3 days ago
by
Anonymous
on Norwegian Star
0 answers
Answers
This question currently has no approved answers.
Question

Are there a shuttle from LA Union Station to San Pedro pier?

asked 4 days ago
by
IRomero
 - Colton, CA
on Norwegian Star
0 answers
Answers
This question currently has no approved answers.
Question

how do i get priority boarding

asked 1 week, 2 days ago
by
davidnc301
 - gastonia nc
on Norwegian Star
1 answer
Answers
answer 1
Priority boarding is limited to suite guests and Latitudes Rewards members only. There are no options to request, purchase or obtain priority boarding otherwise.
Top 10 Contributor
Top 10 Contributor
answered 6 days ago
by
Bob806
 - NJ
Question

What is the tender policy?

I booked a cruise to Cabo San Lucas and I noticed that we are going to tender. I'm trying to find the tender policies, because I want to do an event at night. It ends around 11:30pm and we are spending the night in Cabo that night.
asked 1 week, 3 days ago
by
Kris2772
on Norwegian Star
0 answers
Answers
This question currently has no approved answers.
Question

What kind of cake is included in a party package?

asked 1 week, 3 days ago
by
goldensunset
on Norwegian Star
0 answers
Answers
This question currently has no approved answers.
Question

Age for teen club

My son will turn 18 a month before out cruise. Will he still be able to go to the teen club? If not, what activities are available for 18+?
asked 2 weeks, 1 day ago
by
EmmyRoo
 - SOCAL
on Norwegian Star
0 answers
Answers
This question currently has no approved answers.
Question

What do the Butlers provide

We sail 11/30 on the Star and This is our first cruise where we have Butler service. Do we still have our independence to do what we want or will we have our Butler with us at all times?
asked 2 weeks, 3 days ago
by
OrionChief
on Norwegian Star
1 answer
Answers
answer 1
You still have your independence as the butler provides service based only on your request.
The butler's job is to take care of all of your needs and requests within your suite except for cleaning which is done by a cabin steward. The butler will help you unpack and pack your luggage, keep your suite stocked with beverages, deliver food and beverage orders, serve you breakfast, lunch & dinner if you prefer to have it in your room, etc.
The concierge will make specialty restaurant reservations, book shore excursions, provide reserved seating in the theater, and provide information of all onboard activities.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks ago
by
Bob806
 - NJ
Question

Do bath supplies include shampoo and conditioner as well as soap?

asked 2 weeks, 3 days ago
by
Acacia
on Norwegian Star
1 answer
Answers
answer 1
No conditioner as the amenities in the ship's stateroom are similar to hotels. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 2 weeks ago
by
Bob806
 - NJ
Question

Panama Canal Cruise

We are sailing next week and just wanted to verify that Norwegian doesnt have formal nights on their ships?
asked 2 weeks, 3 days ago
by
Anonymous
 - Napa
on Norwegian Star
1 answer
Answers
answer 1
The dress code is resort/smart casual the entire cruise. There are 1 or 2 "Formal or Not" evenings where it's optional to dress up if you want to and photographers are located usually in the Atrium for portrait photos. Refer to the following link for more info on what to pack/wear.

http://www.ncl.com/faq#packing
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 1 day ago
by
Bob806
 - NJ
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