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Most Recent Questions
Recent Question:
Where outside the Norwegian Star is the smoking area? I am allergic and need to avoid it.
Recent Question:
Do the electrical outlets accept USA plugs, or do they require an adapter plug. You mention "converters" in the e-doc, but that is not the same.
Recent Question:
Anyone has stayed in the minisuite on Norwegian Star with 4 people in a room? how big is the sofa bed?
Recent Question:
When can I get my assign room after finalizing my cruise
Recent Question:
i am contacting you to inquire about your food options for vegan.i will be staying between 1/5- 8/5 and want to ensure in advance that you offer vegan
Questions with Most Recent Answers
Question:
Where outside the Norwegian Star is the smoking area? I am allergic and need to avoid it.
Question:
Can I view the photos taken by crew online?
Question:
Anyone has stayed in the minisuite on Norwegian Star with 4 people in a room? how big is the sofa bed?
Question:
is here such a thing as a Coffee Package or a Soda Package on the ship that on can purchased?
Question:
Are water aerobics available?

Customer Ask & Answer for
Norwegian Star

Customer Ask & Answer:
106 Questions
 
134 Answers
Customer Stories:
Norwegian Star Page

Ask & Answer for Norwegian Star

Question

Where outside the Norwegian Star is the smoking area? I am allergic and need to avoid it.

I want to make sure that my guaranteed balcony is not directly above or downwind of the smoking area. I know to avoid the Casino deck entirely, but I need to know where else to avoid so I am not sick the whole cruise.
asked 1 week, 3 days ago
By
doverl
on Norwegian Star
2 answers
Answers
answer 1
The smoking areas are located on deck 7 and deck 12 and higher. Smoking is not allowed in stateroom balconies.
Number One Contributor
Number One Contributor
answered 4 days ago
By
Amit
Miami
answer 2
Please check the Deck Plans link above and see this link for info on the NCL smoking policy.

https://www.ncl.com/faq#smoking
Top 10 Contributor
Top 10 Contributor
answered 1 week, 2 days ago
By
TravellingMan
From East to West
Question

Do the electrical outlets accept USA plugs, or do they require an adapter plug. You mention "converters" in the e-doc, but that is not the same.

You mention "converters" in the e-doc, but that is not the same as a simple adapter needed to plug a US appliance into a foreign socket. I have one for every country, but I do not want to take any unnecessary items.
asked 1 week, 3 days ago
By
doverl
on Norwegian Star
2 answers
Answers
answer 1
All ships have 110 V and 220 V A/C. The connector is US prongs for 110 V and European style prongs for the 220 V.
You may need an adaptor for the prongs if you don't use the US or European style prongs.
The outlets are limited and are not located next to your bed. You may want to take an extension cord if you want to connect some device next to your bed.
Number One Contributor
Number One Contributor
answered 4 days ago
By
Amit
Miami
answer 2
Each stateroom features both US standard 110 volt and European standard 220 volt outlets. There usually are only one or two of each per cabin, and they sometimes are not conveniently located, so an extension cord may be useful. No other type of adapter is required.
Top 10 Contributor
Top 10 Contributor
answered 1 week, 2 days ago
By
TravellingMan
From East to West
Question

Anyone has stayed in the minisuite on Norwegian Star with 4 people in a room? how big is the sofa bed?

asked 2 weeks ago
By
Anonymous
on Norwegian Star
1 answer
Answers
answer 1
The sofa bed can sleep one person.
Number One Contributor
Number One Contributor
answered 4 days ago
By
Amit
Miami
Question

When can I get my assign room after finalizing my cruise

asked 2 weeks, 3 days ago
By
Virgil
New Jersey USA
on Norwegian Star
2 answers
Answers
answer 1
The rate you got the room is a discount rate which means that the room will be assigned any time after the final payment is done. In some cases, the cabin may be assigned at the time of check-in. Log into your NCL account and check often for updates.
Number One Contributor
Number One Contributor
answered 4 days ago
By
Amit
Miami
answer 2
For guaranteed stateroom reservations the stateroom will be assigned between now and when you check-in for your cruise. Check your reservation frequently prior to departure to see if it's been assigned via "My NCL".
Top 10 Contributor
Top 10 Contributor
answered 2 weeks, 2 days ago
By
Bob806
Question

i am contacting you to inquire about your food options for vegan.i will be staying between 1/5- 8/5 and want to ensure in advance that you offer vegan

as a vegan i don/t eat any kind of meat fish and seafood eggs milk and its products (butter cream etc)/
do you offer vegan food?
if not can anything be prearranged to suit my needs?

best regards
irit garsztein
asked 1 month ago
By
Anonymous
on Norwegian Star
1 answer
Answers
answer 1
There are plenty of vegetarian dishes available but they may not qualify as strictly vegan.

If you have any other special dietary requirements contact NCL about a month in advance and inform them about the dietary requirements. Follow up with NCL a week before the cruise as a reminder. Once on board, contact the restaurant manager to ensure that they are aware of it.
Number One Contributor
Number One Contributor
answered 2 weeks, 3 days ago
By
Amit
Miami
Question

is there an hair dryer in the room or do we need to bring one on the Baltic capital cruise

asked 1 month, 1 week ago
By
Anonymous
on Norwegian Star
2 answers
Answers
answer 1
All cabins have hair dryers in them.
answered 4 weeks ago
By
NCLSTAFF85
MIAMI
answer 2
The amenities in the ship's stateroom are similar to a hotel. Mini-fridge/bar, phone, TV, coffee maker (not in studio, inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 1 week ago
By
Bob806
Question

Is there a complimentary sauna anywhere aboard the Norwegian Star?

Is there a complimentary sauna anywhere aboard the Norwegian Star or are the Thermal Suites the only available option?
asked 1 month, 1 week ago
By
Anonymous
on Norwegian Star
1 answer
Answers
answer 1
No. The sauna is located in the spa area and you have to buy the packages to use the spa area and spa services.
Number One Contributor
Number One Contributor
answered 2 weeks, 3 days ago
By
Amit
Miami
Question

STATEROOM CAPACITY & BABIES

If travelling with an infant (9 mos. old), is it possible to book a family penthouse (SC) on the Star for 4 adults, 2 children and the baby (6 plus baby)?
asked 1 month, 1 week ago
By
Anonymous
Fjords Cruise
on Norwegian Star
1 answer
Answers
answer 1
I suggest calling NCL sales dept directly and checking with them on the availability of a family penthouse suite. You should be able to take a 9 months old infant on the ship.
Number One Contributor
Number One Contributor
answered 2 weeks, 3 days ago
By
Amit
Miami
Question

Which Dock will the Star be using in Sydney Australia on Feb 6th 2017; Name and address?

asked 1 month, 2 weeks ago
By
AxMan
Minnesota
on Norwegian Star
0 answers
Answers
This question currently has no approved answers.
Question

Do we need to get a VISA for the onshore trips in Tallin and St. Petersburg?

asked 1 month, 3 weeks ago
By
Anonymous
on Norwegian Star
2 answers
Answers
answer 1
Assuming you're a U.S., Canadian or EU Citizen, you do not need a visa for Estonia. You will not need a visa for St. Petersburg as long as you're with an organized tour, and not going on your own. See the following link -

https://www.ncl.com/about/required-travel-documentation#Star
Best Answer
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
By
BStu19
answer 2
When we were on this cruise a couple of years ago, a visa was not required for Estonia but was needed for Russia. You may want to check with the U.S. State Department for the latest requirements.
Top 10 Contributor
Top 10 Contributor
answered 1 month, 3 weeks ago
By
TravellingMan
From East to West
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